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Endless Guidance Reviews 248

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TrustScore 4 out of 5

3.9

Gift shop
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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their quality and value. Many people highlight the beautiful presentation of items, often arriving gift-wrapped and exactly as pictured. The team is frequently described as helpful, friendly, and knowledgeable, making the shopping experience pleasant. However, some people were dissatisfied with the delivery service and their orders. There are mentions of items being smaller than expected, arriving broken, or not arriving at all, even after extended periods. Some customers also reported issues with customer service, experiencing slow responses, automated replies, or a lack of follow-up regarding their orders.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting the high grade and quality of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the speedy express delivery,... See more

Order

Customers had ambiguous experiences with order. While some reviewers reported positive outcomes, such as... See more

Quality

Users describe positive interactions with quality. Many customers praise the high-grade crystals, noting... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the kind, considerate, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the crystals from this shop are by far the best value for money I have experienced in my time of crystal collecting. Arrive in beautifully gift wrapped condition and look exactly as sho... See more

Rated 5 out of 5 stars

Team are very helpful on the live chat. Crystals arrived exactly as pictured in reasonable time with free delivery service. I will order spiritual decor from here again in the near future. Ps thank yo... See more

Rated 5 out of 5 stars

Bought a large Himalayan salt lamp. Beautiful lamp, the plug unfortunately was broken in transit but a replacement was sent out the next day. I communicated with Megan throughout my transaction who I... See more

Rated 5 out of 5 stars

I ordered the crystal advent calendar reduced from £170 to £85 so quite expensive, then I read the reviews and panicked! I emailed the company as the gift was obviously time sensitive , I ordered it S... See more

Company details

  1. #340 of 369 best companies in Gift shop

Written by the company

Endless Guidance offers premium one of a kind crystals, a huge collection of small and unique crystal gift ideas & spiritual decor!

Contact info

3.9

Great

TrustScore 4 out of 5

248 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have not received my order

I have not received my order. I've attempted to contact the company and had no satisfactory reply. But I have received a request to give a rating of their goods and service. Awful company to deal with and contact. I'm not able to gove zero stars. I would encourage anyone wishing to buy from them not to

6 February 2024
Rated 5 out of 5 stars

Gold star!

Quick, easy purchasing and delivery. Lots of information on what the crystals are and what they can be used for.

Love the free gifts too!

All lovely recycled packaging too!

29 September 2023
Rated 5 out of 5 stars

Worth the wait!

It was definetly worth the wait considering that it was an international order. I ordered a gift box, salt lamp and a crystal cleansing set all turned out beautiful! The staff were also very helpful, keeping in contact throught the shipping process. Definetly will be ordering again from here!

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Great place to buy gemstones!

When I accidentally bought an item I didn't want they took it off instantly! The service is truly amazing and kind, and the items are of really high quality!

18 May 2023

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