Elysian Finance Ltd Reviews 

227
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting their ability to provide clear explanations and personalized guidance. The service is frequently described as excellent, with many people appreciating the efficiency, speed, and smooth user experience, especially for first-time buyers. Reviewers are particularly impressed with the quick response times and the proactive approach of the team, ensuring all questions are answered promptly and the process moves forward without undue delays. Many customers also note the exceptional customer service, with staff going above and beyond to support them through complex situations and secure the best possible outcomes.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, consistently praising the excellent, friendly, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, expertise, and... See more

Response time

Consumers find response time to be positive, with many reviewers highlighting the responsiveness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more

Rated 5 out of 5 stars

Ellie was exceptional. I have invested in property for 30 years and her input has been one the best experiences in that time. She took a detailed brief. Understood the complications and pro oded clear... See more


Company details

  1. Mortgage broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

227 reviews

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No recent history of asking for reviews

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5.0

All reviews

(227)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Elysian

Elysian have done an incredible job with our mortgage. We have been in long chains and the process has dragged out but they have repeatedly found us the best deal. Cathy and Michelle have been amazing through a really stressful purchase! They always respond quickly, communicate really clearly and make the process as simple as it can be. I would highly recommend Elysian to anybody looking for help finding the right mortgage.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Elysian Finance have been brilliant…

Elysian Finance have been brilliant from start to finish. They have an excellent knowledge of the housing market and have always been happy to explain the process and answer our questions. As first time buyers they helped us at every step of the way and were very clear in managing expectations and securing us a good deal. In the end they have saved us a lot of money and taken a lot of pressure off of the process. I can't recommend them more highly. Not sure what we would have done without them.

31 December 2023
Unprompted review
Rated 5 out of 5 stars

Very professional, friendly, and helpful

I highly recommend Elysian Finance as a mortgage broker. They are very professional, friendly, and helpful, and they made the whole process of buying remortgaging very smooth and stress-free. They handled all the paperwork and communication with the lender, and they kept me updated throughout. They also saved me a lot of money by finding me a very competitive interest rate and a suitable mortgage product for my needs. I would definitely use them again in the future and recommend them to anyone looking for a mortgage broker.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience with…

We had a very positive experience with Elysian. Michrlle Barlow was excellent, she dealt with our enquiry and continued through with us to completion. Michelle always promptly responded to our queries and managed our case with professionalism and speed. We would highly recommend this company for brokering.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Elysian Finance - 5 Stars

Catherine and her team have been our brokers for our last few remortgages and moves. They're always very professional, quick to respond to enquiries and above all extremely knowledgable about different financial options available.

I'd highly recommend them for all your mortgage needs.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Right from the start Cathy and Michelle…

Right from the start Cathy and Michelle were helpful, respnsive and quick to answer any queries or questions. We secured a good mortgage though this unfortunately expired but they pulled out all the stops and we manage to secure the same mortgage even with recent rate rises. Would defintely recommend to anyone looking.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Elysian Finance

Highly recommend Elysian Finance! They have been nothing but outstanding with assisting me with my Mortgage! Cathy & Michelle have assisted me step by step and answered swiftly and promptly to all comms. As I am someone who isn’t very savvy in this field, they break it down in simple terms! Excellent service. 5* from me

17 October 2023
Unprompted review
Rated 5 out of 5 stars

I was really impressed by Elysian…

I was really impressed by Elysian Finance. Catherine and Michelle were extremely helpful in terms of presenting options (more than other brokers), preparing the application and managing the processing stage. I was happily surprised by how quick the whole process was. Many thanks to the team.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Oliver at Elysian was great and helpful throughout the process and went above and beyond to get our application in before the rates changed.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish.

Outstanding service from start to finish. My case was somewhat complex due to changing jobs part way through the mortgage application and Oliver handled this with ease, leaving me reassured throughout. His recommendations for conveyancers and related insurance providers were also extremely helpful.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Very good service

Dan was super helpful and patient with our lengthy house search - always responsive, happy to help and very pragmatic. Would recommend highly.

30 August 2023
Unprompted review
Rated 5 out of 5 stars

Great Mortgage advisors!

Joanne Pope has been my mortgage advisor for a few years now and I always feel like I'm in safe hands. She goes above and beyond to get the best deal and I trust her completely. The whole team at Elysian Finance are always friendly, helpful and quick to get things done. I'm sure I'll be a lifelong customer!

31 August 2023
Unprompted review

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