I have been searching for a way to purchase gifts for family in Australia from the US, where I live. I was delighted to find you. I chose a 4 star review since my father has not received his champa... See more
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Australia's home of champagne, Emperor Champagne has 250+ cuvées - for all tastes and budgets. Find the perfect champagne for your next gift, occasion or just to enjoy at EmperorChampagne.com.au. Free standard shipping over $200. Mainstream brands to growers. Ideal for gifting as luxury packaging comes as standard.
Contact info
Unit 6, 18 George Street, 3191, Sandringham, Australia
- 1800 242 672
- Support@emperorchampagne.com.au
- emperorchampagne.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
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Exceptional Service
There was a small hiccup with my order and the wonderful team sorted it for me very quickly. Exceptional service and I was very happy with the whole process. My client also LOVED their champagne gift.
Great Service
Service and ability to accomodate our request on short notice was extremely refreshing
This company goes above and beyond…
This company goes above and beyond every time! Nothing is too much trouble. Would never go anywhere else for those special moment celebratory wines.
Chilling in my Fridge
So quick Beautifully packaged and chilling in my fridge within 4 days of ordering
Awesome service and very happy…
Awesome service and very happy recipient. Thank you so much. Linda
Incorrect order sent
Incorrect order sent.
Poor follow up.
Issue eventually resolved.
Awaiting delivery of remaining order.
Terribly run and no communication…
Terribly run and no communication skills. Beware.
Gift Service Failed to Include Sender Details and Card
I sent a gift and the card did not go with the delivery. Thankfully the person tried to determine who sent the gift. Unacceptable service for gifts.
I ordered online
I ordered online , received a confirmation email straight away. I was informed all through the process until my order was delivered When it had left when it would arrive , very efficient . Also quick delivery .
I was helped by Leizel to make my…
I was helped by Leizel to make my selections and the order was ready within the hour. Very impressive
Excellent range and great service
A very wide range of champagne for every occasion . Once I’d made my selection the customer service was amazing with regard to delivery.
The best of the best champagne…
The best of the best champagne retailers in Australia. Easy ordering, fast delivery, great prices over the widest choice. Accurate reviews and precise analyses of a huge variety of Champagnes from high end tables to the favourites the French have with their celebration Oysters. This is my fourth order and I'm considering membership.
Delivered on time but gift message…
Delivered on time but gift message wasn’t included.
I had a terrific experience with…
I had a terrific experience with Emperor Champagne. They went above & beyond to facilitate delivery of my order. And also gift wrapped which was much appreciated. I will be ordering through Emperor Champagne again & have been referring them to my friends. Many thanks Yvonne
Best price AND very fast delivery
I needed to get a specially selected Champagne delivered before an event that was about 10 days away. In order to do that I needed to be guaranteed that the delivery could be managed. Emperor Champagne not only had the best price, but negotiated a special pice for expedited delivery and I got the wine five days ahead of the event. One happy little group of people.
Excellent experience thank you for the…
Excellent experience thank you for the discount on sign up as well as the fantastic range of champagnes.I found my favorite one after looking around and even larger retaillers did not have it.Prices are better than the bigger retaillers.Thank you for the personal note and the personal touch with my order.Will definietly be ordering more champagne.
Order has still not been delivered…
Order has still not been delivered after two weeks. I have been told that I need to pick it up now from the warehouse as they were unable to deliver. No reason was given and I have emailed and still waiting for a response! I live overseas and this was a gift so extremely disappointed.

Reply from Emperor Champagne
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