A guy named Jack called me . He said he needed $100 security deposit. Then he could approve the loan. Scammers usually do this. Beware. Update: Their reply proves they ( Eloans) are the scammers. So... See more
Company replied
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See what reviewers are saying
The application process was great. They constantly called me to make sure I understood everything and had the proper information. I love the customer service. Everyone always checked the same things s... See more
Company replied
I was surprised to get an approval within 48 hours especially on one income and a retiree. It took a phone call that lasted almost an hour with Q&A’s to give the Rep my personal information, but he g... See more
Company replied
The application process was pretty quick and easy. Only I didn't understand why I had to provide my bank statement and void check if I logged in to my bank account via some service. Also it would be... See more
Company replied
Company details
Written by the company
Kindly note that Eloan is not currently offering new personal loans at this time, but we will continue to serve existing customers with the same commitment and care. If you are a current Eloan customer, our Call Center continues to be open from Monday to Saturday, 7:30am to 6:00pm CT. You may also directly login to your account at my.eloan.com. Have a great day!
Contact info
United States
- 855-854-9395
- support@my.eloan.com
- eloan.com
3.8
Great
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great company for those people needs…
A great company for those people needs financial help
13 September 2021
Unprompted review
Reply from Eloan
Appreciate the 4 stars, Marla! Happy customers make our days brighter. Thanks!
The Eloan Team
This loan experience was great
This loan experience was great, simple and stress free
12 September 2021
Reply from Eloan
Thanks for your review, Vinny! Glad we were able to help. Have a good one!
The Eloan Team
Thank you so much you
Thank you so much you. Your was awesome I appreciate it, laon was very helpful for my business looking forward to doing business with you guys again thank you.
Thanks Victoria Agbeko
12 September 2021
Reply from Eloan
Thank you for sharing your experience with Victoria; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with, don’t hesitate to ask!
The Eloan Team
The person that helped me complete this…
The person that helped me complete this application on the phone was so helpful so knowledgeable and so patient I have never run into an employee that treated me with such respect and had the patience that they had I recommend her for any job advancement that you have in mind
11 September 2021
Reply from Eloan
Way to make our day! Reviews like yours keep us going. Our customer service agents are always here for you, so if there’s anything else we can assist you with, just reach out. Have a great one!
The Eloan Team
Unstuck
I have never taken out a loan, but this was perfect. Took less time than I thought it would. Thanks again
11 September 2021
Reply from Eloan
Thanks for your review! Glad we were able to help. Have a good one!
The Eloan Team
excellent and fast service
excellent and fast service. i loveee it heree
11 September 2021
Unprompted review
Reply from Eloan
Hi Olivia! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
You guys Rock
You guys Rock
Nice easy process
I believe you are the BEST of all lenders
Your policy is awesome
I wish I would have known you before any body else
I will continue to work with you in the near
Future
As soon as I finish paying you this first loan
As soon as I can I would like to consolidate
My other balances
I truly appreciate your assistance
Thanks so much for your service
Ricardo Ordonez
10 September 2021
Reply from Eloan
It’s great to hear that you’re pleased with your personal loan from Eloan. We’re here to help customers so they can focus on getting one step closer to their dreams. Thank you!
The Eloan Team
Reply from Eloan
Thanks for your review, Alam! Glad we were able to help. Have a good one!
The Eloan Team
I am very impressed
I am very impressed with how fast and easy it was to apply. Even had someone reach out to me to make sure I knew what I still needed.
10 September 2021
Reply from Eloan
Thank you for sharing, Lorretta! Our Customer Service team is committed to providing excellent service and it’s great to hear we delivered our promise. If you need further help, let us know!
The Eloan Team
Great and fast service.
10 September 2021
Reply from Eloan
Hi Jimmy! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
My Loan Experience
My experience with ELoan was fast and simple. They were straight and to the point with asking for information and verification. It was quick and easy.
10 September 2021
Unprompted review
Reply from Eloan
Appreciate the 4 stars, Marva! Happy customers make our days brighter. Thanks!
The Eloan Team
Good businessThey are straightforward about their…
They are straightforward about their terms and clear about their process. I just followed the steps to get my loan.
8 September 2021
Unprompted review
Reply from Eloan
Hi Kael! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
very easy to appply quick deposit in my…
very easy to appply quick deposit in my account and very professional
8 September 2021
Reply from Eloan
Thanks for your review, Pasquale! Glad we were able to help. Have a good one!
The Eloan Team
Application process was fast and so was…
Application process was fast and so was the direct deposit of the loan
5 September 2021
Reply from Eloan
Thanks for your review! Glad we were able to help. Have a good one!
The Eloan Team
Reply from Eloan
Thanks for sharing your feedback and experience with us, Alex!
The Eloan Team
I thank Eloan for lending me the exact…
I thank Eloan for lending me the exact amount of money I asked for when I needed it the most I appreciate them alot thank you Eloan!
3 September 2021
Reply from Eloan
We appreciate the positive feedback, Sonia, and we’re happy to hear that we were able to help you in a time of need. Enjoy your personal loan from Eloan.
The Eloan Team
POWERFUL EXPERIENCE
3 September 2021
Unprompted review
Reply from Eloan
Hi George! Thank you for your feedback and for rating us with 5 stars.
The Eloan Team
Reply from Eloan
Hi! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Reply from Eloan
Hi! Thank you for your feedback and for rating us with 5 stars!
The Eloan Team
Eloan gave me peace of mind
Eloan gave me peace of mind, I now have control over my debt.
29 August 2021
Reply from Eloan
We appreciate the positive feedback, Zoraida, and we’re happy to hear that we were able to help you in a time of need. Enjoy your personal loan from Eloan!
The Eloan Team
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