ELP Arbuthnott McClanachan Reviews 

212
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent professional service, highlighting their efficiency and thoroughness in handling various transactions. People frequently commend the staff for being professional, knowledgeable, friendly, and incredibly helpful, providing clear and effective communication with timely responses. Many customers found the overall process, including complex transactions like property sales and purchases, to be smooth and stress-free, often completing without delays. Reviewers highly recommend the company, expressing strong satisfaction and a clear intent to use their services again for future needs.

What people talk about most

Service

Reviewers consistently express satisfaction with the service, highlighting the team's efficiency,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting effective communication... See more

Response time

People report positive experiences with response time, highlighting the efficiency and attention to detail... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our property and bought our new property and Laura and Lisbeth-Ann were fantastic throughout the entire process. We were kept informed throughout the entire process and everything was handl... See more

Company replied

Rated 5 out of 5 stars

We had to sell our property in order to buy our new property. ELP were great. The team was professional, responsive and kept us informed throughout the entire process. Everything with handled eff... See more

Company replied

Rated 5 out of 5 stars

From start to finish, we had a wonderfully positive experience with ELP. There are so many helpful, friendly and efficient staff that it is impossible to single any one out. From initial contact to th... See more

Company replied

Rated 5 out of 5 stars

I bought my first home through ELP six years ago, so when it came time to sell, choosing them as my estate agent was an easy decision. Tracy, Angela, and Sarah were fantastic throughout the sale, and... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Employment Lawyer
  4. Legal Services
  5. Estate Agent

About ELP Arbuthnott McClanachan

Written by the company

ELP Arbuthnott McClanachan is a firm of Edinburgh Solicitors and Estate Agents with offices in Davidsons Mains and Leith.

Legal services offered include conveyancing, property law, wills, employment law, commercial leases, dispute resolution and litigation, executry, and power of attorney.

You can browse properties for sale in Edinburgh on our website.

We offer a high-quality, professional service that is good value for money. We aim to provide a friendly, personal service to all of our clients.

Contact info

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(212)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

Great Service
I dealt with Duncan McFadzean who was very professional and responded quickly to all my concerns with the purchase of our new holiday home.
So easy to deal with 5* I will definitely recommend ELP to friends and family

5 October 2021
Unprompted review
Rated 5 out of 5 stars

For the first time dealing with ELP…

For the first time dealing with ELP ARBUTHNOT to purchase a house very satisfied for their job .friendly service,professional, and fast I am strongly recommending them and I will certainly use them again.

28 September 2021
Unprompted review
ELP Arbuthnott McClanachan logo

Reply from ELP Arbuthnott McClanachan

Thanks very much for your comments, we are delighted that you are happy with our service. Best wishes

Rated 5 out of 5 stars

Professional

Professional, amazing service, patient!
My solicitor was there for me in every step of my case. Explained everything with patient to make sure that everything is clear to me. Their fee was as we agreed the first time without any extra costs even when my case took more time than expected!Highly recommended!!

20 September 2021
Unprompted review
ELP Arbuthnott McClanachan logo

Reply from ELP Arbuthnott McClanachan

Hi Eirini, Thank you very much for your kind words and I wish you the best of luck with your venture going forward. Kind regards, Duncan

Rated 5 out of 5 stars

Doesnt Get Much Better

Have been dealing with Barbara, Lisbeth Ann and Laura for the past 5 years and they have dealt with some tricky and complicated scenarios with great skill , knowledge and a genuine desire to do the best for their clients. Working for solicitors for many years I would say that this company is as good as it gets , and clients are made to feel welcome and put at ease with the less formal and staid approach . Def a 10/10

5 August 2021
Unprompted review
Rated 5 out of 5 stars

Great experience, would recommend!

I was recommended ELP by a friend as she had a good experience in the past. I would also recommend, a pleasure to deal with! Lisbeth- Ann and Laura have both been extremely helpful, I am a first time buyer so everything was a bit daunting! However the whole process was made easy and i found there was great communication from the firm. (Even with all my daft questions I was never made to feel like I was!) Thank you!

3 August 2021
Unprompted review
Rated 5 out of 5 stars

Superb Professional & Customer Service

From the initial contact to the purchase and sale of our property, ELP Arbuthnott McClanachan Solicitors have been very professional.

Paul made the purchase of our new home very easy, Tracy organising the sale of our home and a special mention to Angela who kept us updated regularly via phone and email throughout the selling process, she also answered, or checked with colleagues any questions we had and got back to us quickly. Angela made the selling process seamless.

We would defiantly recommend ELP Arbuthnott McClanachan for their outstanding customer service. Special thanks to Paul, Tracy & Angela for all their help.

12 July 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would highly recommend ElpAM. Lisbeth, Colin and the team were warm and helpful to me as a first time buyer as well as responsive and attentive to the short turn around needed.

28 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent attention to detail.

Excellent attention to detail, which is what you need in a solicitor! Catherine was very knowledgeable and helped us navigate an unusual, slightly tricky house purchase making sure absolutely everything was resolved properly and in order. Professional, responsive and friendly - highly recommend and would absolutely use again.

31 March 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

It was a pleasure to work with Duncan Hamilton, who handled my case quickly and painlessly, keeping me informed throughout the process. I was very satisfied with the outcome and would happily recommend.

11 March 2021
Unprompted review
Rated 5 out of 5 stars

Redundancy claim

Very happy with my experience. Duncan was professional and knowledgeable about my redundancy claim. I would not hesitate to use this company again.

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Lisbeth Ann and her team have provided an excellent service on this recent conveyance ,but also the previous two in the past year. The attention to detail and timely correspondence is my reason for using the company. I would highly recommend the company to friends and family and will use them again in the future.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

I was introduced to Duncan McFadzean by a friend who had acted against him in various employment law cases. I thought what better accolade than to be recommended by a former adversary? I wasn't disappointed. Having been identified for redundancy, Duncan guided me through the consultation meetings and later through an appeal. The appeal was not successful so we prepared to take the matter to a tribunal.
At all times I found Duncan to be helpful and knowledgeable and he always responded quickly. He has a relaxed and informal demeanour but is very sharp. His advice and guidance proved to be invaluable.
I would have no hesitation in recommending him to anyone who is needing advice on employment law matters.

24 February 2021
Unprompted review
Rated 5 out of 5 stars

ELP Arbuthnott McClanachan - many thanks!!!

I found ELP Arbuthnott McClanachan solicitors through a recommendation from a local Edinburgh social media network (EGG) and worked with them in an employment law capacity. At all times the team were eminently professional, knowledgeable and super-helpful. At a stressful time they were reassuring and provided very well thought-through, sound legal advice. It is thanks to ELPAM that I was able to very significantly increase the settlement from my previous employer. I would have no hesitation in recommending this practice for employment law advice and in particular Duncan McFadzean who was incredibly approachable and helpful.

9 February 2021
Unprompted review

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