Emoov Reviews 3,066

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the excellent service and efficient process, often highlighting the significant cost savings compared to traditional estate agents. The website is frequently described as easy to use and straightforward, allowing for quick property listings and direct communication with potential buyers. Reviewers appreciate the control they have over their listings and the responsiveness of the staff, who are often noted for being helpful and knowledgeable. However, some people encountered issues with the website, particularly with photo uploads and the process for buyers to access property details, which they found cumbersome. A few other people also felt that the platform's design was not as effective as it should be, leading to frustration for potential buyers.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many describing it as fantastic, excellent, and... See more

Website

Users describe positive interactions with the website, finding it clear, pleasant, and easy to use for... See more

User experience

Consumers find the user experience to be positive, with many reviewers describing the process as easy,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting significant cost savings compared... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, patient, and informative.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What's not to like? Top rate service at a fraction of the price for a high street estate agent. Excellent portal where you are in control and can correspond with potential buyers directly. Wouldn't he... See more

Company replied

Rated 5 out of 5 stars

Very simple procedure. Jessica, ultra efficient, sent a valuation and I liaised with her for a couple of days, then my property went live on Rightmove - a Thursday. I had an offer two hours after t... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have used emoov to sell a property and would highly recommend,we will be on the move again soon and guess who we will be using.We have used both sales options ie the diy opt... See more

Rated 5 out of 5 stars

You pay a price, no hassle, advertising in your control (we paid extra for R-move), not pestered to give reviews etc. excellent value, only problem, need more people to know how much better 'cheaper'... See more

Company replied


Company details

  1. #32 of 52 best companies in Estate Agent
  2. #26 of 50 best companies in Property management company
  3. #16 of 28 best companies in Estate Agents

Written by the company

Emoov is a trusted name in the property market with decades of experience in online sales and lettings. As one of the UK’s leading online estate agents, we combine expertise with modern technology to make selling or letting your home simpler, faster, and more cost-effective. Our family-run business is built on a commitment to friendly, reliable customer service, giving vendors and landlords complete peace of mind when navigating the property market. Our easy-to-use online platform allows clients to take full control of their property listings. You can upload high-quality photographs, add detailed property descriptions, and update your listing at any time to attract the right buyers or tenants. Emoov’s service is designed to remove the stress and hassle from selling or renting, while still giving you the flexibility to manage your property in a way that suits your needs. We also provide a wide range of optional features to support every stage of the journey, from professional photography and floorplans to marketing extras that help your property stand out on leading property portals. Whether you’re a homeowner selling your property or a landlord letting a rental, Emoov offers everything you need to achieve the best results. Our dedicated team of property experts is always just a phone call or email away. With professional guidance, transparent communication, and proven experience, Emoov ensures you feel confident and supported throughout the entire process. Discover how Emoov’s innovative online estate agency can help you sell your home or let your property with ease today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy setup and sold in 8 weeks

I can't recommend Emoov enough! I was worried about the DIY aspect, but the platform made it so easy to list my home, and the staff were very helpful. I used my smartphone for the photos. Most importantly, the exposure was great—I had several viewings and found a buyer for the flat in about 8 weeks. A fantastic, stress-free service

12 January 2026
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Reply from Emoov

Thanks so much, Adam – what a fantastic review! We’re glad the platform exceeded your expectations and helped make the process straightforward and stress-free. It’s great to hear the exposure led to strong interest and a successful sale in such a good timeframe. Congratulations on the sale, and thanks again for recommending Emoov! 🎉

Rated 5 out of 5 stars

Very straightforward

Very straightforward, and easy communication with buyers. I wouldn't use a high street agent again

31 December 2025
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Reply from Emoov

Hi Caroline,
Thank you so much for your kind words! We're thrilled to hear you found the process straightforward and our communication easy. We always aim to make things simple and stress-free, so it’s great to know we hit the mark. We’d be delighted to assist you again in the future!
Regards
The Emoov Team

Rated 5 out of 5 stars

Sold to the first viewer

Sold to the first viewer, was easy and quick to list, good communication, what more can I say ….. recommended!

