Elixir Garden Supplies Reviews 

18,288
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often highlighting their effectiveness and reliability. Many people appreciate the competitive pricing and good value offered, making purchases affordable. Reviewers frequently commend the fast and efficient delivery service, with items arriving promptly and well-communicated. The customer service is also highly regarded for being helpful, professional, and providing a first-class experience. However, some customers also noted issues with delivery, specifically mentioning problems with a particular courier service being unreliable or slow. A few other people also felt that packaging could be improved, with some orders arriving poorly wrapped or damaged.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality, value, and wide selection... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and fast delivery... See more

Price

Customers consistently note positive experiences with price, frequently praising the competitive and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, efficiency, and... See more

Quality

People report positive experiences with product quality, consistently praising the reliability and high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order and delivered within time frame. Followed instructions for use of Glyphosate but takes longer than 7 days to kill off weeds, in fact 2nd application was needed. I am going to try halvi... See more

Rated 5 out of 5 stars

Every delivery has been perfect. I prefer to shop with Elixir because the products are reliable and delivered on time. The prices are highly competitive and if I've ever needed to ask about an item,... See more

Rated 5 out of 5 stars

I'm giving this 5 star because I think the canes were exceptional quality the 2 packs of 10 @ 7ft I purchased did not look like they had been lying around for months. Well packaged but not excessive... See more

Rated 5 out of 5 stars

Speedy delivery and large quantity ofGrowmore, which offers good value. The only issue was that it had been wrapped poorly in a cardboard box which had fallen apart. Luckily the bag was intact and s... See more



Company details

  1. #6 of 16 best companies in Gardener
  2. #42 of 100 best companies in Garden
  3. #24 of 68 best companies in Garden building supplier
  4. #79 of 190 best companies in Garden centre
  5. #5 of 14 best companies in Garden Allotment
  6. #4 of 8 best companies in Landscape Gardener

Written by the company

With over 35 years’ experience in Gardening and Horticulture, we pride ourselves on offering quality gardening essentials with the knowledge of how to use them and sold at the best possible prices. Whether you're an experienced gardener who buys garden accessories regularly, or you're a first timer, by browsing through our catalogue you will find everything you need for your garden at Elixir Garden Supplies.

Elixir Garden Supplies

Written by the company

Free Delivery to Mainland UK!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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4.7

All reviews

(18,288)

2,520 reviews in the last 12 months

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Rated 5 out of 5 stars

First class processing & no postage

I've recently started to use Elixir Garden supplies. I came across them on the Web. And I have to say I am quite taken aback by the quality of their products, the speed they process orders & efficiency of their staff.
Furthermore it is a very big deal indeed that this company does not appear to charge postage. In fact this was a major factor in drawing me to place my orders.

Sometimes with other companies I've wanted to buy something & then found the cost of the postage prohibitive in buying the product. From what I have experienced so far with Elixir, they very much have the customer at the centre of ther operations.

For example, re my latest order I was unsure of the size of a matching product, so I phoned the company. The lady I spoke to couldn't give me an immediate answer but promised to phone back.

Sure enough a few minutes later I received a voice mail from her giving the details.

It's only my third order but I already felt I was a valued customer.

Finally, I should add that whilst I am still awaiting the physical order, the company has fully processed their part of my order, and is simply awaiting dispatch.

Excellent all round.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what it says…

Exactly what it says…. Helped me out with over grown weeds… took awhile to see product work but states this on the instructions. Would purchase again

27 May 2026
Rated 5 out of 5 stars

Good service

Easy to order and delivered within time frame.
Followed instructions for use of Glyphosate but takes longer than 7 days to kill off weeds, in fact 2nd application was needed.
I am going to try halving dilution next time.

26 May 2026
Rated 1 out of 5 stars

21 days to finally get the products I…

21 days to finally get the products I ordered. First delivery got damaged in transit. Which I had to chase up to find this out. Re sent delivery arrives with no packaging other than a box around the bottles. Could of easily been damaged again.
Poor management

9 June 2026
Rated 4 out of 5 stars

All items were as expected

All items were as expected and delivery was prompt, even getting a phone call to tell me one item was delayed. However, I find it strange that ordering 4 items meant 4 separate deliveries, involving 4 separate delivery notes and packaging. I appreciate that the vermiculite, due to it being bulky, had to be delivered separately. Was there really no way several of the other items could not be packaged together?

25 May 2026
Rated 5 out of 5 stars

Good customer service

Despite a hiccup in the order it was very quickly and efficiently corrected to my satisfaction. As a returning customer I still find Elixir's products to be good value.

17 June 2026

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