Emilia Melbourne Reviews 

201
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, most reviewers were let down by their experience overall. Many customers found products to be of very poor quality, made from cheap materials, and looking nothing like the items advertised. People frequently received wrong products or incorrect sizes, and faced considerable difficulty initiating returns or obtaining refunds, often being asked for photo evidence. The return policy was often misleading, as "free returns" were not honored, requiring customers to cover expensive international shipping and customs costs. Instead of full refunds, many were offered partial refunds or store credit, with requests frequently ignored or delayed until return windows expired.

What people talk about most

Product

People report negative experiences with product quality, often finding items to be of poor quality, flimsy... See more

Quality

Customers had negative experiences with product quality, consistently reporting items made from flimsy,... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting extreme difficulty in obtaining a... See more

Return policy

Consumers express significant dissatisfaction with the return policy, often encountering difficulties and... See more

Order

Reviewers highlight significant dissatisfaction with their orders, often regretting not checking reviews... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I wish I had looked this brand up on here before I placed this order. The suit I ordered is so poor quality and fits terribly, and similar to others I am being asked to provide photo evidence of sizin... See more

Rated 1 out of 5 stars

Wrong product, flimsy material, wrong colour. AI customer service ensures your concerns are not dealt with, but handled with loop messaging. No resolution. Wasted my money. Will be sure to check revie... See more

Rated 1 out of 5 stars

Scam, ordered a dress apart from being really poor quality and took ages to ship from China, the dress was tiny and far to small. Im currently going through a merry-go-round of emails to get an exchan... See more

Rated 1 out of 5 stars

The one star is for the ongoing communication which has been very good but my dress arrived this morning & what a shock!! It’s huge & green & baggy cheap jersey & nothing like the navy blue fitted dre... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

201 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(201)

201 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM!

SCAM!! I ordered a top, when it arrived nothing like the picture, I paid £41 for it and I would say not even worth £5, looked very cheap. I emailed them to ask for a refund form ,got an email back saying I could keep it and they offered me 15% discount on my next order which I refused, they then offered me 25% discount on my next purchase. I told them I just wanted refund. After the 3rd email I finally got a refund form but was told I had to pay for postage to China which was between £15 - £20 and it could take about 30 days to get back to them and another 30 days to get my refund so they suggested it would be better for me if I accepted 45% discount from my next purchase and keep my top. They make it impossible to do a return. I just wish I had read all the reviews before I ordered from them.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM

Absolute SCAM - do not buy from here - cheap Shein clothes advertised at exorbitant prices - you won't get a refund on anything!

5 May 2026
Unprompted review
Rated 1 out of 5 stars

This is a fraudulent business

This is a fraudulent business! Total SCAM!! I ordered a dress that looked nothing like the advertisement and was of the poorest quality and the size was too small. I requested a return form three times and was told that they would just send me a bigger size. That is not what I wanted. Due to the poor quality for the price point I paid Iwanted a full refund and was never sent a form. The dresses are straight out of a sweatshop, and I paid $223.00. Not worth twenty dollars.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

Scam. Scam. Scam. Scam. Scam. DO NOT ORDER from these guys. You will never get your order and when you ask where it is (5 times) you get the 'we are not responsible for it when it is with the courier' etc.. and the tracking details on your order never work and they are a fraudulent business.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

PURE SCAM

If you ever want to see what you purchased, don’t order from here. Illegally and falsely advertised as Melbourne based in Australia. Actually based in China. Reported to the ACCC for false advertising and illegal trading

12 April 2026
Unprompted review
Rated 1 out of 5 stars

I AM VERY DISAPPOINTED WITH THIS…

I AM VERY DISAPPOINTED WITH THIS WEBSITE I ORDERED THE COAT BUT THE COAT DID NOT MATCH WITH THE PHOTO IN THEIR ADVERTISED! The quality of the coat was like it’s from sheins 🤬 I ask for refund but they said they apologised and offer for a fucken %15 discount!

