Elle Sera Reviews 890

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, highlighting their excellent quality and the significant positive impact they have had on various aspects of their well-being, including mood, sleep, energy levels, and menopausal symptoms. Many users express that the products have been life-changing and have helped them feel like themselves again. The customer service is consistently described as outstanding, with reviewers appreciating the helpful, caring, and personalized approach of the staff. The subscription service is also noted for its ease of use and added benefits. However, some customers mentioned that they did not experience any noticeable difference after using the products for several months. A few others found the collagen capsules difficult to open, leading to product waste. Additionally, one reviewer noted that the "Golden Pill" caused bloating and other issues due to its beetroot content, prompting them to seek individual ingredients instead.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the "golden pill" for... See more

Quality

Customers had positive experiences with quality, consistently praising the products. Many reviewers... See more

Customer service

Users describe overwhelmingly positive interactions with customer service. Customers consistently highlight... See more

Fitness

People report positive experiences with fitness, noting increased energy levels, improved mood, and overall... See more

Subscription

Clients share positive opinions on subscription, highlighting its convenience and flexibility. Many customers... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team, especially Kelly,... See more

Based on these reviews

Rated 5 out of 5 stars

I was with Elle Sera for over two years and found the company excellent overall. My subscription was always delivered on time, I never experienced any payment issues, and I had no problems with the pr... See more

Rated 5 out of 5 stars

Really impressed. Into month three now (golden, mag and collagen). Noticeable difference in meno symptoms. Sleep has been the biggest improvement. Hair and nails are starting to see improvements. Yes,... See more

Rated 5 out of 5 stars

I’m 43 and over the last year I’d really been struggling in feeling myself. I felt extremely overwhelmed in general and I was finding it hard to juggle a busy life without thinking at any point I may... See more

Company replied

Rated 5 out of 5 stars

This company feels quite relatable and trust worthy. I’m still new ish to Elle Sera but so far, I think I’m trusting my journey with you. There are so many supplement companies all vying for your atte... See more

Company replied


Company details

  1. #45 of 253 best companies in Health and beauty shop

Written by the company

Health Supplements


Contact info

4.8

Excellent

TrustScore 5 out of 5

890 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Never received my golden pill

Never received my golden pill. Ordered 23/09/2025 was advised by Kelly that it was lost by the courier and a new one wpuld be shipped however im still without my golden pills. Really relied on those pills as im early menopause but im not out of pocket by £50

23 September 2025
Unprompted review
Elle Sera logo

Reply from Elle Sera

Sharon! Kelly here! Can’t for the life of me find a chain of comms under this name, but please, drop a DM or email to customer@elle-sera.com so the matter can be resolved. To lose not one but two orders one after the other is incredibly unlucky but I’m always here to resolve missing items - do give me a buzz, I’m a solo handler of all our customer inbound enquiries and take each one seriously and proudly strive to give only the very best service! Sorry I’ve failed you in this instance but I’m looking forward to restoring the faith in me … and the golden pill 💛

Rated 1 out of 5 stars

Taken the magnesium tablets for 2…

Taken the magnesium tablets for 2 months now and no improvement. I was on the Terra Nova magnesium and find that works better and half the price! than this 'science backed pill'. Also the shell is made of E numbers. Won't purchase again.
Edit: the company has replied and called my review “bogus” simply because I said I was unhappy with the product. My experience is genuine.

I bought the product and was concerned to find E-numbers listed in the shell that weren’t clear on the packaging. Looking at other reviews, it seems negative feedback is often dismissed, while positive reviews may be influenced by paid marketing or sponsored influencers.

I stand by my original feedback: the product did not meet my expectations, and the ingredient information was not sufficiently transparent. I want to make it clear that my review reflects my genuine experience.

6 October 2025
Unprompted review
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Reply from Elle Sera

Hi Leanne!

Thanks for taking the time to leave a review. We always appreciate hearing from anyone who hasn’t had the experience they’d hoped for it gives us the chance to see if there’s anything we can do to help you get the best from your supplements.

We’ve asked Trustpilot to share your details with us so we can reach out directly. Your account only has two reviews. Both 1 star - for Elle Sera - an earlier review was about taking our supplement in 2022 and here in this review we are in 2025, which is a little confusing. As I’ve been unable to find you on file? I also see your initial review was later removed by trust pilot as you failed to provide order information.

Just to add a bit of detail — our magnesium capsules use a highly absorbable form of magnesium and a standard vegetarian capsule shell. The green tint comes from chlorophyll, which is completely natural, though it’s listed with an “E number.” In the UK and Europe, even natural additives like Vitamin C (E300), curcuma (E100), and oxygen (E948) are given E numbers to show they’ve been tested and approved for safety. It’s simply a way of naming things clearly, not a sign of anything synthetic.

Ive taken the time to respond as I try to do with all our reviews to reassure that we’re always here to offer advice, support, or help fine-tune your supplement routine.

