Endeavour Law Reviews 

311
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful and attentive, guiding them smoothly through complex legal procedures. People frequently note that communication is great, observing that questions are answered promptly and clear updates are provided at every single stage. Reviewers emphasize that the entire process feels streamlined, efficient, and exceptionally reassuring during stressful times. Some reviewers were not happy with communication breakdowns and significant timeline delays. Consumers experienced missed deadlines, very slow responses to emails, and frustrating difficulties when trying to get updates on their cases.

What people talk about most

Service

Customers report general satisfaction with the service, highlighting that it takes the stress out of the... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and very... See more

Customer service

Clients share positive opinions on customer service, highlighting that staff members are polite, efficient,... See more

Response time

Reviewers highlight ambiguous aspects of response time, with experiences varying significantly among... See more

User experience

Consumers find user experience to be exceptionally positive, describing the process as quick, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall very good service As of today my divorce is final. Endeavour was very clear on what the service included and I chose to have Endeavour handle all aspects of my long overdue divorce! I consid... See more

Company replied

Rated 5 out of 5 stars

Endeavour Law has been fantastic from the start of my divorce until the end. I was informed of everything as and when it happened, and I cannot recommend them enough. So if you are thinking of getting... See more

Rated 5 out of 5 stars

From the very start the company was efficient and very helpful and explained the steps involved. Even though I had to delay by over 3 months they never chased or hassled me. The divorce and the cle... See more

Company replied

Rated 5 out of 5 stars

Used Endeavour Law for house purchase would definitely recommend using them. They made the process super easy, a special thanks to Hayley who was there for any help or support I needed. Didn't have to... See more

Company replied


Company details

  1. #148 of 155 best companies in Legal Services
  2. #63 of 65 best companies in Conveyancer
  3. #9 of 10 best companies in Divorce service
  4. #39 of 39 best companies in Estate Planning Lawyer
  5. #32 of 36 best companies in Family Lawyer
  6. #80 of 83 best companies in Law firm

Written by the company

Endeavour Law has been supporting clients since 2013. We have experienced solicitors providing clear, practical advice across all areas of family law, including divorce, finances, and child arrangements. Our team works nationally, offering consultations by phone and WhatsApp for convenience, as well as in-person meetings at our three offices in Bridgend, Church Village, and London. *** Alongside family law, we have a well-established private client and conveyancing department. Director Meinir Evans leads our Church Village office, while Head of Private Client Joanne Matthews is based in Pencoed, offering trusted advice on conveyancing, wills, lasting powers of attorney, and deputyship applications. *** For our London clients, consultant solicitor Dean Vickery provides advocacy and flexible support, including early mornings, evenings, and weekends, ensuring busy professionals can access advice when they need it most. *** Frequently Asked Questions *** Q: How long does a divorce take in England and Wales? * A: A divorce takes a minimum of 26 weeks. This includes a 20-week reflection period after the application is issued and a further 6-week waiting period before applying for the final order. It can take longer if financial or child arrangements are still being resolved. *** Q: What am I entitled to after a divorce? * A: Entitlement depends on the length of the marriage, financial contributions, and future needs of both parties. The court’s aim is to reach a fair outcome, which does not always mean a 50/50 split. *** Q: What happens if my ex denies me access to the children? * A: You can apply for a child arrangements order. If granted, this sets out when the children spend time with each parent. Breaching the order can result in legal consequences. *** Q: How long does conveyancing usually take? * A: Most property transactions take between 8 and 12 weeks, depending on factors such as the length of the chain, mortgage offers, and searches. Our private client team will guide you through the process to keep things on track. *** Q: Why should I make a will? * A: A will ensures your estate passes according to your wishes. Without one, the intestacy rules apply, which may not reflect what you want. It can also make things simpler and less stressful for your loved ones. *** Q: What is a lasting power of attorney (LPA)? * A: An LPA allows you to appoint someone you trust to make decisions about your finances or health and welfare if you are no longer able to do so. Setting one up gives you control and peace of mind. *** Q: What is a deputyship order? * A: If someone has lost capacity and has not made an LPA, their family may need to apply to the Court of Protection for a deputyship order. This gives authority to manage their financial affairs and make decisions in their best interests.


