While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Despite poor communication and website advertising the wrong arrival times (it said it would arrive in 3-5 working days but came 2 weeks later). I must said I am absolutely in love with my item and... See more

Company replied

Rated 3 out of 5 stars

All the products are perfects but the ploblem is about the delivery y’all should let us choose our mode of delivery as standard express or whatever and better tell us about DHL before paying like we... See more

Company replied

Rated 1 out of 5 stars

I returned my order on the 21st of March (the items arrived back at Eljae's warehouse on the 22nd of March) but I have not received my money back yet or an email to confirm they've processe/received m... See more

Company details

  1. Costume Jewellery Shop

Written by the company

Fashion Jewellery reDEFINED


Contact info

2.3

Poor

TrustScore 2.5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Environmentally Friendly!

I bought a LV repurposed necklace, it’s authentic and looks the money. Very cute and simple, just what i was looking for. Cute packaging without the waste of lots of plastic. Deffo recommend!

12 January 2021
Unprompted review
Rated 5 out of 5 stars

I brought the LV Padlock and love it

I brought the LV Padlock and love it!

you can be a little sceptical at first, with repurposed but I compared my lock to one on a friends bag and its the exact same! the chain is good quality, thick and heavy

12 January 2021
Unprompted review
Rated 5 out of 5 stars

Can't wait to get my hands on more

Been fantastic! Custoner service is great & fast to reply too. Love being able to support a black business - really love all the jewellery! 😄 Can't wait to get my hands on more

12 January 2021
Unprompted review
Rated 5 out of 5 stars

Great!

Great!!! Loved my product!!! It was shipped very fast & I live in the U.S!!! Will be ordering again!

7 January 2021
Rated 5 out of 5 stars

I love your jewellery

I love your jewellery, recently bought gold tear shaped earrings that I absolutely adore. They really are a beautiful shape, I was hoping to wear them all the time but realised I can't. They were bigger then I thought they would be so I was pleasantly surprised. Look forward to buying more jewellery.

2 January 2021
Rated 5 out of 5 stars

Wonderful customer service

I had a couple of seemingly silly questions before I ordered my gift and they responded politely, extensively and extremely timely (after the end of the work day). The person I got the gift for is in love with it and this will be my go to place to get jewellery for her in future.

31 December 2020
Unprompted review
Rated 5 out of 5 stars

Amazing, non comparable brand

amazing quality and really fast delivery, super easy sizing chart and the jewellery even though gold plated does not look too yellow like other brands and does not wear off at all!.

27 December 2020
Unprompted review
Rated 4 out of 5 stars

The overall experience was good

The overall experience was good. The product looks like it was advertised. However, the shipping was a bit slow, despite the fact that I paid 15£ for it to especially arrive in 1-2 days.

27 December 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, very sparkly and my daughter was happy with her Christmas box. Very good delivery and customer service. Thank you

27 December 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look