Empowa LondonReviews 

189
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I bought a crochet dress a couple of weeks ago; it was worn once and washed once as per the washing instructions. The straps completely frayed to the point where they most definitely couldn’t be faste... See more

Rated 5 out of 5 stars

Always a quick and easy ordering process and speedy delivery well packaged I’ve ordered multiple times from Empowa and never been disappointed Quality is great, really nice styles and choices of c... See more

Rated 5 out of 5 stars

I typed my postcode wrong when filling it out initially and they immediately flagged it as it didn’t match with the address and still delivered before the time they said they would. Customer service h... See more

Company replied

Rated 5 out of 5 stars

I ordered some outfits from Empowa and they arrived really quickly. The matching top and Layla trouser set are unbelievably great quality. I also ordered the Sofia shorts and top co-ord and I am in lo... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

We are Empowa London! Here to empower women every day through their love of looking good! We are an online fast fashion company bringing you all of your fashion needs from your vacation must haves to daywear to partying the night away attire, we have it all! We are a UK based company but ship globally to Europe, USA, Australia and most places inbetween.


Contact info

3.7

Average

TrustScore 3.5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.7

All reviews

(189)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered my products over 2 weeks ago…

Ordered my products over 2 weeks ago and they still have not arrived

8 April 2024
Empowa London logo

Reply from Empowa London

Hi There,

I have just looked in to this for you and as you are an international customer and ordered via the standard 9/14 days service, delivery can take up to 14 working days to arrive with you. Please contact our customer service team at any point for help with tracking your order.

Thanks, Empowa Team x

Rated 5 out of 5 stars

Ordered a tracksuit

Ordered a tracksuit, great quality.excellent fit. Quick delivery 😃

4 April 2024
Empowa London logo

Reply from Empowa London

Hi there,

Thank you for your great review :)

Thanks, Empowa team x

Rated 5 out of 5 stars

This was my first order!

This was my first order! I wasn’t disappointed, the clothes are exactly what you see in the advertising & website,beautiful quality material & really well made,my order arrived really quickly & I got an email at every step, I will order again for sure.

25 March 2024
Rated 5 out of 5 stars

Really happy with my first order from…

Really happy with my first order from Enpowa clothing. Fast delivery and high quality clothing ⭐️

20 March 2024
Empowa London logo

Reply from Empowa London

Hi there,

Thank you for your great review, we are pleased you love your items x

Thanks, Empowa Team x

Rated 1 out of 5 stars

Cheap quality material

Cheap quality material. Threads coming out of the material, not worth the price.

7 March 2024
Empowa London logo

Reply from Empowa London

Hi there,

We are really sorry you are unhappy with your purchase. It sounds like you have received a faulty item so please get in touch with our customer service team so we can assist you further. x

Thanks, Empowa Team x

Rated 2 out of 5 stars

Not worth it

I have just received my order which I had to wait 2 weeks for. Opened it up and the finish is terrible. Considering I paid £70 it is not worth it. This is for their Sofia beige lace shorts set.

9 March 2024
Unprompted review
Rated 5 out of 5 stars

Loved every piece i have ever ordered…

Loved every piece i have ever ordered from them. Follow the size guide for a good fit :)

7 June 2023
Unprompted review
Empowa London logo

Reply from Empowa London

Hi there,

Thank you for your great review! We are really pleased to hear you have been so happy with your purchases :) x

Thanks, Empowa Team x

Rated 5 out of 5 stars

Great quality and flattering

I ordered some outfits from Empowa and they arrived really quickly. The matching top and Layla trouser set are unbelievably great quality. I also ordered the Sofia shorts and top co-ord and I am in love! The shorts and top can be worn together or separate. The top looks lush with jeans 😁 the sizes are generous and the outfits are really flattering being a curvier lady I was apprehensive but I'm so happy and so excited order more for my holiday. Great online shop! Definitely have my custom

23 February 2024
Unprompted review
Empowa London logo

Reply from Empowa London

Hi there,

Thank you for your great review! We are super happy you are so pleased with all of your purchases :) x

Thanks, Empowa Team x

Rated 5 out of 5 stars

Perfect

Love the quality and style

2 January 2024
Empowa London logo

Reply from Empowa London

Hi There,

Thank you for your great review :) x

Thanks, Empowa Team x

Rated 5 out of 5 stars

Helpful Customer Service

Absolutely loved the 2 piece set from here! Lovely quality and true to size. Customer service was super helpful when I needed to reach out which always makes it a pleasant experience.

2 June 2023
Empowa London logo

Reply from Empowa London

Hi there,

Thanks for your great review :) x

Thanks, Empowa Team x

Rated 5 out of 5 stars

It’s a beautiful set

It’s a beautiful set! I love it!

14 November 2023
Empowa London logo

Reply from Empowa London

Hi there,

Thank you for your review. We are so pleased you are so happy with your purchase :) x

Thanks, Empowa Team x

Rated 5 out of 5 stars

Lovely quality clothes

Lovely quality clothes, very soft and well made. Great fit and very on trend.

12 November 2023
Empowa London logo

Reply from Empowa London

Hi there,

Thank you for your great review :) x

Thanks, Empowa Team x

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