Really easy to use, for both HR admin users and employees. It has made our people management much more streamlined. We now have everything in one place, including employee folder, leave, 1-1's, review... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall an amazing product. Easy to use and love that it keeps me accountable for keeping employee data up to date. I find it's very structured which has at times meant I could not perform a particu... See more
Employment Hero is an excellent platform that streamlines HR and payroll processes seamlessly. Its ability to sync HR data directly with payroll ensures that pay runs are smooth, accurate, and effic... See more
Company replied
We are continuing to develop our HR processes and are aligning these with the many features of Employment Hero with the goal of streamlining onto the system rather than continuing with email and paper... See more
Company replied
Company details
Written by the company
Employment Hero is an AI Employment Operating System (OS) that unifies recruitment, HR, payroll and benefits into one automated infrastructure for SMEs and growing organisations. Built to remove everyday employment friction, the company provides a global solution for over 350,000 businesses and 2 million users to manage their workforce across industries like tech, healthcare and retail. Employment Hero moves beyond traditional HRIS by using AI to enhance manual workflows into a hands-off operation. The platform functions as a system of action rather than just a system of record, where AI handles the heavy lifting of the employment lifecycle. Instead of simply presenting a to-do list, the OS triggers the next move; whether that is shortlisting a candidate, updating a compliance policy or running a complex pay cycle. It is designed for businesses that want their employment tasks handled autonomously, rather than just having another software tool to manage. AI-Led recruitment: Moves candidates through the funnel automatically, from job posting to offer, using an AI Recruitment Agent to screen and rank talent 24/7. Automated payroll engine: Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry. Unified HR & compliance: Acts as a single source of truth for contracts and policies, featuring built-in triggers that automate onboarding, time-tracking and performance reviews. Employee superapp: A mobile-first hub where teams access payslips and manage leave while tapping into a suite of wellness perks and financial benefits. Integrated Learning Management System (LMS): Enables tailored training pathways and performance reviews to foster professional development without manual coordination. Proactive people ops: Uses built-in AI to answer routine HR questions instantly and surface items needing attention before they become administrative bottlenecks. The primary value of the platform enables companies move faster by reducing operational drag across the employment lifecycle.. It solves the problem of fragmented tools and repetitive manual work by providing a single, intelligent thread that connects every part of the employee experience. By automating the routine, Employment Hero allows leadership teams to stop chasing paperwork and start focusing on the strategic growth of their people and culture. Languages supported: English and French.
Our products
Written by the company
- AI-Led recruitment
- Moves candidates through the funnel automatically, from job posting to offer, using an AI Recruitment Agent to screen and rank talent 24/7. Automated payroll engine: Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry.
- Unified HR & compliance
- Acts as a single source of truth for contracts and policies, featuring built-in triggers that automate onboarding, time-tracking and performance reviews.
- Automated payroll engine
- Orchestrates complex calculations, tax compliance and reporting across different jurisdictions without the need for manual data entry.
- Employee superapp
- A mobile-first hub where teams access payslips and manage leave while tapping into a suite of wellness perks and financial benefits.
- Integrated Learning Management System (LMS)
- Enables tailored training pathways and performance reviews to foster professional development without manual coordination.
- Proactive people ops
- Uses built-in AI to answer routine HR questions instantly and surface items needing attention before they become administrative bottlenecks.
Contact info
33 Queen Street, EC4R 1BR, London, United Kingdom
- +44 207 031 5380
- info@employmenthero.com
- employmenthero.com
3.8
Great
501 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ease of employees booking leave
The Employment Hero app and platform is easy to use as a employer and employee. Its so easy and quick to use for my team to book leave, they can see if it clashes with anyone and i can approve leave from anywhere as the app is great. It shows up to date balances of leave which is very handy.
23 March 2026
Unprompted review
We love using Employment Hero in our…
We love using Employment Hero in our business. The platform is user-friendly and makes managing HR tasks so much more efficient. From onboarding to payroll, everything is streamlined in one place, which saves a lot of time. It’s been a really valuable tool for keeping things organised and running smoothly—highly recommend for any growing team!
23 March 2026
Unprompted review
No human support
Good platform but can’t get ahold of a single human through an email or live chat. AI tells me to submit a ticket through a link that’s out of service
22 March 2026
Unprompted review
Reliable Platform
Employment Hero is very easy to use and offers a wide range of features, many of which I haven’t fully explored yet. The platform is intuitive and makes managing HR tasks much more efficient. One of the standout benefits is its ability to integrate seamlessly with Xero, which is a big plus for streamlining payroll and accounting processes. Overall, it’s a reliable and user-friendly system with plenty of functionality to grow into.
22 March 2026
Unprompted review
EH is a great payroll platform
EH is a great payroll platform. Price for features means I will always recommend it for my clients
18 March 2026
Unprompted review
Easy to use
Easy to use, responsive and good user interface. The ability to use it for HR purposes, onboarding and then job adverts is perfect.
22 March 2026
Unprompted review
Really good app
I really appreciate the features available and the customer support is very helpful.
The feature I love the most is the Early Wage withdrawal.
21 March 2026
Unprompted review
Loving the new Heroclear Feauture.
Loving the new Heroclear feature for paying super. I'm now very confident that we are ready for payday super when it's implemented on 1 July. It's so easy to use and just a few clicks to send payments.
21 March 2026
Unprompted review
Everything in one place
Ease of use, everything for work is in one place eg certificates, policies, payslips etc
21 March 2026
Unprompted review
Employment Hero Review - Mar 2026
Love the fact that it is an Australian 'born and bread' system which is best tailored to the local market trends and needs; I found their help desk available and efficient offering timely support. Also EMployment Hero has good interface and quality of modules, particularly Learning & Development Module, which is super essential for NDIS and N-f-P organisations
21 October 2025
Unprompted review
Easy going
Easy going, including everything, informative and easy to access
19 March 2026
Unprompted review
Employment Hero is our go-to platform…
Employment Hero is our go-to platform for all HR related information/activity. We use the platform to keep employee files, manage time off and probation reviews and also to share induction content with new starters. It's an amazing platform to use, and is always being updated to improve.
20 March 2026
Unprompted review
Time entries not easy to manage
The system is fantastic for staff management, however the changes to the 'time' functionality' is not very user friendly.
18 March 2026
Unprompted review
HR administration is so simple now!
HR administration is so simple with Employment hero. We've streamlined hours of work into a one-stop-shop from timesheets to training, reporting is easy, and the support is prompt and helpful. Highly recommend their services to anyone looking for an easy-to-use HR system!
20 March 2026
Unprompted review
Seamless integration
We use Employment Hero for our onboarding process as well as to process payroll. The self service function is easy to use and everything flows through seamlessly.
20 March 2026
Unprompted review
Easy to use and navigate
The ease of using the platform is very good although there are some functions which it cannot do and I have raised these in the past. Both the HR and Payroll systems are functional and the employee app is easy to use for our staff.
20 March 2026
Unprompted review
Easy to use for my self and my staff
20 March 2026
Unprompted review
Very supportive team
The team at EH are supportive and responsive, and have been helpful in improving our understanding of the platform’s features. The flexibility of optional add‑on services, with no lock‑in beyond the initial 12 months, also makes it an appealing offering.
20 March 2026
Unprompted review
I’ve had strong experience using E.hero
I’ve had strong experience using Employment Hero across a range of HR and payroll functions. I’ve used the platform to generate reports, monitor employee engagement, and support day-to-day HR administration.
Overall, I find Employment Hero to be a user-friendly and efficient system that streamlines HR processes, particularly in managing performance and employee development.
20 March 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.