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Elliott Jarvis Cars Reviews 

359
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff, noting how helpful and professional the team is during visits and test drives. Consumers also appreciate the smooth and stress-free purchasing process, highlighting that staff members answer all questions patiently without any sales pressure. Reviewers often highlight the high quality of the vehicles, which arrive clean, fully serviced, and ready to drive. People frequently mention thoughtful touches like fresh MOTs and special gifts that make buying a car a truly memorable occasion. Buyers consistently recommend this reliable dealership to others seeking trustworthy service and excellent customer care.

What people talk about most

Staff

People report positive experiences with staff, highlighting a friendly, professional, and completely... See more

Service

Customers consistently note positive experiences with service, highlighting a friendly and stress-free... See more

Product

Reviewers highlight positive aspects of product quality, describing vehicles as pristine, spotlessly clean,... See more

Customer service

Reviewers express high satisfaction and delight with customer service, noting that staff are exceptionally... See more

User experience

Customers had positive experiences with user experience, reporting a smooth and stress-free process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very genuine business with personal service from Steve and Matt. My wife is very happy with her Mini Countryman and we will certainly be recommending Elliot Jarvis to friends and family. Even when we... See more

Company replied

Rated 5 out of 5 stars

I bought a blue Vauxhall zafira about 3 weeks ago I wanted to have sometime to drive the car around before leaving a review. I can honestly say that it was a 5 star experience from start to finish f... See more

Company replied

Rated 5 out of 5 stars

Just bought my first Abarth 595 Competizione from Elliott Jarvis Cars and honestly couldn’t be happier with the experience. From the first test drive they were so friendly which made me feel so at ea... See more

Company replied

Rated 5 out of 5 stars

I was lucky enough to purchase a car from these guys yesterday. Steve was totally amazing, from the the day I looked and test drove my Honda to the day of purchase. Steve could not do enough to help m... See more

Company replied


Company details

  1. #7 of 55 best companies in Used car dealer
  2. #18 of 91 best companies in Car dealer
  3. #1 of 3 best companies in Hyundai dealer
  4. #1 of 1 best companies in MINI dealer
  5. #13 of 45 best companies in Motor vehicle dealer
  6. #2 of 7 best companies in Volkswagen dealer

About Elliott Jarvis Cars

Written by the company

Here at Elliott Jarvis Cars we want to provide you with a quality service that you can trust when purchasing your used car. With 45 years experience in the motor trade, we will put you at the heart of the process when buying your car, so that you can have complete confidence in your purchase with us. We are a family run business and understand the importance of having a car you can rely on and all our cars come with a multi-point check, 12 months MOT, 12 months AA Roadside assistance and a 12 month warranty as standard. WE WANT TO HELP YOU BUY THE CAR YOU WANT, NOT SELL YOU THE CAR YOU DON’T!!! FREE CREDIT CHECK SEE OUR STOCK

12 Month Warranty on all of our cars!

Complete Peace of Mind Package

Complete Peace of Mind Package
All of our Cars come with: 12 Months Warranty Premium Parts & Labour, 12 Months AA Breakdown Cover, Fresh Clean MOT, and a New Service

Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(359)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was the easier we have ever bought…

This was the easier we have ever bought a car the guy was lovely amazing to deal with highly recommend

15 February 2025
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Reply from Elliott Jarvis Cars

Thank you for the brilliant review and we are glad we could look after you.
Matt & Steve

Rated 5 out of 5 stars

Amazing customer service

I've bought 3 cars from Elliott Jarvis now and would not buy from anywhere else. The service when buying a a car is 10 out of 10, and the after service is just as good. The guys there go over and beyond and nothing is too much trouble. Highly recommend, 10/10 every time

12 February 2025
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Reply from Elliott Jarvis Cars

Thanks for the kind review and coming back and buying from us again, it was as always an absolute pleasure to look after you.
Matt & Steve

Rated 5 out of 5 stars

Fully Recommend

I bought Peugeot 208 Good condition and very nice service thank you Elliott Jarvis Cars.

11 February 2025
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Reply from Elliott Jarvis Cars

Thank you for your review we really appreciate the feedback.
Matt & Steve

Rated 5 out of 5 stars

Outstanding Experience


Outstanding Experience – Highly Recommended!

I recently purchased a 2014 Vauxhall Insignia from Elliott Jarvis Cars, and I couldn’t be happier with the entire experience. The car itself is in excellent condition, exactly as described, and drives perfectly.

A special thanks to Matt, who went above and beyond to make the process smooth and stress-free. His professionalism, honesty, and friendly approach made the whole buying experience a pleasure. He answered all my questions, provided great advice, and ensured everything was handled efficiently.

I highly recommend Elliott Jarvis Cars to anyone looking for a reliable vehicle and top-notch customer service. Thank you again, Matt, for making this such a great experience!

2 February 2025
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Reply from Elliott Jarvis Cars

Thank you so much for your review and we are pleased that you enjoyed your experience with us. We hope you enjoy your car for many years to come. Matt & Steve

Rated 5 out of 5 stars

This is our second car From Elliott Jarvis

This is our second car purchased through Elliott Jarvis. As a family we would never buy from anywhere else. They go above and beyond every time, can’t do enough for you, giving honest advice and making sure you’re happy with every step of the way. If you want to buy with no stress or worry, choose here! Thank you guys!