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Scamer

Scamer! Do NOT Use this company! AI photoshop pictures of the product, very poor quality! Advertised as Melbourne retailer. Products from Hong Kong and you have to send products back overseas at your own costs , which seller quoted $64 to send back! If I could put zero stars I would.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality. Misleading photos

Disappointed with this purchase. The jacket looks significantly different from the product photos. The quality feels cheap for the price point, and the fit and style are nothing like what was advertised. Returning it has also been a frustrating experience, with discount vouchers and store credit offered instead of a straightforward refund. Would not shop here again.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Wish I never bothered to buy from this…

Wish I never bothered to buy from this site, they pretend they are located in Melbourne and it all comes from China.
The quality is terrible and they dont reply to your emails asking to obtain a returns form.
Please block this website so that no more people are sucked in to buying from them.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Do not buy from them. The quality of the item I bought it’s nothing like what was represented. they will not provide a return address. There’s been a terrible back-and-forth with emails offering 10% 20% etc etc. They represent themselves as an Australian company but they’re not. They’re not even worth one star.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!! They're scammers! The $90 dress took a month to receive, and when it finally arrived it was horrible and looked nothing like the pic. The fabric was incredibly cheap, it was like the fabric cheap Halloween costumes are made from. The website said it would be delivered by FedEx express which was a complete lie. It was sent from China by some delivery company I've never heard of, and when it finally arrived in the USA it was then delivered by regular USPS. When I emailed the company (the email they provided) to request a return form, I discovered that email is no longer valid. So I guess I just wasted that $90.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience


Very disappointing experience. The quality of the item is extremely poor and nothing like what I expected from the product photos. The material feels cheap, and the item has a strong chemical smell, which made me uncomfortable using or wearing it.

The return/refund process has also been very frustrating. I requested a return, but the seller has not provided clear instructions or a proper step-by-step process, while still referring to a strict 30-day return window.

I also have concerns that the product images used on the website may not accurately represent the actual items being sold. Based on what I received, the photos appear misleading compared with the quality of the real product.
I would not recommend purchasing from this store. Buyers should be very cautious and check the return policy carefully before ordering.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a knitted top about $70 that…

Ordered a knitted top about $70 that looked great in the photo but it arrived today and it was cheap polyester and not like the image I ordered from. Worth about $12.00 in my opinion and I'm extremely disappointed. Wish I checked this out before ordering. Since ordering I've had offers to act fast and buy more discounted garments. I didn't and I won't buy anything of them again. Delivery took a couple of weeks where offers kept appearing in my email. I feel ripped off.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality

Terrible quality. Took forever to arrive and when it did it was nothing like the image. I should have read these reviews before I wasted my money.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Emilia Rose. The product I received was extremely poor quality: thin, see-through polyester that did not match the images or description online. The colour was also noticeably different from what was advertised.

The brand presents itself as an Australian boutique, however this does not align with the product quality, shipping process, or overall experience. It strongly appears that the item was sourced from a low-cost overseas supplier and shipped via a third-party fulfilment service, which was not made clear at the time of purchase.

For the price charged (over $100), this is completely unacceptable. The product does not meet reasonable expectations of quality or accuracy of description.

Based on my experience, I would strongly caution others before purchasing.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam DO NOT BUY

Absolute scam. Dress was nothing like the picture online (wasn’t even trying to be - the online version was floor length and rust orange. The version I received was mid calf and coral colour) and return shipping fees means it’s not feasible to send it back. DO NOT BUY FROM THIS WEBSITE

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and shoddy

Purchase was easy. Shipping was delayed. I purchased a blazer. Sizing was accurate. But the product is cheap and badly made. The material is thin and shiny with interfacing clearly visible even when wearing. No lining or any attempt to present hide stitching. The sleeves are not matching, one seam is wider and bunches at the shoulder. A stain on a sleeve. Looks like a $2 item of clothing. All I can say is .... buyer beware!

5 May 2026
Unprompted review
Rated 1 out of 5 stars

It's a con

It's a con. Not a boutique in Melbourne Australia with 2-6 day delivery. You order then realise its being sent from China and it takes weeks to get to you. Item won't be how it was pictured or advertised. It however will be a nasty badly made version.. mine stated embroidered details on dress but what I got is a bad printed ugly version. Amazingly.. it's even worse than temu. At least temu is cheap!

4 May 2026
Unprompted review

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