Eliza was here Reviews 

3,398
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We had an absolutely fantastic stay at Villagio Maestro Citrus Retreat in Lefkada, Greece. A very special thank you goes to the lovely housekeeping lady. She is such a kind, warm, and hardwo... See more

Company replied

Rated 5 out of 5 stars

Dit was onze eerste keer om bij Eliza was here te boeken. Heel goed bevallen! Super fijn en gemakkelijk te boeke met alles in een ( vlucht, verblijf en auto huur met all risk verzekering)! Het verbli... See more

Company replied

Rated 1 out of 5 stars

Our holiday (to Eleni appartments in SISI in Crete) was a major disappointment, and so was our experience with Eliza Was Here. This was our first time booking with Eliza Was Here, and it wil... See more

Company replied

Rated 5 out of 5 stars

Booking of our studio with small kitchen, flight and car, was easy, exactly as was promised on the website. Quiet location yet in walking distance op restaurants, bars and clubs. Nice beaches and bea... See more

Company replied

Company details

  1. Tour operator

Information provided by various external sources

Waar iedereen rechts afslaat, gaat Eliza linksaf. Bijzondere vakantieadresjes rond het Middellandse Zeegebied


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4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.5

All reviews

(3,398)

1,784 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was great

Everything was great! The accommodations are very nice and everything is taking care of. We booked our holiday 2 times now with Eliza, and both were excellent. We would definitely recommend it!

10 August 2022
Unprompted review
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Reply from Eliza was here

Dear R Horst,

Thank you so much for this amazing compliment! Our main objective is giving our guests a care free vacation and it sounds like we succeded.
Thank you so much again for sharing your review!

Kind regards,

Jonne
Team Eliza was here.

Rated 5 out of 5 stars

Lux View Suites

We went to Karpathos (GR) on a beautiful location. everything was great as promised.
The communication on de App was very useful and everything on 1 place.
Thx all with compliments.

7 August 2022
Unprompted review
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Reply from Eliza was here

Dear Marcel,

Thank you for the compliments and taking the time to write this positive review!

We are glad to hear that you enjoyed the beautiful Karpathos!

We hope to see you again at Eliza was here!

Kind regards,
Emma, Team Eliza was here

Rated 1 out of 5 stars

Complaints not taken seriously by Elizawashere!

On my first complaint over here, Elizawashere has put a very cooperative answer (to show it overhere). They want me to put my booking number in a whatsapp. I did. After that I have received 6 times a reaction. In the first reaction they asked for a copy creditcard bills, copy rentcontract, invoice of the rented car, etc.... But I didn't have that. Clearly someone was trying to help me without reading the Trustpilot complaint and not knowing the situation. The last reaction is that they will forward my complaint to the right department. And I will get an answer within 4 weeks. Why don't forward my complaint to the right department right away? Also they used the bad situation at Schiphol as one of the reasons for the long waiting time for anwers on my email. (These emails were sent a long time before there was a bad situation at Schiphol). So I am still waiting and I hope to get in contact with a department that will be prepared before they contact me again.

3 August 2022
Unprompted review
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Reply from Eliza was here

Dear Jan,

Thank you for your review we appreciate it you take the time to write it, even though it is not positive.

If you have a complaint regarding car rental, we indeed need some information and documents in order to send it to our car rental partner so they can handle your complaint correctly. Our car rental partner will then research the content of your complaint in order to give a good answer, this might take some time and in some cases several weeks. Unfortunately due to the high season the waiting time for these complaints can be longer than you can expect from us or them. However, I am sorry you have not received an answer so far. We value a qualitative reaction on your complaint over a quick reply which is why it might take longer before you receive an answer.

Regarding the situation on Schiphol, that we mention as one of the reasons for the long waiting time. During the last months we have experienced a very high work load which is due to a combination of the situation at Schiphol and the high season. Our apologies that the communication with us has been lacking so far. If you still have not received any answer on your complaint, I would like to ask you to send us another email or Whatsapp message again as via Trustpilot I can not look into your personal booking details unfortunately.

Kind regards,
Emma, Team Eliza was here

Rated 5 out of 5 stars

Eliza - carefree holiday

Eliza was recommended by a friend. We booked a holiday with flight, hotel and car. Everything was as described. Communication from Eliza was timely and frequently enough with updates regarding Schiphol disruptions and Covid (2022) that was much appreciated.

28 July 2022
Unprompted review
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Reply from Eliza was here

Hello Family Verheijen,
Thank you for sharing your experience with us!
We are very happy your holiday went smoothly and hope to see you again at Eliza was here!
Kind regards, Emma, Team Eliza was here

Rated 5 out of 5 stars

Great company Eliza was here

Great company Eliza was here. Very well organized. All the info about your trip visible in an app. The accomodation we booked was lovely, clean and the view.. wow… just as mentioned on the site of Eliza was here.