17 January 2025
Unprompted review
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Reply from Elliott Jarvis Cars

Thanks Kieran for the amazing review and it is always a pleasure to look after you guys and enjoy that stunning car!
Matt & Steve

Rated 5 out of 5 stars

Great Service and Friendly

Matt was fantastic. Friendly great service. Made transaction process easy. Understood my situation and gave 5 star overall service. Highly recommend dealing with Matt from Elliot Jarvis Cars.

29 January 2025
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Reply from Elliott Jarvis Cars

Thanks Robert for the amazing review and we are so glad we could help and let us know if you need any assistance in the future.
Matt & Steve

Rated 5 out of 5 stars

Fabulous

I had an awful experience with buying my former car and had to reject the car so was on the hunt for a new car and was very nervous about going through the process again.

I found elliot jarvis online whilst searching for a new car, from the moment I called to see if I can veiw it to the moment I picked the car up it was fantastic. The communication, service and knowledge was top rate both Steve and Matt are fab at what they do. When I picked up my new car it had a shiny red bow and I was given a bottle of processo. I can not fault them at all.

Thankyou so much

1 February 2025
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for the lovely review and we are glad that we could help you reinstall some faith in the motor trade. we truly value our customers and believe in doing the right thing.
Matt & Steve

Rated 4 out of 5 stars

A good dealership to visit

I am very happy with my purchase of a car from Elliott Jarvis. From the customer service I received, which was great and made me feel very welcome, to the information I was provided relating to my purchase (and any extras accompanying the vehicle) I was pleased with my overall experience.

I also appreciated the bottle of Prosecco that I received when I picked up my car haha.

15 January 2025
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Reply from Elliott Jarvis Cars

Thank you for the kind review we really appreciate the feedback, let us know what we could do in future to make it feel like a five star experience for you.
Matt & Steve

Rated 5 out of 5 stars

The service was top-notch

The service was top-notch, really helpful and honest. It made the whole experience so much easier. I'll definitely be back again for future needs. Plus, I'm already telling everyone I know. Finding a new car can be stressful, but this place made it a breeze.

22 January 2025
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Reply from Elliott Jarvis Cars

Thanks for the great review and don't forget to give your referral voucher to anyone you send in :)
Matt and Steve

Rated 5 out of 5 stars

Service above and beyond expectations

Service above and beyond expectations, so couldn’t recommend high enough if you’re looking to buy a car in a friendly no pressure environment 👍

20 January 2025
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Reply from Elliott Jarvis Cars

Thank you Mark, we really appreciate your business and glad we could exceed your expectations. Steve & Matt

Rated 5 out of 5 stars

Absolutely incredible experience

Absolutely incredible experience, no pressure car sales. Steve explained what's included in the sale of the vehicle, gave us the key and left us to look over the car.
Any questions were answered quickly and well.

Nothing to fault.
I've recommended them to family and friends when they are searching for a new motor.

Top class service all round.

Thanks guys

8 January 2025
Unprompted review
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Reply from Elliott Jarvis Cars

Thanks Matt, we are so pleased you had a great experience and thank you for your recommendation. Hope you are loving the car. Steve & Matt

Rated 5 out of 5 stars

Absolutely fantastic service…

Absolutely fantastic service throughout, Matt and Steve were brilliant, excellent communication and customer service. Highly recommend if you want a quality motor.

6 January 2025
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Reply from Elliott Jarvis Cars

Thanks Peter for the amazing review it was a pleasure dealing with you.
Matt & Steve

Rated 5 out of 5 stars

Good experience so far

Helpful, friendly, informative and efficient. No problems so far, price probably a bit higher than average for year/mileage but condition seems excellent and their service has been excellent so far.

2 January 2025
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Reply from Elliott Jarvis Cars

Thank you for you kind review, we hope you are enjoying your new car. Steve & Matt

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Would definitely buy from them again

18 December 2024
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Reply from Elliott Jarvis Cars

Thank you for your kind review and look forward to seeing you again in the future. Matt & Steve

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Lovely touch to add a bow and a bottle of bubbly too. A great business

10 October 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Many thanks Dave, really appreciate your kind words Steve & Matt

Rated 5 out of 5 stars

Very good service Steve & Matt were very friendly helpful…

Steve & Matt were very friendly helpful with no pressure from from either to purchase anything, we agreed on a few minor niggles on the car which were sorted out when we picked the car up the following Saturday, would recommend them

22 November 2024
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Reply from Elliott Jarvis Cars

Thank you Clive for your review, we are so pleased that you enjoyed your experience. Steve & Matt

Rated 5 out of 5 stars

Happy customer with a new Fiat 500

Excellent customer service from test drive to pick up. Nothing was too much trouble and they were very thorough. A confident experience, thank you so much.

23 November 2024
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Reply from Elliott Jarvis Cars

Thank you for the lovely review and trusting us with your purchase.
Matt & Steve

Rated 5 out of 5 stars

Bought a lovely KIA

Had an issue with our car and decided to look around for a replacement felt no pressure with these guys when looking around in the end we opted for a lovely KIA Caren which suited our family perfectly and drives like a dream the guy was extremely honest with us throughout the process overall highly recommend them to friends and family in future.

1 November 2024
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for the great review and are glad you love your ne car it was a pleasure to help.
Matt & Steve

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