Love the coat- I’m shopping from Canada though and got hit with a $93 duty fee. Had I known, I probably would have sourced it in Canada because it ended up costing the same as if I had. Not a big deal... See more
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Review summary
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Reviews shaping this summary
Good experience. Items came within a few days. As someone with a chemical fragrance allergy it was great to receive Birkenstocks that hadn't been out of the box inside a shop so had no secondhand frag... See more
Company replied
This was my first time shopping at END from Ireland. Their website clearly outlines customs and duties so there’s no guessing involved. The shopping process was incredibly fast and I believe my orde... See more
Company replied
South Korea "I was initially drawn to END. because of their competitive pricing. Being an overseas purchase, I had some reservations at first, but I was genuinely impressed by the delivery speed—it f... See more
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Company details
- #171 of 241 best companies in Men's clothes shop
- #386 of 622 best companies in Clothing Shop
- #208 of 281 best companies in Fashion accessories shop
- #130 of 214 best companies in Shoe shop
- #33 of 66 best companies in Streetwear store
About END.
Written by the company
From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.
From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.
We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.
Contact info
133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
- endclothing.com
4.3
Excellent
130K reviews
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item came as expected and within a…
item came as expected and within a reasonable amount of time given i am outside of the US, it would have been helpful to know the import taxes when ordering but perhaps thats not possible from the Vendor, all in all very pleased with the item and service I received
4 May 2026
Reply from END.
Hello Rod,
Thank you for taking the time to leave such thoughtful feedback.
We’re really pleased to hear that your item arrived as expected and within a reasonable timeframe, especially for an international delivery.
We appreciate your comments regarding import taxes.
As these charges are set by local customs authorities and can vary by country, they aren’t something we’re always able to calculate at checkout.
However, this information is outlined in the Shipping section of our website for your country, where we explain how duties and taxes may apply on international orders.
We’re glad to hear that overall you were very pleased with both the item and the service you received.
Thank you again for your understanding and for shopping with us, we hope to welcome you back again in the future.
Kind regards,
END.
Reply from END.
Hi Gary,
Many thanks for the review!
We are pleased to hear of the speedy anf efficient delivery process we provided.
Kindest regards.
END.
Fast and Reliable
I was very happy to be able to find the shoes I wanted in the right size and at a very competitive price. Delivery was quick and efficient so I will definitely be using this company for similar purchases in the future.
4 May 2026
Reply from END.
Hi June,
Thank you very much for the great review!
Your feedback is much appreciated and we hope to support you further in the future :)
All the best.
Jamie
Reply from END.
Hello Morten,
Thank you for your feedback! We’re glad to hear you enjoyed shopping with us and that your order arrived quickly.
It’s great to know the experience felt smooth from start to finish delivering promptly and making the whole process easy is exactly what we aim for.
Thanks again for choosing to shop with us, and we hope to see you back again soon.
Have a great week,
END.
Reply from END.
Hello Jane,
Thank you for taking the time to leave your feedback.
We’re really pleased to hear that you loved the trainers, found them at a great price, and that the service was efficient from start to finish.
Delivering quality products alongside competitive pricing and a smooth customer experience is always our goal, so it’s great to know this came across in your order.
Thanks again for shopping with us, and we hope you enjoy your new trainers.
Kind regards,
END.
Staying true to our original…
Staying true to our original aspirations and ensuring quality.
1 May 2026
Reply from END.
Hello King,
Thank you for taking the time to leave such meaningful feedback.
Staying true to our original aspirations while consistently delivering quality is something we take great pride in, so it’s genuinely appreciated to hear that this has come through in your experience with us.
Comments like this are hugely motivating for our team and reinforce why we do what we do.
Thank you again for your support, and we look forward to welcoming you back in the future.
Kind regards,
END.
Easy and efficient service that…
Easy and efficient service that provides the flexibility of Klarna.
4 May 2026
Reply from END.
Hello Leon,
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you found the service easy and efficient, and that the flexibility of Klarna added to your shopping experience.
