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Eminza Reviews 

3,219
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

The service was quick, no complains. The umbrella I bought (Sonnenschirm) is practical to open and close, but somehow the quality does not look so fantastic. In the picture, I thought the fabric would... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 x 30m warm white outdoor light for Christmas deco which is actually white but matched also, and 2 deliveries with 3 extra warm white, which mega beautiful and bright. Delivery arrived f... See more

Company replied

Rated 5 out of 5 stars

We ordered a Glorious tree 2m10cm and it fit perfectly into our home. The quality seems great so far and it looks very realistic. The delivery was also very fast, i believe it arrives in two days. I c... See more

Company replied

Rated 2 out of 5 stars

The quality of the muslin sheet was disappointing and had little fussiness all over it. I returned the item, and according to the tracking, they received it on the 22.6. However, they still hadn’t pro... See more

Company replied

Company details

  1. E-commerce service
  2. Children's Furniture Shop
  3. Christmas Shop
  4. Homewares Shop
  5. Linen Shop
  6. Outdoor furniture shop

About Eminza

Written by the company

Fondé en 2011, Eminza est une boutique en ligne dédiée à la décoration intérieure et extérieure. Pensé pour rendre l’esthétique, la durabilité et le confort accessibles à tous, Eminza propose une sélection de produits inspirants et régulièrement renouvelés, du linge de lit chaleureux au mobilier outdoor design, sans oublier les meubles et la décoration de Noël.

Alliant les dernières tendances à des prix justes, Eminza s’engage à accompagner ses clients dans la création d'un intérieur qui leur ressemble, chaleureux et unique. Grâce à sa logistique performante, son service client bienveillant et son attention portée à l'éco-responsabilité de ses collections, Eminza transforme chaque maison en un véritable foyer, avec toujours la même idée en tête : rendre la vie plus belle à ses clients.

Les avantages Eminza

Les équipes d'Eminza travaillent ensemble pour répondre au mieux à vos besoins.

Les équipes d'Eminza travaillent ensemble pour répondre au mieux à vos besoins.

Service Client à votre écoute

Retour Gratuit

Expédition le jour même

Paiement sécurisé


Contact info

  • 3 rue des Bouvières, 74940, Annecy-le-vieux, France

  • eminza.ch
Promotion box for Eminza

Vos coups de cœur déco à prix doux

Profitez d'une sélection déco tendance en ligne au meilleur prix.

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.4

All reviews

(3,219)

1,206 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality at good prices!

Good quality at good prices!

28 April 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the value and standard of our products. Should you have any inquiries, please do not hesitate to contact us. We wish you a wonderful day.

The Eminza Team

Rated 3 out of 5 stars

The package took long to arrive and I…

The package took long to arrive and I was not informed that there was a delay.

24 April 2026
Eminza logo

Reply from Eminza

Hello Victoria,

We are sorry for the delay in delivery. Upon review, we found that some items were available for pre-order, as noted on the product pages and prior to purchase.
We hope, however, that you are pleased with the items.

We remain at your disposal if necessary.

The Eminza team

Rated 5 out of 5 stars

Excellent everything

Excellent everything

22 April 2026
Eminza logo

Reply from Eminza

Bonjour ,

Nous vous remercions pour votre retour très positif. Nous sommes ravis que tout ait été à la hauteur de vos attentes. Nous restons à votre entière disposition pour toute question.

L'équipe Eminza

Rated 5 out of 5 stars

Easy to command and product is similar…

Easy to command and product is similar to the picture on the website.
Delivery was faster than expected.

23 April 2026
Eminza logo

Reply from Eminza

Bonjour ,
Nous vous remercions pour votre retour positif et sommes ravis que votre expérience ait été satisfaisante. Nous restons à votre entière disposition pour toute question.

L'équipe Eminza

Rated 5 out of 5 stars

quick delivery and quick post sale…

quick delivery and quick post sale support

4 April 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding our prompt service and assistance. We remain at your full disposal for any further inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

All was easy and fluid.

All was easy and fluid.
The product is great and good quality.
It was delivered on time.