12 December 2025
Unprompted review
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Reply from Emoov

Hi Dusty,
Thank you for sharing your experience! We’re delighted to hear your property sold so quickly and that you found the listing process smooth. It’s wonderful to know our communication and support made a difference. We really appreciate your recommendation!
Regards
The Emoov Team

Rated 1 out of 5 stars

Their platform just doesn't work ...As…

Their platform just doesn't work ...As a buyer you cannot get onto their platform to ask questions or access messages. I have registered as a guest and requested a number of times for a one time password for access. The system says it has sent a onetime password to my email but this was never received. I have informed Emoov via info@emoov but have never received any communications from them - After my experience with this company, they maybe cheap from a seller's point but as a perspective buyer it is useless!!! but you get what you pay for.

21 December 2025
Unprompted review
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Reply from Emoov

Hi Gaynor, thank you for sharing your feedback. We are sincerely sorry for the frustration you experienced with the login process and for the delay in our response during the holiday period.

We've investigated the login issues you reported and have reached out to you directly via email to resolve this. Our records show that one-time passwords are sent successfully when the registered email address is entered correctly, and we'd like to help ensure you can access your account without any further problems.

It is great to see that you have previously been able to successfully use the platform to arrange viewings and progress your offer with the seller; we want to ensure that continues without further hitch.

We have offered to jump on a phone call with you to walk through the access issue and ensure your purchase moves forward smoothly. We look forward to speaking with you soon.

Kind regards,
Emoov

Rated 5 out of 5 stars

Sold within 2 days!

We sold our house within 2 days of listing it with Emoov. We had been with a leading estate agent for 4 months and hadn't got a single offer.

Everything was really easy to set up, direct communication with potential buyers, and you're then able to continue that direct messaging to manage ongoing conveyancing. Having direct contact really allowed us to stay more informed during the sale process.

We took our own pictures, wrote our own description and drew up a floor plan.

Emoov provided the sale memorandum, but otherwise didn't need to do anything. We would definitely do it again, especially after saving 4k in estate agency fees!

4 December 2025
Unprompted review
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Reply from Emoov

Hi Nick,
Thank you so much for sharing your experience and congratulations on such a quick sale! We’re delighted to hear how smoothly everything went and that the direct communication with buyers helped keep you informed throughout the process. Saving £4k in fees is a great bonus too! Thanks again for choosing Emoov, and we’d be happy to help you again in the future. 😊

Kind regards,
The Emoov Team

Rated 5 out of 5 stars

Worth it!

I had a 2 bed first time buyer property to sell, so did not see the value in a traditional high street agent when I knew I just needed to get the property on RightMove.

The Emoov process was so quick and easy, and the team very responsive when I had questions or when providing information (sales memorandum, questions sent via buyer etc.). They were easily reachable on the phone and their online portal for managing viewings/offers was simple to use. I did my own floor plan, photos and viewings but this was easy. I had accepted an offer within a week of going on the market.

I would highly recommend going with Emoov to save some unnecessary fees and get a good service!

8 September 2025
Unprompted review
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Reply from Emoov

Hi BG,
Thanks for the great review! We’re really pleased to hear that you found the process quick, easy, and good value—especially achieving an accepted offer within a week. It’s great to know the portal and our team support made things straightforward for you. We really appreciate the recommendation and wish you all the best with your move.

Kind regards,
The Emoov Team

Rated 5 out of 5 stars

The team are great in coming back to…

The team are great in coming back to you with any queries - good service and easy to follow process.

6 December 2025
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Reply from Emoov

Hi Sally,
Thank you for your lovely feedback. We’re glad you found the process easy to follow and that the team were responsive to your queries. Providing clear, straightforward service is exactly what we aim for. Thanks again for choosing Emoov!

Kind regards,
The Emoov Team

Rated 5 out of 5 stars

Smooth and easy way to sell your property

Smooth and easy. No need to call and then wait for estate agents to make calls and then call you back. Available 24/7. Efficient and a pleasure to deal.

