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Eminza Reviews 

3,219
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

The service was quick, no complains. The umbrella I bought (Sonnenschirm) is practical to open and close, but somehow the quality does not look so fantastic. In the picture, I thought the fabric would... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 x 30m warm white outdoor light for Christmas deco which is actually white but matched also, and 2 deliveries with 3 extra warm white, which mega beautiful and bright. Delivery arrived f... See more

Company replied

Rated 5 out of 5 stars

We ordered a Glorious tree 2m10cm and it fit perfectly into our home. The quality seems great so far and it looks very realistic. The delivery was also very fast, i believe it arrives in two days. I c... See more

Company replied

Rated 2 out of 5 stars

The quality of the muslin sheet was disappointing and had little fussiness all over it. I returned the item, and according to the tracking, they received it on the 22.6. However, they still hadn’t pro... See more

Company replied

Company details

  1. E-commerce service
  2. Children's Furniture Shop
  3. Christmas Shop
  4. Homewares Shop
  5. Linen Shop
  6. Outdoor furniture shop

About Eminza

Written by the company

Fondé en 2011, Eminza est une boutique en ligne dédiée à la décoration intérieure et extérieure. Pensé pour rendre l’esthétique, la durabilité et le confort accessibles à tous, Eminza propose une sélection de produits inspirants et régulièrement renouvelés, du linge de lit chaleureux au mobilier outdoor design, sans oublier les meubles et la décoration de Noël.

Alliant les dernières tendances à des prix justes, Eminza s’engage à accompagner ses clients dans la création d'un intérieur qui leur ressemble, chaleureux et unique. Grâce à sa logistique performante, son service client bienveillant et son attention portée à l'éco-responsabilité de ses collections, Eminza transforme chaque maison en un véritable foyer, avec toujours la même idée en tête : rendre la vie plus belle à ses clients.

Les avantages Eminza

Les équipes d'Eminza travaillent ensemble pour répondre au mieux à vos besoins.

Les équipes d'Eminza travaillent ensemble pour répondre au mieux à vos besoins.

Service Client à votre écoute

Retour Gratuit

Expédition le jour même

Paiement sécurisé


Contact info

  • 3 rue des Bouvières, 74940, Annecy-le-vieux, France

  • eminza.ch
Promotion box for Eminza

Vos coups de cœur déco à prix doux

Profitez d'une sélection déco tendance en ligne au meilleur prix.

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.4

All reviews

(3,219)

1,206 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy quick and good quality product

Great quick service; value for money

9 January 2026
Eminza logo

Reply from Eminza

Hello ,

We appreciate your positive feedback regarding our prompt assistance and cost-effectiveness. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

The deliver was very fast

The deliver was very fast, I was informed regularly about the status of the order.
I love Lemax products and I can find on Eminza a good choice of them

7 January 2026
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the prompt shipment and updates. It is gratifying to know you enjoy our selection of Lemax items. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 3 out of 5 stars

Nice but one has already a default

Nice but one has already a default, defective seam but I will repair myself. Quality = Price, I will see later, if other defaults appear

1 January 2026
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Reply from Eminza

Dear Customer,

Thank you for your feedback. We’re sorry to hear that the item had a defective seam. We sincerely regret this inconvenience. Please don’t hesitate to contact our customer service team, who will be happy to assist you and find an appropriate solution.

Best regards,
Eminza Team

Rated 5 out of 5 stars

Everything is good

Everything is good

3 January 2026
Eminza logo

Reply from Eminza

Hello,

We are delighted to learn that your experience met your expectations. Please do not hesitate to reach out for any further assistance. We wish you a wonderful day.

The Eminza team

Rated 5 out of 5 stars

J'adore

J'adore, couleur pareille à la photo, qualité super.

1 January 2026
Eminza logo

Reply from Eminza

Bonjour ,
Nous vous remercions pour votre retour très positif. Nous sommes ravis que le produit ait répondu à vos attentes en termes de teinte et de finition. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza

Rated 2 out of 5 stars

The quality is terrible

The quality is terrible. We could see the different layers. It's full of defects on the wood, it's not even well sanded and should had a layer of brillant polish to protect and to make it shine a bit. For that quality I would rather buy it from China or here. Disappointed about my order but I'll just deal with it

31 December 2025
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Reply from Eminza

Dear Customer ,

We regret that the product did not meet your expectations regarding its finish and protection. Your feedback is important to us and will be shared with our quality control team to improve our offerings.

