Emma Lomax London Reviews 45

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Super pleased with my wash bag and the hair bands are gorgeous! A slight issue with delivery but Emma sorted it ... fantastic customer service!

Rated 5 out of 5 stars

Ordered product and it came within days which was very impressive and lovely quality product. Ordered a second item and there was a problem with the stock ... Emma Lomax couldn’t have been more apolo... See more

Company replied

Rated 5 out of 5 stars

Received my order, great service, and packaging. Ordered some birthday and Christmas gifts for my girlfriends, but love them so much may keep them all for myself !! Would definitely recommend buying s... See more

Company replied

Rated 1 out of 5 stars

I ordered a washbag which was of a very poor standard. Cheap plastic, badly stitched. It was intended as a present but I would have been too embarrassed to give it. I phoned to complain about it and t... See more

Company details

  1. Bags and luggage shop
  2. Bag shop
  3. Shop

Information provided by various external sources

Emma Lomax London designs cute makeup bags and fun wash bags for women. Canvas makeup bags, PVC toiletry travel bags, embroidered makeup bags.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Unfortunately continue to advertise…

Unfortunately continue to advertise products but don’t have any in stock

18 December 2019
Unprompted review
Emma Lomax London logo

Reply from Emma Lomax London

Hi Karen,

I just got your review. We do have stock of our make up bag and your order should have been delivered by today. Your order was a pre order, we allow people to make pre-orders because when you take off your most popular items when you have offers on, people get very upset.

Thank you for your review

Emma

Rated 5 out of 5 stars

Ordered product and it came within days…

Ordered product and it came within days which was very impressive and lovely quality product.
Ordered a second item and there was a problem with the stock ... Emma Lomax couldn’t have been more apologetic and offered an alternative in addition to an item for the inconvenience. A really lovely gesture of personal that never seems to happen anymore

14 December 2019
Unprompted review
Emma Lomax London logo

Reply from Emma Lomax London

Thank you for your reveiw, we really appreciate people taking the time to review our services, Emma

Rated 1 out of 5 stars

I have not received the package yet!

8 December 2019
Unprompted review
Emma Lomax London logo

Reply from Emma Lomax London

Hi Kate, you did order your product on a pre -order. I am sorry if this was not clear when you ordered your product. We will take this in to account and try and make the clearer.

Thank you

Emma

Rated 5 out of 5 stars

Good quality

Good quality. Amazing service 😊

6 December 2019
Unprompted review
Emma Lomax London logo

Reply from Emma Lomax London

Thank you for your reveiw, we really appreciate people taking the time to review our services, Emma

Rated 5 out of 5 stars

Great

Fantastic price, excellent delivery

5 December 2019
Unprompted review
Emma Lomax London logo

Reply from Emma Lomax London

Thank you for your reveiw, we really appreciate people taking the time to review our services, Emma

Rated 5 out of 5 stars

Received my purchases quickly

Received my purchases quickly, amazing products, good quality and so very different, just love them...... Thanks Emma xx

2 December 2019
Unprompted review
Emma Lomax London logo

Reply from Emma Lomax London

Thank you for your reveiw, we really appreciate people taking the time to review our services, Emma

Rated 5 out of 5 stars

Nice product quick delivery

Nice product quick delivery. Thank you

30 November 2019
Unprompted review
Emma Lomax London logo

Reply from Emma Lomax London

Thank you for your reveiw, we really appreciate people taking the time to review our services, Emma

Rated 4 out of 5 stars

Loved my lip make up bag and wash bag…

Loved my lip make up bag and wash bag they look beautiful, but I would have liked them to be just a bit bigger not going to get much in the make up bag

29 November 2019
Unprompted review
Emma Lomax London logo

Reply from Emma Lomax London

Thank you for your reveiw, we really appreciate people taking the time to review our services. We have taken what you have said into account and we are going to produce a middle size. We always take into account what people say so thank you, Emma

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