Ema and Boo logo
Visit website

Ema and Boo Reviews 

219
•
TrustScore 4.5 out of 5

4.6

Gift basket shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their gorgeous appearance, high quality, and thoughtful curation, making them ideal gifts. The beautiful presentation, including meticulous wrapping and attention to detail, is frequently highlighted, making the gifts feel incredibly special. Reviewers commend the excellent service and prompt delivery, often noting the straightforward ordering process and reliability, even when ordering from abroad. Many appreciate the wide variety of gifts available, ensuring a suitable choice. However, some people mentioned occasional issues with delivery, such as parcels not being received or arriving later than expected.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality and presentation of items,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and prompt... See more

Quality

Customers consistently note positive experiences with quality, often highlighting that they pay for the high... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction and appreciation for... See more

Order

People report positive experiences with their orders, often praising the quick delivery times, even for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more

Rated 5 out of 5 stars

Wow! I can’t recommend this company enough! I bought a neutral gifting bundle (with the highland cow toy) for my friend and it did not disappoint. The order arrived via special delivery so withi... See more

Company details

  1. #12 of 17 best companies in Gift basket shop
  2. #44 of 93 best companies in Baby shop

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(219)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great

I ordered few times from Emma and Boo and was satisfied every time. It’s fast delivery, great packaging and super cute baby items. My friends were extremely happy with their gift. I’ll definitely shop here again.

12 November 2021
Rated 5 out of 5 stars

Brilliant company!

Lovely choice of items and very quickly delivered. Also very good value for money! Would certainly use again and recommend.

11 November 2021
Rated 5 out of 5 stars

Fantastic Gift

I ordered a beautiful gift basket for my best friend and her new baby. She absolutely loved the gift and said that all of the materials were very gorgeous, cozy and soft. Thank you!

7 November 2021
Rated 5 out of 5 stars

Too beautiful to want to open

Bought a gift box for a friend and the message back was the parcel was too beautiful to want to open it up. They were thrilled with the present and I was thrilled with the customer experience.

2 November 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look