We remain at your disposal for any further assistance.

The Eminza team

Rated 5 out of 5 stars

The product arrived quickly

The product arrived quickly, and corresponds perfectly to the description.

10 December 2025
Eminza logo

Reply from Eminza

Hello,

We are pleased to hear that your order met your expectations and was delivered promptly. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Good quality and Very good quality…

Good quality and Very good quality produits!! and the delivery arrived earlier than expected. I am recommending it to my colleagues and we will continue to place orders. Thank you, Emminza.

13 December 2025
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the excellence of our items and prompt shipment. Your recommendation means a lot to us. We remain at your full disposal for any inquiries.

Best regards,
The Eminza Team

Rated 5 out of 5 stars

Fats delivery

I ordered 2 x 30m warm white outdoor light for Christmas deco which is actually white but matched also, and 2 deliveries with 3 extra warm white, which mega beautiful and bright.
Delivery arrived fast to Switzerland.
Thank you.

6 December 2025
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback and are delighted that the lighting met your expectations and arrived promptly. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 1 out of 5 stars

The transformer only worked for 3-4…

The transformer only worked for 3-4 days and then died.

10 December 2025
Eminza logo

Reply from Eminza

Dear Customer,

We regret the inconvenience caused by the malfunction of your device so quickly. Our customer service has sent you a replacement for the transformer.

Best regards,
The Eminza Team

Rated 4 out of 5 stars

Xmas village

The broken item was replaced

2 December 2025
Eminza logo

Reply from Eminza

Hello ,

We appreciate your message and are glad the issue was resolved promptly. Should you require any further assistance, please do not hesitate to contact us. We wish you a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Super

9 December 2025
Eminza logo

Reply from Eminza

Bonjour ,

Nous vous remercions pour cette excellente appréciation. Votre satisfaction est notre priorité. Nous restons à votre entière disposition pour toute question.

L'équipe Eminza

Rated 5 out of 5 stars

I am very happy about

I am very happy about my purchase!

6 December 2025
Eminza logo

Reply from Eminza

Hello,

We are delighted to learn of your satisfaction with your order. Please do not hesitate to contact us for any further assistance. We wish you a wonderful day.

The Eminza Team

Rated 5 out of 5 stars
Eminza logo

Reply from Eminza

Hello,

We are delighted to hear that you are pleased with your festive decorations. We remain at your full disposal for any inquiries.

Best regards,
The Eminza Team

Rated 5 out of 5 stars
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the quality and promptness of our service. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Quick delivery and beautiful lights

Quick delivery and beautiful lights. Thanks !

2 December 2025
Eminza logo

Reply from Eminza

Bonjour ,
Nous vous remercions pour votre retour positif concernant la rapidité d'expédition et la qualité de nos luminaires. Nous restons à votre entière disposition pour toute question.
L'équipe Eminza

Rated 5 out of 5 stars

Very professional!!

Very professional!!! Arrived in time and was a fabulous product.

28 November 2025
Eminza logo

Reply from Eminza

Hello,

We appreciate your kind words and are delighted that the item met your expectations and was delivered promptly. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Everything worked out perfecly

Everything worked out perfecly, quickly and the marchandise is beautiful

28 November 2025
Eminza logo

Reply from Eminza

Hello ,

We are delighted to learn that your experience was flawless and that the products met your expectations. We remain at your full disposal for any inquiries. Have a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

The christmas balls

The christmas balls were well wraped and are beautiful.

12 November 2025
Eminza logo

Reply from Eminza

Hello ,

We are delighted to hear that the festive ornaments arrived in perfect condition and met your expectations. We remain at your full disposal for any inquiries. Wishing you a wonderful day.

The Eminza Team

Rated 5 out of 5 stars

Nice quality…

Very happy with my order it looks exactly like the pictures and shipping very fast just ready for Christmas

25 November 2025
Eminza logo

Reply from Eminza

Hello,

We are delighted to hear that your purchase met your expectations and arrived promptly. We remain at your full disposal for any inquiries. We wish you a wonderful day.

The Eminza Team

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