Contact info

4.1

Great

TrustScore 4 out of 5

311 reviews

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4.1

All reviews

(311)

146 reviews in the last 12 months

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Rated 2 out of 5 stars

They have little regard for excellent customer service

Endeavour law hide fees and are not transparent about costs. My divorce was quoted at one cost and then the court fees took me way over budget. There lines ring forever and the never call customers back only when soliciting a sale. I also trusted them to do my deed poll and I had to wait for weeks to recive a copy. To date, I am still waiting the deed poll in mail and also an email copy. You can only speak to agents who are not the organ grinders, they have to request info from another department which takes forever. Supervisors are never available and complaints are never resolved. The agent called Chevron is amazing and shows empathy and remorse for the bad behaviour of the firm but his hands are tied and he can only do so much. If clients pay for a service, please provide it, your ethos and behaviour demonstrates a firm without integrity. They have no desire to fulfil great customer service. It is a frusrating experience, most times people come to law firm when a change in circumstance occurs, for most it is unfortunate, as a law firm, understand this and do not add to the frustration and hurt they are feeling. I would not recommend this firm at present unless they change their mindset and values. I am deeply disappointed. I am still awaiting my deed poll by post and mail.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

The worst customer service ever

I received an email informing me I was due a refund and despite giving my details of where refund should be paid , 3 weeks later no refund.

I have called emailed and still no refund , to say that this company is poor at customer service is an understatement , divorce is stressful enough without the ineptitude of those who are supposed to be representing your interests.

Avoid at all costs

30 April 2024
Unprompted review
Endeavour Law logo

Reply from Endeavour Law

Dear Craig,

We’re really sorry for the delay in getting your refund to you and appreciate you taking the time to share your experience. We completely understand how frustrating this must have been, especially during an already stressful time.

While our usual refund process takes 3–5 working days, it’s clear that yours took longer than it should have. That’s not the level of service we aim to provide, and we’re reviewing our processes to make sure this doesn’t happen again.

We genuinely value all feedback as a chance to improve, and we appreciate you bringing this to our attention. If there’s anything else we can do, please don’t hesitate to get in touch.

Best wishes,
The Endeavour Law Team

Rated 1 out of 5 stars

Undoubtedly the worst solicitors I’ve…

Undoubtedly the worst solicitors I’ve ever come across. They send out a letter in December giving you a date for hearing that has been corrected by two days. Then send out an email three months later with the original date on which of course if we turned up at nobody else will be there, the incompetency of this company is beyond belief in my personal opinion and I would avoid them with the proverbial barge pole as they will charge you. I suspect for even their mistakes.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. The team have been great from start to finish doing both divorce and clean break. They’ve made a tough time much easier, so thank you so much!

22 March 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT SEND ANY MONEY TO THESE PEOPLE

Absolutely scandalous behavior from a company that are claiming to help people.
DO NOT send this company any money as you will never see it again and they start charging you before you know what the likely cost will be. YOU HAVE BEEN WARNED!

11 March 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY - I have been completely mislead

This has been the worst experience of my life. I contacted Quickie Divorce in summer 2023 to get all the information I needed. I managed to raise the funds by September 2023 and proceeded. I was encouraged to pay for the best package and passed to Endeavour Law to complete my divorce. Upon my initial consultation I repeatedly asked if there would be any additional fees on top of the £699 I paid. I was reassured there would not be, there was a potential court fee but I was advised because I was a single mother on low income it wouldn’t be applicable. I went ahead and within an hour I was emailed my draft divorce. My divorce should have been very simple, no assets, no savings, a childcare arrangement in place. No complications.
Upon applying for the code to have the court fees paid, I was rejected. Upon going back to endeavour law to question this they were very unhelpful, they didn’t care. When I raised a complaint as I felt completely mislead they dismissed this arguing it was too late for me to get a refund as I had wavered my rights and they had completed too much work on my account! My only choice was to appeal. This was 4 months ago and I am no further. I have had to battle for updates, there has been little to no communication. My divorce has not even started yet.
I am a single mother, working as much as I can. I sold my vehicle and downgraded to pay the initial £699, I don’t have the disposable funds to pay for the court fees. I have explained this and they have given me no options but to hold my money until I can afford it.
Going through a divorce is stressful enough but the way my case has been handled has been diabolical.
I am left in limbo, not knowing what is going on and £699 down.
I am at an absolute loss with what to do here and I don’t want anyone else having the same awful experience I am having.

3 January 2024
Unprompted review
Rated 5 out of 5 stars

highly recommend

highly recommend. big thank you for your endeavours.with in one month i received an email from the court.now time period is 20 weeks but I think they will do it soon.when you need they always support you by text message or call.great service
Thank you

21 November 2023
Unprompted review
Rated 1 out of 5 stars

Do not believe anything they say

Do not believe anything they say, I asked several times if everything was included in the total cost they quoted and was told yes everytime , once I had paid and it went to the next stage they then told me there was an extra £596 to pay , when I explained that I had not been informed about this and would like a refund on what I had paid they said no and 4 months on they have still not refunded. DO NOT USE THIS COMPANY.

