END. Reviews 

132,687
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 13,614 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery, noting items arrive quickly and are well-packaged, often ahead of schedule. Many appreciate the great selection of high-quality, unique products, accurately depicted online, and consistently find pricing competitive, benefiting from sales and excellent value. The service is also highlighted as excellent, with helpful staff and a smooth ordering process. However, some customers also noted occasional issues with the ordering experience, such as not receiving order confirmations or updates. Others experienced difficulties with product sizing due to inaccurate charts or unavailable half sizes, and international customers sometimes faced unexpected customs duties or parcels stuck in transit.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, with many praising the fast shipping and prompt... See more

Product

Users describe positive interactions with product, often highlighting the great quality, unique designs, and... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the ordering... See more

Price

Consumers find price to be positive, with many reviewers praising the excellent and competitive pricing,... See more

Service

Reviewers mention positive feedback about service, with many describing it as excellent and consistently good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would be 5 stars, but I received no notification that my order was processing, so had to chase. Post that, received excellent customer service…no faults with that. A message when ordering that there w... See more

Company replied

Rated 4 out of 5 stars

Great selection of clothes, shoes and accessories. They ship in EU quite quickly, but the channel for the assistance are not so easy to understand and quick, they should improve that.

Company replied

Rated 4 out of 5 stars

Products and some item pricing is very attractive. Unfortunately being in the UK makes shipping times and trying to make any returns fairly difficult when purchasing from the US.

Company replied

Rated 5 out of 5 stars

These sales are excellent and provide good value in this time of economic challenges, we can still look good. Maintain your delivery partner and delivery excellence. Throughout the years it has... See more

Company replied


Company details

  1. #167 of 237 best companies in Men's clothes shop
  2. #360 of 598 best companies in Clothing Shop
  3. #211 of 279 best companies in Fashion accessories shop
  4. #129 of 217 best companies in Shoe shop
  5. #34 of 70 best companies in Streetwear store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

133k reviews

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4.3

All reviews

(132,687)

14,458 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Shoe order

Ordered a pair of shoes in the wrong size accidentally, and realised immediately so I reached out to customer service right away, and instead of changing my order to the right size they couldn’t do anything so i had to wait for the wrong size to arrive to me then do a return and pay $60 return postage! Not very helpful

31 July 2025
Rated 2 out of 5 stars

Good brands, poor experience

I loved the brands and quality of the store when I went into End Soho, however I made a considerable purchase at £195 to then learn that the same item, was offered online at 15% off for new customers, such as myself. When I looked at the returns policy, to return the product and order it online, I can only return for store credit or exchange, losing any new customer benefit. The customer service chat was very unhelpful and I am very disappointed by this experience. Great store but need to look after your customers

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfect fit

I’m usually afraid to buy shoes online but I’m glad I was tempted this time. The fit was perfect and the shoes were comfortable and exactly as I hoped when I first viewed online.

21 July 2026
Rated 5 out of 5 stars

Great product and great sale

Great product and really great deal on sale. The item was in perfect condition and well packaged and quickly shipped for an overall smooth and pleasant experience. Also the sneakers were a great find and not available anywhere else.

17 July 2026
Rated 1 out of 5 stars

Shopped with this company a number of…

Shopped with this company a number of times over the years and my recent experience is by far the worst.
Ordered 2 pairs of trainers sent both back as one pair not suitable the other pair faulty for which I asked for a replacement.Never received the replacement pair or any explanation and it was a complete nightmare getting answers via there ridiculous chatbot and even timely email responses. Finally got a refund today with help from Cait. I won’t shop again with End and I’m closing my account.

29 July 2026
Unprompted review

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