I look forward to hearing from you, please do reach out to me directly at customer@elle-sera.com, as highlighted the name and email you have provided is not registering on our customer records

Warm wishes,
Kelly 💛

Rated 5 out of 5 stars

Elle Sera isnt a brand about gimmicks

Elle Sera isnt a brand about gimmicks! Its women's health pure and simple. There arent lines of confusing, over promised, fakely promoted supplements. Just pure support. From the golden pill, to the magnesium to the brand new collagen. This is a brand with integrity. Elissa wont just add lines without months and years of research and it will be a product that she gets asked about from her customers. Then there's Kelly! An absolute wonderwoman whose customer service is unrivalled! She goes above and beyond to support us all with our random queries. What are you waiting for...

6 October 2025
Unprompted review
Rated 5 out of 5 stars

A Brand with Heart — and Products That Truly Make a Difference

I’ve been subscribed to Elle Sera for a while now, and I can honestly say their products are phenomenal. I take both The Golden Pill and the Magnesium, and they’ve become absolute staples in my daily routine.

The difference I’ve noticed in my overall wellbeing, energy, mood, and even sleep has been incredible. I genuinely look forward to taking them every day — they’ve made such a positive impact on my life.

The quality and consistency are second to none, and the packaging always feels so luxurious and thoughtful. Plus, the subscription process is seamless — everything arrives on time, beautifully presented, and ready to go.

Beyond the products themselves, I have to say the Elle Sera team is truly outstanding and genuinely cares about their customers. They go above and beyond to make you feel valued and supported, which is so rare these days. A special mention to the lovely Kelly, in particular, for her incredible kindness and support — even outside of regular hours. She’s always so warm, responsive, and genuinely invested in making sure every customer feels looked after. It’s clear that Elle Sera isn’t just about selling products; it’s about building a community and helping people feel their best inside and out. That personal touch really sets them apart.

I can’t recommend them enough — if you’re thinking about trying The Golden Pill or Magnesium, do it. You won’t regret it!

And with the exciting collagen launch happening tomorrow, I honestly couldn’t be more thrilled to see what they’ve created next. If it’s anything like their current range, I already know it’s going to be another game-changer!

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Give Elle Sera a try and you wont regret it.

I have been an Elle sera fan since the beginning. I found them after having my son in 2020 and didnt feel myself. The Golden pill and magnesium are amazing. (Even got my mum on the magnesium who loves it) I love and believe in what there doing. They really are for womens health. My daughter has autism and ADHD. She has magnesium, lion's mane and omega 3 and I would never have tried her on these if it wasn't for Elle Sera and I am Kate Living and I'm so grateful for that. They have opened my eyes at how these can help my daughter. The lion's mane is so good for her focus and has made me research so much around autism and omega 3 and vitamins.

Elissa, Kelly and the whole team at ElleSera
are amazing and know there stuff. Its hard with social media to always believe what you see but i 100% believe in what they are saying and doing and the proof is in there products. They really do work.

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Great find

I have been taken the Elle Sera tablets (two each morning) for 3 months & I feel more myself than I have in ages . My body feels more in tune before the menopause. Super pleased I have found them

4 October 2025
Unprompted review
Rated 5 out of 5 stars

I feel so much more chilled since taken…

I feel so much more chilled since taken the golden pill n the green pill were so I start both have provided me more energy n less mood swings but sleep I actually sleep!!!

1 March 2025
Unprompted review
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Reply from Elle Sera

Hi Lovely,
That’s wonderful to hear! Thank you so much for sharing your experience, it really does make our day to know the Golden Pill and the Green Pill have made such a difference for you. Feeling calmer, having more energy, fewer mood swings and, best of all, finally sleeping well, that’s exactly why we do what we do. We’re so happy you’re feeling the benefits, and long may it continue.

Kelly x

Rated 5 out of 5 stars

Happy so far!

I’ve taken these for a month now, I definitely feel better already. I’m finding that I’m getting less of the hot flashes, not as hungry feeling all the time (as before)… so supporting my weight management too and the O’s are defo better! Can’t wait to continue my journey!

1 October 2025
Unprompted review
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Reply from Elle Sera

Hi Laura,

That’s amazing to hear! Thank you for sharing your journey so far, it’s brilliant that you’re already noticing fewer hot flushes, more balance with your appetite and even improvements in the bedroom too. It’s still early days, so we’re excited for you to see even more benefits as you continue. Keep going, you’re doing wonderfully!

Kelly x

Rated 5 out of 5 stars

Amazing pill

Amazing pill, and the customer service is the best I've ever come across, cannot fault in any way. I get responses almost instantly and i feel like I am speaking to someone who genuinely cares and understands. Thank you Elle Sera, you have got yourself a customer for life 🙂

30 September 2025
Unprompted review
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Reply from Elle Sera

Hi Amanda, That’s such a lovely message, thank you! We’re so happy you feel cared for and supported, that’s exactly what we want for every woman on this journey. Knowing the Golden Pill is helping you and that our team has made you feel understood means the world to us. We’re thrilled to have you as part of the Elle Sera family for life.

