End of Tenancy London Reviews 119

We had to move house and needed to find someone to do a professional end of tenancy cleaning. I recommend them because the team did a great job, they were very professional, polite and helpful. Well done and thank you 😀

Thank you for the great service! My house was so clean after them. I will recommend them.

A company provides a good services, has a good team too.
I recommend it to people looking for this kind of services.

Very good servuce

Great service, done a really good job. Amazing

Amazing service, will definitely use again!

Great service. The team did a great job and deep clean of the areas, overall good attitude, cooperative with us and tried their best to accommodate the needs. Also brilliant customer service. Vanessa give me a lot of options and their prices and was able to send me all the information by the email. It turned out to be very easy to organise clean with them.
I WILL RECOMMEND THEN TO EVERYONE

We used End of Tenancy London for our moving out. The team was great, very polite and helpful and the cleaning job was awesome. Our house was spotless and we get our full deposit back. Highly recommending this company for peaceful and professional moving out process!

I have used End of tenancy London and their teams for over two years. They are good at what they are doing.
Highly recommended for anyone needing a reliable, high-quality cleaning service. Thank you!

Very good service provided. Arrived on time. Cleaned our house to a really good standard and we received our tenancy deposit back. Highly recommend!

They did an exceptional job for my end of Tenancy clean, the flat has never been so spotless! Very professional and thorough... Thank you!

Used this company to do an end of tenancy clean.
We had money withheld from our estate agent as the oven was not clean. We asked them to refund the costs (£30) they refused. They offered to reclean. How can they reclean if it is an end of tenancy clean.

Really poor experience! Though team worked all day, they had no attention to detail, I had to point out so many areas where things were still dirty and clean myself as they watched! As part of the service they do the sofa and beds but literally no improvement, even though they were not bad to start with, there machine is clearly not a professional one. Please do not use these cleaner, they are not awful but for what you pay for you may as well clean yourself, it’s nothing better than a wipe dow .

Fantastic job, very happy with the service. Professional, precise, good timing, well mannered and positive people.

I would highly recommend this company! Cleaning and customer service were exceptional! Great communication. Arrived on time and did the job as expected. The place was spotless and the price was absolutely bearable.

Outstanding service! The cleaning company did an amazing job, paying attention to every corner of my house. I'm beyond happy with the results and would highly recommend them to anyone seeking for the cleaning company.

Outstanding Company!Professional team! Excellent job !Highly recommend this cleaning company! The team was on time, professional and very thorough. Every corner of my flat was spotless. I’m extremely happy with their service and will definitely use them again.

I had a very negative experience with End of Tenancy London, and I strongly advise others to avoid their services. The end-of-tenancy cleaning they provided was extremely poor, leaving my landlord no choice but to hire another cleaner to finish the job. Unfortunately, this resulted in an additional deduction from my deposit, meaning I paid for the same cleaning twice.

To make matters worse, they unexpectedly added an extra charge, claiming that the flat needed to be pre-cleaned before they could start. This came as a complete surprise, given that I was hiring them for a deep clean.

Despite their promises, they failed to provide a receipt once the "clean" was completed. The checkout report from the landlord still mentioned dust, debris, smears, and stains—all left behind after their supposed thorough cleaning.

I have made multiple attempts to resolve this issue, sending the report and following up with numerous emails. However, End of Tenancy London has repeatedly ignored my communications and refuses to take responsibility for their substandard service.

Given their blatant negligence and refusal to engage in any form of resolution, I am now in the process of taking legal action. This level of service is unacceptable, and I hope others can avoid going through the same frustrating experience.

They arrived on time and were very polite.
The service was perfect, my flat is so clean.
Thank you!

I used End of Tenancy as I was moving out of my rented property. They turned up at the arranged time & were incredibly professional & methodical in cleaning the house. The end result was that my landlord was unable to find a reason to not give me my full deposit back, which is very rare when you are renting. I would definitely recommend them.