I've not recieved order since Nov, website rubbish, took my money . Never again!
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See what reviewers are saying
Despite poor communication and website advertising the wrong arrival times (it said it would arrive in 3-5 working days but came 2 weeks later). I must said I am absolutely in love with my item and... See more
Company replied
All the products are perfects but the ploblem is about the delivery y’all should let us choose our mode of delivery as standard express or whatever and better tell us about DHL before paying like we... See more
Company replied
I returned my order on the 21st of March (the items arrived back at Eljae's warehouse on the 22nd of March) but I have not received my money back yet or an email to confirm they've processe/received m... See more
Company details
Written by the company
Fashion Jewellery reDEFINED
Contact info
United Kingdom
- help@eljae.co
- eljae.co
Hasn’t replied to negative reviews
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Quality jewellery
Order was shipped ASAP and received within the week. It was packaged in a cute professional box to store my other jewellery aswell. I ordered the small size for one of the items and was given a quick exchange of high customer service solved quickly and efficiently
Delivery was a lot quicker than I…
Delivery was a lot quicker than I expected! The maxi bracelet is great quality, great price and looks amazing on
Very happy with my purchase!
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