Offering convenient payment options alongside a smooth ordering process is something we know makes a real difference, so it’s great to hear this worked well for you.
Thanks again for shopping with us, and we hope to welcome you back again soon.
Kind regards,
END.
Reply from END.
Hello Jyoti,
Thank you very much for your kind feedback.
We’re really pleased to hear that you were happy with both the products and the service you received.
Delivering quality items alongside a smooth and reliable experience is always what we aim for, so it’s great to know this came through in your order.
Thanks again for taking the time to share your experience,
Kind regards,
END.
Reply from END.
Hello Robyn,
Thank you so much for your kind feedback.
We’re really pleased to hear that you experienced great service and that everything went smoothly with your order.
Knowing that you had no issues at all is exactly what we aim for, and comments like this mean a lot to our team.
Thanks again for taking the time to leave a review.
Kind regards,
END.
Still not délivery
4 May 2026
Reply from END.
Hello Wang,
Thank you for taking the time to leave your feedback.
We’re really glad to hear that your order arrived so quickly.
Getting deliveries out promptly and reliably is something we place a lot of importance on, so it’s great to know this stood out in your experience.
Thanks again for shopping with us, and we hope to see you again soon.
Kind regards,
END.
Nice shoes! Great colour, brighter than expected.
Shoes are great and postage was FAST to Australia – although I will note that the listing specified "nubuck" upper material; they are not in fact nubuck, they are smooth leather. Turns out this is even better for me, but you need to understand the descriptors you're using on your site. People may be buying and expecting something else. and it would be unfair to put the cost of return on an unhappy customer if you've listed something incorrectly.
29 April 2026
Reply from END.
Hello Georgina,
Thank you for taking the time to leave such a thoughtful review.
We’re really pleased to hear that you were happy with both the shoes themselves and the speedy delivery to Australia.
We also appreciate you highlighting the product description. All information listed on our website is provided directly by the brand, and we use these details to ensure accuracy and consistency across our product listings.
This is done specifically to avoid errors or misrepresentation, however we do understand how important accurate material descriptions are when customers are making a purchasing decision.
We’re glad in this case that the smooth leather worked well for you, but we do take your comments on board, as we agree that customers should always receive exactly what they’re expecting based on a product listing.
Where any discrepancies are identified, we’re always keen to review these with the brand to ensure clarity moving forward.
Thank you again for your constructive feedback and for shopping with us. We hope to welcome you back again soon.
Kind regards,
END.
Love my shoes tyyyy
4 May 2026
Reply from END.
Hello Eden,
Thank you so much for your lovely feedback!
We’re really glad to hear that you’re loving your shoes.
It’s always great to know when a purchase has hit the mark, and comments like this genuinely mean a lot to the team.
Thanks again for shopping with us, we hope you enjoy wearing them and look forward to welcoming you back again soon.
Kind regards,
END.
Perfect!
Perfect!
I ordered from France and didn't incur any additional fees or taxes related to Brexit; END took care of everything.
The product was shipped quickly.
I highly recommend them and will definitely be placing more orders with END.
1 May 2026
Reply from END.
Hi Mat,
Thank you very much for the kind review.
We are pleased to hear that the delivery process was smooth and efficient, leading to a worry free experience.
This is something we make a huge effort to ensure for international orders so we are very happy to hear this was provided.
Many thanks.
END.
Fantastic Double Purchase!
Easy ordering, fanastic price for high brand trainers & quick delivery.Bought a pair of new style Adidas ballet trainers for me & my daughter because the pice was fab.Like the fact DPD do the tracked delivery too.
4 May 2026
Reply from END.
Hello Lisa,
Thank you so much for taking the time to leave such a great review.
We’re really pleased to hear that you found the ordering process easy, secured a fantastic price on the trainers, and that delivery was quick.
It’s lovely to know that the Adidas ballet trainers worked out perfectly for both you and your daughter finding a new style at a great price is always a win.
We’re also glad the tracked DPD delivery added extra reassurance, as clear tracking and reliable delivery are something we know customers really value.
