Elizabeth Rose Reviews 

1,397
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had seen Olsen Jacket whilst on break in Devon. I was tempted to buy but as the shop was about close decided not to rush into decision. I never got back to the shop so when I got home googled and... See more

Company replied

Rated 5 out of 5 stars

I visited the Elizabeth Rose shop in Tenterden and tried on a gorgeous Aspiga skirt but didn't buy it as I was unsure about a top to go with it - Helen was super helpful with styling advice. I bought... See more

Company replied

Rated 5 out of 5 stars

Having lived locally to Elizabeth Rose for many years I have never been disappointed with the service and quality of their products. I have now moved to another part of the country so used their mail... See more

Company replied

Rated 5 out of 5 stars

A very easy web site to navigate and ordering is straightforward, My jumper arrived beautifully packaged and very quickly. I loved the colours and design - however the neckline sat too high at the b... See more

Company replied

Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Jewellery shop
  4. Shoe shop
  5. Ladies' clothes shop

Written by the company

Located in the beautiful historic market town of Tenterden, Kent; Elizabeth Rose, Est. 1979, is an award-winning, independent boutique led by brother and sister team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,397)

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Rated 5 out of 5 stars

Customer Service is brilliant

Customer Service is brilliant. Staff are attentive and nothing is too much trouble. Clothes are of high quality. My wardrobe is is being over taken with clothes from Elizabeth Rose!🙈

28 December 2022
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Reply from Elizabeth Rose

That's what we like to hear! Thank you so much for your lovely review and recommendation.

Rated 5 out of 5 stars

Prompt and efficient

Arrived early, well packaged.Nice card inside with a thank you for ordering message.Hadn’t heard of Elisabeth Rose before but will definitely shop there again.

29 December 2022
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Reply from Elizabeth Rose

Welcome to Elizabeth Rose, we are a family run small business and appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Bought a gorgeous jumper in their sale

Bought a gorgeous jumper in their sale, at a fantastic price. It arrived beautifully packaged and super quick time. Very pleased 🤗

30 December 2022
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Reply from Elizabeth Rose

Thank you so much for leaving a review, enjoy your jumper.

Rated 5 out of 5 stars

Beautiful boots

Beautiful boots, so comfortable and great quality. I’ve had gabor before, and they are worth the investment.
Wry well,priced, seamless delivery, no complaints at all.

20 December 2022
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Reply from Elizabeth Rose

Thank you for your kind words, we hope you enjoy wearing your new boots.

Rated 5 out of 5 stars

Highly recommend

Excellent Customer Service with fast delivery - even with the strikes factored in. Highly recommended.

20 December 2022
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Reply from Elizabeth Rose

Thank you for your review, we are delighted your order arrived safely.

Rated 5 out of 5 stars

Excellent Service

Easy to navigate website and good prices. Delivered on time despite postal and other strike action.
Excellent service, thank you.

15 December 2022
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Reply from Elizabeth Rose

We are so pleased your order arrived safely, thank you for your review.

Rated 5 out of 5 stars

In store and online service

Visited store.I was so impressed with the boutique and lovely staff member Poppy, I decided to purchase some more beautiful items. These came quickly and were wrapped beautifully .

7 December 2022
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Reply from Elizabeth Rose

Thank you for your lovely review of Poppy and our service. We are happy that you love your purchases.

Rated 4 out of 5 stars

Happy with service given

Ordering system very efficient and clear information given. Tracking details provided by the Royal Mail but delay in delivery due to the postal strikes. Happy with the service from Elizabeth Rose and happy with my purchase.

8 December 2022
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Reply from Elizabeth Rose

We are very pleased to hear that you are happy with our service at Elizabeth Rose and apologise on behalf of Royal Mail for the delay in delivery which we could not control.

Rated 5 out of 5 stars

Beautiful sweater, just what I wanted!

I ordered a sweater from the web site; it arrived promptly.
The sweater was exactly the colour and texture I had hoped it would be. It fits me well. It is my new favourite; I'm wearing it as I'm typing this!

25 November 2022
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Reply from Elizabeth Rose

It is a beautifully soft jumper in lovely colours, we are so pleased that you love it and hope you receive lots of compliments! Thank you for your kind words.

Rated 5 out of 5 stars

Item well packaged

Item well packaged. Arrived promptly .Easy to use website. Really pleased with the item.

17 November 2022
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Reply from Elizabeth Rose

Its lovely to hear that you are pleased, thank you for your comments.

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