A guy named Jack called me . He said he needed $100 security deposit. Then he could approve the loan. Scammers usually do this. Beware. Update: Their reply proves they ( Eloans) are the scammers. So... See more
Company replied
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See what reviewers are saying
The application process was great. They constantly called me to make sure I understood everything and had the proper information. I love the customer service. Everyone always checked the same things s... See more
Company replied
I was surprised to get an approval within 48 hours especially on one income and a retiree. It took a phone call that lasted almost an hour with Q&A’s to give the Rep my personal information, but he g... See more
Company replied
The application process was pretty quick and easy. Only I didn't understand why I had to provide my bank statement and void check if I logged in to my bank account via some service. Also it would be... See more
Company replied
Company details
Written by the company
Kindly note that Eloan is not currently offering new personal loans at this time, but we will continue to serve existing customers with the same commitment and care. If you are a current Eloan customer, our Call Center continues to be open from Monday to Saturday, 7:30am to 6:00pm CT. You may also directly login to your account at my.eloan.com. Have a great day!
Contact info
United States
- 855-854-9395
- support@my.eloan.com
- eloan.com
3.8
Great
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome
The company is really amazing this was my first time getting a loan with them and they help me out alot there customer Service is awesome I would recommend them to friends and my payment is affordable thanks again Eloan
25 October 2021
Reply from Eloan
Way to make our day, Valecia! Reviews like yours keep us going. Our customer service agents are always here for you, so if there’s anything else we can assist you with, just reach out. Have a great one!
The Eloan Team
Customer Service
It was refreshing to deal with competent, professional & friendly customer service representatives at your company. You truly DO value customer service like I do. Don't change anything! Remember, if it ain't broke, don't fix it!!! James Hoffman Sgt USMC (ret)
23 October 2021
Unprompted review
Reply from Eloan
Thank you for sharing, Sgt Jimmy! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
The Eloan Team
Reply from Eloan
Hi Aareon! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Second loan as easy as the first
This is my second loan from Eloan and it went just as smoothly as the first. The application process was quick and easy and approval was in the same day. My funds were in my bank the next business day. This was a great experience and I definitely would deal with Eloan in the future if needed.
20 October 2021
Reply from Eloan
Hearing from happy customers like you makes us feel great. Thank you for sharing your experience! If you need further help, reach out any time!
The Eloan Team
great service and system.
17 October 2021
Unprompted review
Reply from Eloan
Hi Olive! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Reply from Eloan
Thanks for sharing your feedback and experience with us, Quincy!
The Eloan Team
It was easy and my funds came quickly!
16 October 2021
Reply from Eloan
Hi Lillian! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
Thank you eLoan!
15 October 2021
Reply from Eloan
Hi Anthony! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Easy and smooth
Everyone is so friendly and helpful. Getting a loan is easy and I realy appropriate it. Thank you.
11 October 2021
Unprompted review
Reply from Eloan
Thanks for sharing your feedback and experience with us, Luis!
The Eloan Team
Smooth and Easy
Pleased with the thorough yet easy application and approval process. Everything went smoothly and I received what I needed in a prompt manner. Thank you Eloan!
9 October 2021
Reply from Eloan
Thanks for your review, Kenn! Glad we were able to help. Have a good one!
The Eloan Team
They were easy and simple plus fair
9 October 2021
Reply from Eloan
Hi Maeling! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
Straightforward application process, excellent APR
The application process was simple, they were very clear when they needed more information, and I never felt like I was being strung along. I was very pleased with my APR, and the loan amount was fulfilled in a timely manner after approval. I would use this company again and I would recommend them to others.
9 October 2021
Reply from Eloan
Hearing from happy customers like you makes us feel great. Thank you for sharing your experience! If you need further help, reach out any time.
The Eloan Team
Fast approval
Fast approval, simple process, and great APR compared to credit cards, makes it easier to just have one payment instead of multiple.
8 October 2021
Reply from Eloan
Thank you for your kind words, Christian!! It’s excellent to know how you feel about our personal loan application. Enjoy your personal loan from Eloan!
The Eloan Team
I was really impressed with the service…
I was really impressed with the service and ease of the application and the really fast approval. Debt consolidation was my goal and I am really grateful for the prompt attention.
Thank you
8 October 2021
Reply from Eloan
It’s great to hear that you’re pleased with your personal loan from Eloan. We’re here to help customers so they can focus on getting one step closer to their dreams. Thank you!
The Eloan Team
Reply from Eloan
Hi! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Reply from Eloan
We appreciate the positive feedback, Keisy, and we’re happy to hear that we were able to help you in a time of need. Enjoy your personal loan from Eloan.
The Eloan Team
Very professional and kind agents!
Very professional and kind agents!
Easy to work with!
Thank you Eloan
Kerri B
2 October 2021
Reply from Eloan
That’s what we like to hear, Kerri! We’re always here to help whenever you need us.
The Eloan Team
Reply from Eloan
Hi Adam! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Made me feel comfortable through the whole process!
30 September 2021
Unprompted review
Reply from Eloan
Thank you for sharing, Kathy! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
The Eloan Team
Thank you so much in helping me obtain…
Thank you so much in helping me obtain the loan I needed and desired. Your customer service is impeccable and speedy.
30 September 2021
Reply from Eloan
That’s what we like to hear, Theresa. We’re always here to help whenever you need us!
The Eloan Team
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