12 July 2022
Unprompted review
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Reply from Eliza was here

Hi Mary, what a wonderful experience you've had! Hopefully we can organize another trip like this for you in the future. Greeting, Eliza

Rated 5 out of 5 stars

Amazing villa

Amazing villa, lots of privacy and lovely surroundings

9 July 2022
Unprompted review
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Reply from Eliza was here

Nice review! Hopefully we will see you in the future. Greeting, Eliza

Rated 5 out of 5 stars

Elizawashere is a great way to book…

Elizawashere is a great way to book your travels to anywhere. We went to Kreta with Them from Holland and everything was Super.

The Communication was good.

28 June 2022
Unprompted review
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Reply from Eliza was here

Hi André, how nice that you had a pleasant stay! Hopefully see you in the future. Greetings, Eliza

Rated 5 out of 5 stars

Super nice location

Super nice location, with lovely host Maria. The swimmingpool is great, the first barbecue since 2019 was excellent. Great atmosphere.

26 June 2022
Unprompted review
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Reply from Eliza was here

What a lovely words. See you in the future! Love, Eliza was here

Rated 5 out of 5 stars

Great stay at Estrella Villa’s!

What an excellent accommodation and what a great stay at Estrella Villas! Furthermore a great service and care of the staff at the location. And we particularly loved the breakfast we had at the villa. Nothing more to wish for.

22 June 2022
Unprompted review
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Reply from Eliza was here

Thanks for this positive feedback Jos! Love to welcome you again on one of our stays!

Rated 5 out of 5 stars

Eliza was here: our number one tour guide

We stayed in Ktima Kares on Crete. Eliza was here perfectly arranged everything upfront: flight tickets, car rental and accommodation. Everything was perfect.
The accommodation was the best we had in more than 10 years of holidays. And at a very reasonable price (approx. € 1000 for 11 days of pleasure).

20 June 2022
Unprompted review
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Reply from Eliza was here

Hi Bastiaan, Thank yous o much for this great review! Happy to read you have enjoyed your stay and we would love to welcome you again on one of our gems ;)

Kind regards,

Barbara
Team Eliza was here

Rated 5 out of 5 stars

Wonderful not-touristic(!) locations

Every time you book Eliza you get a wonderful place. Never a disappointment. Not the big touristic locations. The travel concept with a car makes that you really discover the (local) area.

1 June 2022
Unprompted review
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Reply from Eliza was here

Goodmorning! What a kind words and how wonderfull that you had such a great holiday. See you soon! Love, Eliza

Rated 5 out of 5 stars

We will book again with eliza was…

We will book again with eliza was here!! Top service and top holiday and location. We have never had such a beautiful accommodation and place and an amazing holiday!

30 May 2022
Unprompted review
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Reply from Eliza was here

Hi Sophie, what a lovely review. Great that you had a great time. See you in the future. Love, Eliza

Rated 5 out of 5 stars

Perfect experience

Booked my first vacation through Elizawashere, but definetly will not be my last. Loved the accomodation and elizawashere was very helpful sending us tips as well as they arranged everything perfectly - from information about changed flight times to car rental and ensurance. Can't wait to visit more of the places elizawashere offers!

30 May 2022
Unprompted review
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Reply from Eliza was here

Hi Michelle, what a kind words. Can't wait to see you in the future! Love, Eliza

Rated 5 out of 5 stars

Eliza meets expectations

We have travelled with Eliza before. And again it met our expectations. The communication from start to finish was good. The hired car was new. The hotel, Etna in Sicliiy, was a tranquil gem in a noisy busy environment, with very friendly staff and good services and food.

30 May 2022
Unprompted review
Rated 5 out of 5 stars

Paradise on earth.

Fantastic place for a short holiday!
Much privacy. Great view on the sea. Private pool is wonderful.

29 May 2022
Unprompted review
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Reply from Eliza was here

Hi Kees, wat leuk dat jullie zo'n fijne vakantie hebben gehad! Tot in de toekomst! Liefs, Eliza

Rated 5 out of 5 stars

great hospitality

great hospitality, wonderful location, beatiful and peaceful view of de sea from balcony and from the master bedroom, tasteful decoration and very comfortable villa

12 May 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding villa!

The villa (Amousso Bay Villas - Lefkas) was outstanding, new, clean, private, modern and spacious with a great view. The swimming pool was used every day and is simply fantastic!

8 May 2022
Unprompted review
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Reply from Eliza was here

Hi Gert. How nice that you had a good time at Lefkas. See you in the future! Greetings, Eliza was here

Rated 5 out of 5 stars

Great concept

Lofos Soilos on Zakynthos is a fantastic place that we booked through Elizawashere. Our experience with this concept (flight, apartment, rental car) is great. Information beforehand was excellent and our entire trip was a smooth and positive experience.

5 May 2022
Unprompted review
Rated 5 out of 5 stars

Casas las Mayoralis

Casas las Mayoralis, Spain. Fantastic location, great views. Beautifull swimmingpool. Good friendly restaurant.

Eliza service was great: the app, Whatsapp contact was very fast and helpfull.

5 May 2022
Unprompted review

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