27 November 2025
Unprompted review
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Reply from Emoov

Hi Emma,

Thank you so much for your lovely review! We’re really pleased to hear you found the process smooth and easy, without all the back-and-forth usually involved with traditional estate agents.

Being available 24/7 and keeping things efficient is exactly what we aim for, so it’s great to know this made a difference for you. It’s been a pleasure to help you with your sale.

Wishing you all the best for the future,
The Team

Rated 5 out of 5 stars

Great experience

Great experience, the right amount of support and freedom. Highly recommend!

27 November 2025
Unprompted review
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Reply from Emoov

Hi Earl,

Thank you for taking the time to leave such a positive review. We’re delighted to hear you had a great experience and felt you had just the right balance of support and freedom throughout the process.

Your recommendation means a lot to us and we’re really glad we could make things straightforward for you.

All the best,
The Team

Rated 5 out of 5 stars

Emoov did everything I wanted from them…

Emoov did everything I wanted from them and nothing that I didn't want! Amazing value for money, if you want to do your own viewings and "sales progression". I sold the flat 6 days after it went on the market, for the asking price. Personally I find it a big advantage to be in direct contact with buyers throughout the process. And my buyers really appreciated it too.

18 November 2025
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Reply from Emoov

Hi Robin,
Thank you so much for the fantastic review! We’re delighted to hear that Emoov gave you exactly the level of control and support you were looking for. Selling your flat in just 6 days at the full asking price is an amazing result — congratulations!

It’s great to know that being in direct contact with your buyers made the whole process smoother for everyone involved. That’s exactly the kind of flexibility we aim to offer.

Thanks again for choosing Emoov and for sharing your experience!
— The Emoov Team

Rated 5 out of 5 stars

Clear & easy to load & list

Clear & easy to load & list. Managing the viewings yourself is straightforward. If we ever need to would definitely use this service again.

13 July 2025
Unprompted review
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Reply from Emoov

Hi Claire,
Thank you for taking the time to leave a review! We’re really pleased to hear you found the platform clear, easy to use, and simple to manage your own viewings.

We’d be delighted to support you again in the future should you need us.
Thanks for choosing Emoov!
— The Emoov Team

Rated 5 out of 5 stars

Surpassed all my expectations

My property was on the market with a good quality high street agent for 2 years & the price brought down several times.

I put my property on with emoov for a higher asking price (when prices had come down) & in a less favourable market.

The response from doing my own write up, instructing my own professional (lifestyle) photographer, deciding which photos etc, has led to a completely different response & a sale in less than 3 months.

1. Increase in viewings by 2 - 4 fold. 2. Many more suitable viewers. 3. 3 keen parties & 2 offers in an ⅛ of the time than with the high street agent!

I was impressed from the start by the support & advice from Emoov & am recommending everyone uses them. They are family run, genuinely passionate & it shows.

My only complaint (which they say they are working on) is a number of glitches in the messaging app which interested parties & vendors use to communicate.

1 November 2025
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Reply from Emoov

Hi Sarah,

We’re absolutely delighted to read your wonderful feedback — and thrilled that you sold so quickly after switching to Emoov! It’s great to hear that your own creativity and attention to detail, combined with our platform and support, helped you achieve such fantastic results.

Thank you for recognising our passion and for recommending us to others — it truly means the world to our family-run team. We also appreciate your comments about the messaging app; we’re actively improving it to make communication even smoother.

Congratulations again on your sale!
— The Emoov Team

Rated 5 out of 5 stars

Forget high street agents...use Emoov!

Emoov did exactly what was needed to get a buyer for our flat. The first viewer bought it only 6 days after it went live. Someone was always available to help at Emoov and the price we paid was SO competitive, literally saving us thousands of pounds. We loved having so much control over communications

6 June 2025
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Reply from Emoov

Hi Lorraine,

Thank you so much for your lovely review! We’re delighted that your flat sold so quickly and that you enjoyed the control and transparency of using Emoov. Saving thousands while keeping things simple is exactly what we aim for.

