Elysian Finance Ltd Reviews 

227
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, knowledge, and dedication, making complex processes feel manageable and stress-free. The service provided is frequently highlighted as excellent, with many people appreciating the personalized approach and the team's ability to secure favorable outcomes. Reviewers are particularly impressed with the quick response times and the clear, consistent communication, ensuring they are well-informed throughout their journey. Many customers have returned for repeat services, underscoring their trust and satisfaction with the company's reliable and efficient assistance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting its professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism,... See more

Response time

Users describe positive interactions with response times, highlighting the professionalism, expertise, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support from Phoebe. She helped us secure a mortgage at a very competitive rate (based on my search - it would not be possible to secure a better deal than that!). In addition, Phoebe ha... See more

Company replied

Rated 5 out of 5 stars

Catherine was open, honest, prompt and above all, TRUSTWORTHY from start to finish. We had a lot of stop / starts on our path to eventually buying our home and Elysian were never pushy or frustrated -... See more

Rated 5 out of 5 stars

Ellie was exceptional. I have invested in property for 30 years and her input has been one the best experiences in that time. She took a detailed brief. Understood the complications and pro oded clear... See more

Rated 5 out of 5 stars

Catherine and Michelle were fantastic in guiding us through the process of getting a mortgage offer for the first time. They answered all of our questions, were always available for us, and helped us... See more


Company details

  1. Mortgage broker

Written by the company

We specialise in providing you with quality, professional mortgage and protection advice that you can trust. Whether it be a mortgage, growing your property portfolio or protecting your home, your loved ones or your lifestyle, we aim to find the best solution for you tailored to your needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

227 reviews

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No recent history of asking for reviews

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5.0

All reviews

(227)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joanne is the best!

Joanne is the best!! i would highly recommend to EVERYONE.
She has been an absolute superstar. From my initial enquiry she has guided me through process and made it completely stress free. Her advise has always been clear and concise. The communication has been fantastic by Joanne and Lisa! My mortgage offer came through in under a week! Lisa, Jo thank you for everything - i look forward to working with you both again on the re- mortgage!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

I always feel like I’m in a safe pair of hands with Elysian. I get expert advice and any ask is turned around swiftly and expertly. Would definitely recommend! Thank you again team.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Really wonderful service!

Really wonderful service! Cathy and Michelle guided me through the mortgage application process, answering all my questions clearly and promptly, following up regularly and did it all with a warm personal touch. I would heartily recommend!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Cathy and…

Brilliant service from Cathy and Michelle - As someone who had no idea how the process worked, they were superb in ‘holding my hand’ through the process. Very quick turnaround too!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We are very happy with the service we received from Elysian Finance to secure our recent mortgage offer.
Oliver and Lisa were brilliant; all of our queries were answered quickly and clearly, and we felt fully informed at every stage of the process. It all took much less time than we had anticipated and Oliver's advice was invaluable.
We have a mortgage offer we are pleased with, and we will most certainly return to Elysian when our fixed term is ending as well as for any other financial advice or services we may need.
We would not hesitate in recommending Elysian Finance.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Phoebe & Lisa

Thank you Phoebe & Lisa. So helpful throughout this process to get two mortgage offers over the line. We've really appreciated the regular communication. Jonan and Srishti.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Cathy and Michelle were very helpful to me and my partner (first time buyers). They made sure we understood every step in the process, nothing was ever too much for them to help or answer. We would highly recommend Elysian to anyone out there!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Oliver and Lisa have been super responsive, professional, patient and most importantly very effective!

They have helped us secure a great deal given our circumstances. Would not have any hesitation in recommending them.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Joanne and Lisa helped me with my remortgage. They were extremely helpful and always responded promptly. I will definitely return to them for my next remortgage.

9 September 2024
Rated 5 out of 5 stars

Don't look beyond Elysian

I have used Elysian for a number of mortgages / re-mortgages over the years. Cathy and Michelle make the whole thing effortless and have the best deals and take away all the hard work.

I would thoroughly recommend them.

28 January 2025
Unprompted review

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