I first spoke to Amelia to find out all about different rates/packages available for electric car. She was ever so patient while trying to help me understand the different pricing systems. It was a ve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted Energía on Saturday and a lovely woman called Somiya explained everything very clear. Then, on Monday, she called me back at the agreed time to finalize the switch. She answered me all my... See more
Company replied
Stephen Cunningham came to my door today was currently with prepaypower it was costing me a lot of money, €50-70 a week i was putting into the meter, stephen called at the right time and saved me almo... See more
Company replied
Sophia vijayakumar Brilliant 👏 👏 I am looking to change my provider and I put it on the long finger and then Sophia came to my door she is wonderful and change over is very quick and easy and v... See more
Company replied
Company details
Written by the company
Energia is part of the Energia Group and together we energise over 250,000 homes and businesses across Ireland with renewable electricity and natural gas. Energia first launched in 1999 to business electricity customers and in 2014 Energia entered the residential market in Ireland. Leading the way in sustainable energy, Energia has been the longest provider of Renewable Electricity in Ireland. Energia Group supplies approximately 17% of the island of Ireland’s total electricity requirements and 20% of the island’s total wind power meeting the energy needs of 800,000 homes and businesses with competitive electricity and gas services provided through its two retail brands Energia and Power NI. Our shared Energia group vision centres on being a force for change towards greener, cleaner and smarter energy generation. We do this through ongoing research, development and investment in renewables, technology and customer solutions.
Gold Winner
UK National Contact Centre Awards 2025
Energia Group were awarded the Gold Winner Award at the UK National Contact Centre Awards 2025.
Contact info
The Generali Building, Blanchardstown Retail Park, Blanchardstown, Dublin, D15 YT2H, Dublin, Ireland
- 1850300700
- info@energia.ie
- energia.ie
4.3
Excellent
6k reviews
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Sophia vijayajumar
Sophia vijayajumar
Excellent very professional.due to her I switched to energia thanks
30 June 2026
Unprompted review
Reply from Energia
Hi Margaret,
Thank you for taking the time to leave your review. It’s great to hear that Sophia was able to assist you in registering with us. I hope you continue to enjoy your time as our customer!
Kind Regards,
Rachel
Sophia vijayakumar was very helpful and…
Sophia vijayakumar was very helpful and friendly with our household
30 June 2026
Unprompted review
Reply from Energia
Hi Caitriona,
Thanks so much for taking the time to leave your review. I'm glad to hear that you found Sophia helpful! It's great to hear that she was able to assist you. We really appreciate your feedback.
Kind Regards,
Rachel
Priya patha, Great customer service
Priya patha, was very friendly and explained any discounts she could offer from energia while comparing them to my current bill from a different company. She explained my current bills and identified I was actually out of contract which I didn’t realise. Very good customer service would highly recommend
30 June 2026
Unprompted review
Reply from Energia
Hi Craig,
Thank you for taking the time to leave your review. I am delighted to hear that Priya was able to assist you by explaining our offers and comparing them to your current bills. We really appreciate your feedback, and I hope you continue to enjoy your time as our customer!
Kind Regards,
Rachel
Sophia Vijayakumar
Sophia Vijayakumar, was very efficient and got straight to the point, seamless changeover to Enetgia!
29 June 2026
Unprompted review
Reply from Energia
Good Morning,
Thank you you taking the time to leave your review and your feedback about our agent Sophia. I am so happy that Sophia was very efficient and made the switching process very easy for you. I hope you enjoy your time as our customer.
Kind Regards,
Alyson
Great Staff
I contacted Energía on Saturday and a lovely woman called Somiya explained everything very clear. Then, on Monday, she called me back at the agreed time to finalize the switch. She answered me all my questions clearly and shed light on the process.
Also to mention - It was so easy to understand her for a non native speaker as me and there was not background noise, which is a hell of a noise when calling other companies as Electric Ireland.
29 June 2026
Unprompted review
Reply from Energia
Hi Miguel,
Thank you for taking the time to leave your lovely review. I am so happy that our agent Somiya helped you with your switch to Energia. I am happy that you found everything clear and easy to understand, I will certainly pass your feedback to Somiya. I hope that you enjoy your time as our customer.
Kind Regards,
Alyson
I switched electric providers today and…
I switched electric providers today and the guy, Joel Thomas, could not have been more helpful. Thank you
26 June 2026
Unprompted review
Reply from Energia
Hi Patrick,
Thank you for taking the time to leave your review. I am happy to hear you decided to switch to Energia and that Joel was able to help you with this, I will pass your feedback on to Joel. I hope you enjoy your time as our customer.