Kelly x

Rated 5 out of 5 stars

Golden magic …

These little golden pills have helped massively with my menopause journey. I’ve been taking them for a couple of years now and will be taking them for many years to come

25 September 2025
Unprompted review
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Reply from Elle Sera

Hi Tracy,

That’s wonderful to hear! We’re so pleased the Golden Pill has been such a big support for you on your menopause journey. Stories like yours are exactly why we do what we do, helping women feel like themselves again. Thank you for trusting us for the last couple of years, it means the world to have you as part of the Elle Sera family for the long term.

Kelly x

Rated 5 out of 5 stars

These tablets are amazing

These tablets are amazing, I am going through menopause, I am a full time care for my mother and I have 11 year old twins.
Since taking these, I feel calm, whole the world around me is mad.
Highly recommend. You won't regret it.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

PMS balance

The golden pill has really supported my hormonal balance over the past 3 months, my anxiety has reduced and brain fog I can feel really clearing. My PMS mood swings are not as strong either and feel more balanced.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

The Golden pill has made such a…

The Golden pill has made such a difference to me and my perimenopausal journey. I came off all HRT and just use these every day and have seen a massive improvement in my libido, sleep, brain fog and overall feel great.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

3 months in and I’m sleeping better

3 months in and I’m sleeping better
No restless legs

23 September 2025
Unprompted review
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Reply from Elle Sera

That’s brilliant to hear, better sleep and no restless legs after 3 months is such a positive change. It’s amazing what a difference good rest can make to how you feel day to day. I’m so glad you’re already seeing the benefits and can’t wait to hear how you get on as you continue.

Kelly x

Rated 5 out of 5 stars

Feeling more balanced again

Feeling more balanced again. Elevated mood. Feeling like me again.

23 September 2025
Unprompted review
Elle Sera logo

Reply from Elle Sera

That’s so lovely to hear! Honestly, it makes me so happy when women say they’re starting to feel like themselves again, that’s exactly what Elle Sera is here for. An elevated mood and feeling more balanced are such positive shifts, and it’s only the beginning. Keep going, because those benefits often build and strengthen the longer you’re on your journey.

Kelly x

Rated 5 out of 5 stars

Fantastic product and company

Fantastic product and company. Each order is delivered on time with flexibility. The golden pill has really helped me with peri menopause symptoms and weight gain.

22 September 2025
Unprompted review
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Reply from Elle Sera

Thank you so much for sharing this, it’s wonderful to hear how much The Golden Pill is helping you. Perimenopause symptoms and weight changes can be such a challenge, so knowing you’re feeling the benefits really makes all the difference to us. I’m also so glad you find the delivery flexible and reliable, we always want things to feel easy for you.

Kelly x

Rated 5 out of 5 stars

Perimenopause

I decided to go the herbal route to help with my perimenopause I’ve nearly completed my first month and I can definitely see the difference would recommend 😊

24 August 2025
Unprompted review
Elle Sera logo

Reply from Elle Sera

Hi lovely,

That’s so wonderful to hear, thank you for sharing! It’s amazing that you’re already feeling a difference after your first month. Herbal support can be such a powerful alternative or complement to other routes, and your experience will give so many women reassurance and hope.

Keep going, as the benefits usually build even more with consistency. I’m so excited for you to see how you feel over the next couple of months.

With love,
Kelly x

Rated 5 out of 5 stars

Excellent Customer Care

I've been taking Elle Sera for 8 weeks now and have already noticed some subtle changes. I'm excited to continue and hopeful to see even more progress in the coming months. This really feels like so much more than your average supplement provider. I absolutely love the company’s ethos—it’s clear that they genuinely care. It’s not just a business; it feels like a vocation for them. Their customer service is incredible, and the whole system is super easy to use, with great perks like cashback, free gifts, and a thoughtful birthday treat. Thank you, lovely ladies!

17 September 2025
Unprompted review
Elle Sera logo

Reply from Elle Sera

Hi lovely,

This is such a gorgeous message, thank you so much for taking the time to share it. I’m thrilled to hear you’re already noticing positive changes after 8 weeks, and even more so that you can feel the heart and ethos behind Elle Sera. You’ve captured exactly what we’re all about. This isn’t just a supplement, it’s a community and a mission to support women in the most thoughtful way possible.

I’m so excited for you to keep going and see how those benefits continue to build over the next few months. Thank you again for your kind words, they mean the world to us.

With love,
Kelly x

Rated 5 out of 5 stars

Six stars

Six stars - after two months these pills have changed my life. They have eased my PMDD symptoms and a god send

16 September 2025
Unprompted review
Elle Sera logo

Reply from Elle Sera

Hi Ciara,

Wow, what an amazing message! I can’t tell you how happy it makes me to hear that after just two months the Golden Pill has already made such a difference for your PMDD. Those symptoms can be so tough to live with, so knowing you’re feeling relief really is everything.

Thank you for sharing, I know your words will give so much hope to other women going through the same. Keep going, as the benefits often continue to build even more with time.

With love,

Kelly

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