20 September 2023
Unprompted review
Rated 1 out of 5 stars

Do not choose Endeavour Law

I went through a divorce last year and through their negligence and not caring enough did not get my entitled pension entitlement. If I want this rectified I need to pay more money, despite paying for this upfront.
You are supported by trainee Solicitors and pay the same hourly rate as a trained Solicitor. Emails are not answered and you are constantly chasing them.
There is no kindness or compassion considering this to be a stressful event.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Seeking advice and support

From the first phone call, I was listened to, offered good, clear advice and help to make one of the most difficult decisions just that bit easier.
The staff and Endevour Law are polite and helpful. You can use your online tracker, or call them and all your questions will be answered with patience and kindness.
The service is second to none and takes away any stress if you opt for the full package which I did, and it was money well spent.
Would definitely recommend to anyone

18 May 2023
Unprompted review
Rated 1 out of 5 stars

TOTAL CON- THEY’VE TAKEN MY MONEY…

TOTAL CON- THEY’VE TAKEN MY MONEY MONTHS AGO AND DONE NOTHING AND WON’T GIVE ME IT BACK. WON’T COMMUNICATE AT ALL EXCEPT TO ASK FOR MONEY I HAVE ALREADY PAID. THEY SUPPOSEDLY SENT MY PAPERS TO THE COURT 2 DAYS AGO AFTER I PAID IN JULY!!! NO COMMINICATION OR PROOF OF THIS SO I SERIOUSLY DOUBT IT.

24 October 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service.

The only time Endeavour Law acted quickly was when they wanted me to pay a fee which usually only took them one day. The last fee I paid them was on 15th August 2023 which was for them to complete a form. I have emailed them several times for updates and was initially told it was done, then told no it hadn’t been done, then on 1st September was told it was in a queue waiting to be done. On emailing them yesterday I was told it was still in a queue, that about 6 weeks since I paid the fee. If you don’t want the same lack of service do not use Endeavour Law.A week on and still I am in the queue I am a retired financial consultant and if my standard of service was this bad I would be subject to severe reprimand , I get the feeling that they don’t really care about the trauma of going through a divorce. Just getting as many fees as quickly as they can.
I received an email on 3rd October telling me that they were starting work on my case and I would receive a copy of it within the week, sadly nothing happened. I also received an email from Trustpilot on 6th October informing me that EL were trying to remove my review.
Received an email from EL yesterday which was a quick response from them, but believe it or not it was about a fee, which explains the quick response. It is now exactly 8 weeks today that I paid them my fee to complete one form. This is a totally honest review of their terrible service.
Stephen Lynn

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Used Endeavour Law to help with my divorce

Used Endeavour Law to help with my divorce and finances when me and the ex wife split. They were very helpful, clear and explained to someone like me what was happening and what is next. No complicated words or legal jargon. I've never been through this before, so it was nice to have guidance along the way. Didnt even have to go to the offices. I have already recommended this company to a friend.

30 August 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

My case was delt with swiftly and in a professional manner. The legal team was very empathetic and comforting as this was a difficult time for me. I would recommend this firm.

4 September 2023
Unprompted review
Rated 1 out of 5 stars

They did nothing

Gave them £1000. They did nothing. I had to constantly call them to even get them to look at an email.
They only cared about taking the money.
They sent one document for review but it was a corrupted pdf file which didn't load on adobe acrobat reader .
They wouldn't listen and couldn't fix the issue.

14 June 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service DO NOT USE

Absolutely appalling service by this company. DO NOT, I repeat, DO NOT pay for the upgraded service. I have had to chase the lawyers at every single stage of the process so far to push my proceedings on in as timely a manner as possible, and had to call them out on stupid clerical errors like entering the wrong postcode on my application, which is now 3 weeks in the process of being redrafted to make right and still hasn't been done!

I am absolutely disgusted at their cavalier attitude about it being in a queue for 3 weeks. 3 weeks!!! For a simple postcode correction that shouldn't have happened in the first place? Though i have started time and time again the importance of pushing this through as fast as possible??? Even though I was assured that everything would be done to ensure that on both sides, theirs and mine, no delays would occur????

And when I've asked to make a complaint, they prevent you from doing so by advising you that if you decide to log a complaint they will halt your case up to a month as they investigate. The whole reason I'm complaining is because they are taking so long to process my proceedings which I was assured would take 6 to 7 months to complete if I opted for the upgraded solicitor managed package.

25 July 2023
Unprompted review

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