Enconvo Reviews 635

amazing product, service and support...I searched the market for an IP phone provider and found Simon from Enreach. He gave tonnes of features for a softphone and mobile app for a fixed cost per month. The delivery team were amazing, Gurjit helped me a lot. Importantly I could contact them when I had a question. It then went live. I wanted to make some changes I was helped quickly by Andre the engineer, Dr Dre! he was like a doctor and got it working as I wanted it, he was always back to me with updates and the changed were implemented quickly. Ryan in support helped me with integration for dialling out via CRM. All round an amazing experience from quote to go-live ! thanks Enreach

I wanted to take a moment to express how extremely pleased I am with the support you’ve provided, especially from Joanna Russel. Her professionalism, responsiveness, and efficiency made a significant difference in ensuring everything runs smoothly.

Excellent customer service, Joanna allways there to sort any problems we have. Prompt service always.

Hi
We moved to Enreach as they bought out Pace Telecom. Initially we had some teething problems but since Sarah Paskin became evolved the level of service is superb
Many thanks Sarah!

Gurjit was so helpful from the very start. We really did receive great service and I'm very grateful that he was able to keep us updated through the whole process.

Had Andrea follow up on a query with our phone lines and he knew exactly what it was and fixed it within 5 minutes.

Great experiance in providing an excellent service, especialy from Donna and Josh, definatly worth a call

Andre was really helpful and efficient. Really happy with the service we received.

Enreach are great and Andre helped me very well today, thank you.

The Gentleman was very helpful on the phone and got my walk about phone sorted in quick time.
Good customer service as usual!

Andre was really helpful fixed the issue with no problems

Andre was fantastic. Very professional and had me up and running in no time. 10/10

Following our recent installation from Enreach I can already see the benefits of the great product. The service has been great and helpful support provided by Gurjit and Gary

Maria is fabulous! Knowledgeable and friendly. Very helpful. I look forward tio working with her again.

Andre resolved the issues. Delay on contacting me (>8 hours) only reason for a reduced score, otherwise would rate as 5/5

Andre Thompson was quick on answering my queries and troubleshoot my concern. He was polite and very nice. KEEP IT UP.

Andre resolved our issue today swiftly and calmly especially as we are not too tech savvy in this office! :)

Gurjit Mall - Customer Installation Co-Ordinator has been most helpful, assisting even if it is not in his remit.
He has gone above and beyond.

Thank you Gurjit

Today I attempted to set a temporary voicemail for my work phones with instructions for patients over the bank holiday weekend. I asked for some help and was sent over an easy step by step guide in minutes by the lovely Ryan (customer services team). Sadly, part way through I hit a hurdle and couldn't solve the problem, so called Ryan back, who guided me through what to try, and what to do when the first option failed. I can honestly say I am very impressed with the lengths Ryan went to to help me, and how easy and hassle free he made my experience. Thank you Ryan, you were excellent, polite, friendly and patient. Biggest heartfelt thank you to you!