Love the pieces I ordered came quickly One thing I must point out the last package arrived looked battered could have been opened but put together with tape I did take a photograph Charlie the cou... See more
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Review summary
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Stop using EVRI. Parcel has never arrived. Messaged your customer service three days ago and had no response. Pretty sure if it ever arrives, it will be broken as it rattles around an Evri warehouse �... See more
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Was very pleased with my dog bowl with her name on the front which arrived soon after order ( earlier than 2 weeks stated when ordering.) Bowl was well packaged and protected which was just as we... See more
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The package containing my three mugs arrived in good time. The contents were secure and had been well packaged. I was delighted with my purchases. I rarely buy anything on line as I have previously... See more
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Company details
- #9 of 11 best companies in Pottery manufacturer
- #12 of 17 best companies in Glassware Shop
- #154 of 234 best companies in Homewares Shop
- #94 of 138 best companies in Kitchen supply shop
- #5 of 7 best companies in Pottery shop
About Emma Bridgewater
Written by the company
Born in 1984, we remain true to our original spirit and inspiration: the necessity of getting the thought and design absolutely right. It starts as a deeply felt personal response to what we love in the world around us. We’ve expanded beyond pottery, fill your home with lots of lovely things
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Emma Bridgewater
Written by the company
- Get 10% Off when you sign up to our newsletter
- Keep up to date with our latest news, offers and events by signing up for our regular email newsletters.
- Free Shipping over £50
- Spend £50 and your delivery will be completely free!
- Collector's Club
- Join our Collector's Club for early access to sale, special offers and more.
Fast and Free Shipping
Free Delivery over £50 spend!
No shipping costs on a £50 spend, and we'll have your order at your door within the week. Getting your Emma Bridgewater home ware personalised? It'll be with you within 2 weeks.
Contact info
Berry hill Road , ST4 2NL , Stoke on Trent , United Kingdom
- 01782 210565
- customerservices@emmabridgewater.co.uk
- emmabridgewater.co.uk
4.5
Excellent
83k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 2 weeks
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Just everything is wonderful
Just everything - the wonderful tour and guide Neil - all the staff we met in the factory, shop and cafe plus the fantastic afternoon tea - a real treat
16 July 2026
Excellent delivery
Excellent delivery. One day after ordering.
Great packing.
Quality goods.
9 July 2026
Fast delivery and lovely new peace’s to…
Fast delivery and lovely new peace’s to add to my collection
2 July 2026
Amazing pottery and funky designs
Amazing pottery and funky designs
Love it
Am obsessed x
9 July 2026
Parcel lost
Parcel lost - Emma bridgewater wouldn’t send out replacement- now items out of stock - wrote email to complain and haven’t heard anything from them - poor customer service and not what I expected after buying from them for over 25 years
2 July 2026
Fantastic quality
I love all the patterns and they are always fantastic quality!
I love an Emma BBridgewater order.
The website is very easy to navigate and ordering is very easy to do, delivery options are fantastic too.
9 July 2026
Fabulous items
EB site is easy to navigate. Everything I have purchased so far have been excellent quality, even items marked as 'seconds'. Great packaging and quick delivery too.
9 July 2026
It arrived early
It arrived early. It was very well packaged and therefore no breakages. Goods were gorgeous (as always with Emma Bridgewater). They made our daughters day. Many thanks
2 July 2026
Disappointed with Quality
Disappointed with faulty plate having hair crack and Emma Bridgewater has not responded
2 July 2026
Ordering is easy and efficient
Ordering is easy and efficient. E.B. products make everyday life more cheerful.
9 July 2026
Great customer service
Great customer service. I love the sale prices on the beautiful pieces I’ve collected. Easy to order online and the shipping is efficient. Thank you.
30 June 2026
Fast delivery
Fast delivery, beautifully and safely packed. A query was dealt with promptly and satisfactorily. My only quibble is with the website and the many promotional emails I was sent, which showed unavailable items.
2 July 2026
I just love anything from Emma…
I just love anything from Emma Bridgewater - the apple crumble dish is the perfect size 😊
9 July 2026
Lovy,quality products,perfect for…
Lovy,quality products,perfect for birthday presents and a treat for my ever growing collection.
9 July 2026
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