3 April 2026
Eminza logo

Reply from Eminza

Hello,

We are delighted to hear that your experience was smooth and that the item met your expectations. Your satisfaction is our priority. We remain at your full disposal for any inquiries.

Best regards,
The Eminza Team

Rated 5 out of 5 stars

Excellent en tout point

Excellent en tout point

28 March 2026
Eminza logo

Reply from Eminza

Bonjour ,

Nous vous remercions pour votre retour très positif. Votre satisfaction est notre priorité. N'hésitez pas à nous contacter pour toute demande. Nous vous souhaitons une excellente journée.

L'équipe Eminza

Rated 5 out of 5 stars

Tested and approved

I received my parcel quickly and I had no problem with the payment.

17 March 2026
Eminza logo

Reply from Eminza

Hello,

We are pleased to know that your order arrived promptly and the transaction process was smooth. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 4 out of 5 stars

Good follow-up and swift feedback to…

Good follow-up and swift feedback to care about.

17 March 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your recognition of our attentive service and prompt responses. Your satisfaction is important to us. Please do not hesitate to reach out for any further assistance. We wish you a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

very good looking and doing the h

very good looking and doing the h
job for the price!

18 March 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the appearance and functionality relative to the cost. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Great products at fair prices and with…

Great products at fair prices and with fast delivery

14 March 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding our offerings and prompt service. Your satisfaction is our priority. Please do not hesitate to contact us for any further assistance. We wish you a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Great quality and beautiful i recommend…

Great quality and beautiful i recommend with no issues

5 March 2026
Eminza logo

Reply from Eminza

Hello ,

We appreciate your positive feedback and are delighted to know you are satisfied with the product. Should you require any assistance, please do not hesitate to contact us. We wish you a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Very soft and nice trick to shorten them with the clips

Nice quality, soft touch and nice trick to shorten them with the clips

28 February 2026
Eminza logo

Reply from Eminza

Hello ,

We appreciate your positive feedback regarding the texture and innovative design. Your satisfaction encourages us to maintain high standards. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza team

Rated 3 out of 5 stars

Shelf + 4 baskets

The wood was chipped on one of the shelves, not a big piece but still annoying. Maybe send a better packaging as the package arrived without any cardboxing and padding, just the box and the protection inside the box was insufficient.

27 February 2026
Eminza logo

Reply from Eminza

Dear Customer,

Thank you for sharing your feedback. We apologize for the inconvenience. We have taken note of your comments and will use them to improve the packaging of our products. If you wish, you may contact our customer service team via email so we can offer you a suitable solution.

We remain at your disposal.

Best regards
The Eminza Team

Rated 5 out of 5 stars
Eminza logo

Reply from Eminza

Hello,

We are delighted to learn that your order and its contents met your expectations flawlessly. We remain at your full disposal for any inquiries.

Best regards,
The Eminza Team

Rated 5 out of 5 stars

Everything ok

Price and quality

11 February 2026
Eminza logo

Reply from Eminza

Hello ,

We appreciate your positive feedback regarding the value and standard of our products. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza team

Rated 1 out of 5 stars

Item never received

I never received the item.

I informed the customer care but, they don't know where is the item.

The only positive aspect is they refund me.

What does mean "is beyond our control"? Please don't sell online if you cannot ensure/control the products arrive to the customers

20 January 2026
Eminza logo

Reply from Eminza

Hello,

We are sincerely sorry for this inconvenience, which is beyond our control and does not reflect our service standards.

We hope to have the opportunity to satisfy you with a future order.

The Eminza Team

Rated 5 out of 5 stars

Beautiful curtains for a good price and…

Beautiful curtains for a good price and fast delivery

14 January 2026
Eminza logo

Reply from Eminza

Bonjour ,
Nous vous remercions pour votre retour positif concernant nos produits et services. Votre satisfaction est notre priorité. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza

Rated 3 out of 5 stars

Fine

The products appear to be of good quality, but the colours are a bit dull.

27 December 2025
Eminza logo

Reply from Eminza

Dear Customer,

Thank you for your feedback. We appreciate your comments regarding the quality and will take your remarks about the shades into consideration to improve our offerings. We remain at your disposal for any further inquiries.

Best regards,
The Eminza Team

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