Ema and Boo Reviews 

218
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and thoughtful products, often highlighting the high quality and presentation of the hampers and gifts. Many people appreciate the excellent service and the ease of ordering, especially when sending gifts from abroad. The delivery service is frequently noted for its promptness and reliability, ensuring items arrive on time. However, some customers also noted occasional issues with delivery, including parcels not being received, tracking links not working for international orders, or deliveries arriving later than initially expected.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the variety, quality, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with items... See more

Quality

People report positive experiences with quality, consistently praising the high standard of products and... See more

Service

Consumers find service to be positive, with many reviewers expressing appreciation for the good and brilliant... See more

Order

Customers consistently note positive experiences with order, with many expressing their intent to order again... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful. If you’re looking for a gift for an... See more

Rated 5 out of 5 stars

Dealing with your company from abroad I found it very straight forward purchasing and the parcel was delivered very promptly. The hamper was great quality and everything I wanted in a gift.

Rated 5 out of 5 stars

My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for... See more

Rated 5 out of 5 stars

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... See more


Company details

  1. #12 of 17 best companies in Gift basket shop
  2. #43 of 93 best companies in Baby shop

Written by the company

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(218)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with product

Purchased for my nephew and wife, for their new baby and had this delivered direct so not physically seen by me. But, having seen the photos and how happy they were with it, I can only say...thank you and highly recommended.

23 October 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service, with quick delivery and really helpful staff! I forgot change the delivery address to my new home, I emailed and Leyla very kindly confirmed they had received my email and this had been altered. Will definitely be back once my new niece or nephew arrives!

19 October 2021
Rated 3 out of 5 stars

Lovely present

Lovely present, I brought two new baby postal gifts. Prompt service my only complaint is one of them didn’t put any details in the card despite me requesting, so one of friends didn’t know who it was from. I thought it may be my mistake but I did exactly the same for the first gift so think it was a company error

17 October 2021
Rated 5 out of 5 stars

Absolutely beautiful gift hamper for a…

Absolutely beautiful gift hamper for a new born girl, very high quality items and reasonably priced, the item arrived beautifully gift wrapped. Free delivery and the item was received within 2 days of placing my order. I highly recommend Ema and boo to anyone, will definitely be using them again.

5 September 2021
Rated 5 out of 5 stars

Gift Box

The gift box we received was perfect! Was delivered very promptly and arrived in beautiful packaging. Will definitely be recommending and using in the future.

21 August 2021

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