Thanks again for your kind feedback and for choosing to shop with us.
We hope you both enjoy your new trainers and look forward to welcoming you back again soon.
Kind regards,
END.
Unfortunately
Unfortunately, after the first wash, on the MKI STUDIO t-shirt I bought, appeared Two stains, ruining the t shirt forever.
For the price of the t shirt, is too much that.
So, also if END, offer cool clothes, i don’t think that i bought again on line…
Sorry for that, but i’m sad too about that.
1 May 2026
Reply from END.
Hi there,
Thank you for writing your review and we are very sorry to hear of the issue with your item!
Our Support Team have reached out directly via email, we would love to help get this resolved.
Many thanks.
END.
Good customer service and competitive…
Good customer service and competitive pricing for popular new trainers. All round a great shopping experience.
29 April 2026
Reply from END.
Hello there,
Thank you so much for taking the time to leave a review.
We’re really glad to hear that you were happy with the customer service and found good value on popular new trainers.
It means a lot to know that your experience felt positive all round, from pricing through to the support you received.
Feedback like this is always appreciated by the team.
Thanks again for choosing to shop with us, and we hope to see you again soon.
Kind regards,
END.
Honestly couldn’t believe how fast they…
Honestly couldn’t believe how fast they delivered!
Very very good experience!
25 April 2026
Reply from END.
Hi Derek,
Thank you so much for your review :)
A speedy experience is important, so amazing to hear this was delivered.
Kindest regards.
END.
Excellent customer Service.
30 April 2026
Reply from END.
Hi Ryan,
Thank you very much for your review.
It's great to hear our Support Team we're able to help out quickly and efficiently.
Kindest regards.
END.
Appalling FedEx service in HK & Endclothing’s dismissive customer support (Order #6400960901)
While the product quality is fine, my recent experience with END. has been completely ruined by your logistics partner, FedEx, and your own dismissive customer service.
The FedEx courier in Hong Kong was extremely rude and aggressive. He refused to deliver during reasonable hours, told me he only delivers to my area for 1-2 hours around midday (when everyone is at work), and actually complained and argued with me on the phone for requesting a standard 5-6 PM delivery time. Customers are paying for delivery, yet we are expected to take time off work just to accommodate the courier’s personal schedule.
I submitted a detailed, formal complaint to END. regarding this abusive behavior (order #6400960901). Instead of reading my email, your support team just looked at the tracking, saw it was delivered, and sent me a generic, automated template asking "can you confirm if you received the parcel?"
I am not reporting a lost parcel! I am reporting an unacceptable logistics partner that is ruining your brand’s reputation in Hong Kong.
Worse still, your system then automatically sent another email threatening to close the ticket because I hadn’t replied to your irrelevant automated message.
If this is how END. handles serious customer complaints—with robots, automated templates, and zero actual human intervention—I will strongly reconsider shopping here again. I expect a real manager to review this case, not another copy-paste response.
9 May 2026
Unprompted review
Reply from END.
Hello Alex,
Thank you for taking the time to share your feedback.
We’re sorry to hear that this experience left you feeling disappointed, as this is certainly not the impression we aim to give.
While we appreciate that courier interactions can occasionally be frustrating, delivery routes and time frames are managed directly by the courier and are unfortunately outside of our control.
That said, we do take feedback regarding our delivery partners seriously and always review concerns raised with them where appropriate.
Regarding your contact with our customer support team, having reviewed the correspondence tied to this order, our advisers initially referenced the delivery status to confirm receipt before progressing further, as the parcel had already been marked as successfully delivered.
This is a standard step to ensure we have the correct context before taking any further action.
Our support team is made up of real advisers who manually review and respond to customer enquiries, and while some system notifications are automated to keep cases moving, these do not replace human review or investigation. No complaint is dismissed without being assessed by a member of the team.
We’re sorry that this process did not meet your expectations on this occasion. Your feedback has still been noted, and we appreciate you taking the time to raise it.
Kind regards,
END.
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