We really appreciate you sharing your experience and trusting us with your sale. Congratulations on a brilliant result!
— The Emoov Team

Rated 5 out of 5 stars

So far experience has been very…

So far experience has been very efficient and good, only at memorandum of sale stage.
The app/web site could be better though.

28 October 2025
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Reply from Emoov

Hi Mike,

Thank you for taking the time to share your experience! We’re so pleased to hear that things have been efficient and smooth so far. Best of luck with the final stages of your sale — we’ll continue to support you through to completion.

We also appreciate your feedback about the app and website; we’re actively working on improvements to make them even more user-friendly.

Thanks again for choosing Emoov!
— The Emoov Team

Rated 5 out of 5 stars

INCREDIBLE RESULT

Very simple procedure. Jessica, ultra efficient, sent a valuation and I liaised with her for a couple of days, then my property went live on Rightmove - a Thursday. I had an offer two hours after the first viewing on Saturday, which I accepted. That’s the beauty of online selling - open 24/7.

I really recommend Emoov who I found on The Homeowners’ Alliance website, top of its recommended list. I saved thousands of pounds.

25 October 2025
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Reply from Emoov

Hi there,

What an incredible outcome — congratulations on your speedy sale! We’re thrilled Jessica and the team were able to make the process so smooth and efficient for you.

It’s wonderful to hear that you found us through The Homeowners’ Alliance and that we helped you save thousands in the process. Thank you for your glowing recommendation and for trusting Emoov with your sale.

All the best in your next chapter!
— The Emoov Team

Rated 5 out of 5 stars

Excellent

Recently sold our house with Emoov and we've been delighted with the service provided. We chose the pay later deal which was right for us as there was always a chance our house wouldn't sell. Rightmove was £25 per month extra after the first free month (although I think that this has unfortunately increased to £50).
The website was clear and pleasant to use. We took our own photos and wrote our own listing and it was all very easy to upload. We used a 3rd party app to draw a floor plan and uploaded it as a photo.
Once everything was uploaded, advert approval and posting online happened very quickly indeed.
AML checks are included- en expensive and obligatory extra with some online agents.
We found the staff friendly, responsive and supportive- no complaints from us at all.
We have used the purple online agent in the past and Emoov have been leagues better in every respect- let's hope they keep it up.
The best bit is we've saved around £2500 over using a local agent.

21 October 2025
Unprompted review
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Reply from Emoov

Hi Patrick,
Thank you so much for the fantastic review! We’re delighted to hear you found the whole process smooth and straightforward, and that the pay-later option worked well for you. It’s brilliant that you saved so much compared to a high street agent — that’s exactly what we aim for! We really appreciate your kind words about our team and platform, and we’ll make sure to keep up the good work.
All the best in your new home,

Rated 5 out of 5 stars

Easy app and messages

Easy app and messages

10 October 2025
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Reply from Emoov

Hi Sharon,
Thank you for taking the time to leave your feedback! We’re so glad you found the app and messaging system easy to use — we’ve worked hard to make everything as simple and stress-free as possible.
Thanks again for choosing Emoov!

Rated 5 out of 5 stars

So easy to setup and use.

So easy to setup and use.
Really nice website and communication was great.

6 October 2025
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Reply from Emoov

Hi Mr Reynolds,
We really appreciate your review! It’s wonderful to hear that you found the setup process simple and that communication was great. We’re thrilled the experience met your expectations — thank you for choosing Emoov.
Best wishes,

Rated 4 out of 5 stars

Great service

Great service with very clear instruction. The only problem I had was the chat system was a little unreliable at times. Otherwise great online estate agent - will use again in the future.

9 October 2025
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Reply from Emoov

Hi Charlotte,
Thanks so much for your lovely review! We’re pleased you found the service clear and helpful. Sorry to hear the chat system was a little unreliable — we’re working on improving that. We’re so happy to know you’d use us again in the future!
Warm regards,

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