Kind Regards,
Alyson
After PrePay Power Pain. Excellent Energia
After a terrible experience with PrePay Power Ireland (the sneaky thieves). I was swapped easily (too about 30 minutes) by a very helpful and entertaining customer service chap named Joel Thomas. Much better deal and trustworthy customer representative.
Would be 5 stars. But government is Ireland is skinning us with energy costs!
26 June 2026
Unprompted review
Reply from Energia
Hi Dave,
Thank you for taking the time to leave a review. I am sorry to hear of your experience with your old supplier, but happy that Joel was able to assist you and found a better offer for you. I will certainly pass your feedback on to Joel. I hope that you enjoy your time as our customer.
Kind Regards,
Alyson
Sophia Vijayakumar was very polite and…
Sophia Vijayakumar was very polite and explained in detail
26 June 2026
Unprompted review
Reply from Energia
Good Morning,
Thank you you taking the time to leave your review. We really appreciate your feedback about our agent Sophia. I am so happy that Sophia was polite and explained everything to you. I hope you enjoy your time as our customer.
Kind Regards,
Alyson
Amelia was very helpful on our call…
Amelia was very helpful on our call today and made our switch to Energia very seamless. We are very happy with our new dual fuel plan!
26 June 2026
Unprompted review
Reply from Energia
Hi Niamh,
Thank you for taking the time to leave your positive review. We really appreciate your feedback about our agent Amelia and I am so happy that Amelia made the switch to Energia so easy. I hope you enjoy your time as our customer.
Kind Regards,
Alyson
Electricity & Gas Renewal
I called Energia this morning to renew my contract for Electricity & Gas. Needless to say, again their service is exceptional. I had the pleasure of speaking to Simon McColskey who was extremely helpful. I am a long time customer of Energia, and what I truly like about this company is that I call an actual person, they always give me a good renewal rate, and I feel I'm getting the best deal overall.
Simon couldn't have been nicer.
26 June 2026
Unprompted review
Reply from Energia
Good Afternoon Gina,
Thank you so much for taking the time to leave your review. I am delighted to hear that Simon provided such exceptional customer service and made your contract renewal a positive experience. I will be sure to pass your kind feedback on to Simon.
Thank you for your continued loyalty and for choosing Energia, we truly appreciate your support.
Kind Regards,
Alyson
Sophie vijayakumar was so friendly and…
Sophie vijayakumar was so friendly and professional so i switched i energia happy to be part of energia thanks girl
25 June 2026
Unprompted review
Reply from Energia
Hi Malgorzata,
We're so happy to hear Sophia was friendly and professional. We appreciate you joining us!
Thank you for taking the time to leave your positive feedback.
Kind Regards,
Sarah
Priya patha
Priya patha, came to my house and was to help change over provider for gas and electricity. Priya was very helpful and very polite. Thank you Priya
25 June 2026
Unprompted review
Reply from Energia
Good morning Haley,
We truly appreciate you taking the time to share your positive experience. We're so glad to hear Priya was helpful and polite.
We hope you enjoy the rest of your time as an Energia customer.
Kind Regards,
Sarah
Priya patha ,brilliant very good sale…
Priya patha ,brilliant very good sale person , I would employ her ourself.
24 June 2026
Unprompted review
Reply from Energia
Hi Patrick,
Thanks so much for taking the time to leave your review. I'm so glad Priya was able to assist you! I hope you continue to enjoy your time as our customer.
Kind Regards,
Rachel
Sophia Vijayakumar was lovely lady and…
Sophia Vijayakumar was lovely lady and presented her sale very professionally
24 June 2026
Unprompted review
Reply from Energia
Hi Noel,
Thank you for taking the time to leave your review. It's great to hear that Sophia was able to assist you! We really appreciate your feedback.
Kind Regards,
Rachel
Priya and Lalli
Priya and Lalli
They were both very professional. I changed to Energia as a result of this.
22 June 2026
Unprompted review
Reply from Energia
Hi Seamus
We're so happy to hear Priya and Lalli provided a professional experience that led you to join us! Thank you for your feedback.
We hope you continue to enjoy your time as an Energia Customer
Kind Regards,
Sarah
Ananya
Ananya, Was very helpful and explained the whole pricing system to me, Donal
22 June 2026
Unprompted review
Reply from Energia
Hi Donal
We're glad to hear Ananya provided such clear and helpful information. Thank you for your feedback!
We hope you enjoy the rest of your time as an Energia customer.
Kind regards,
Sarah
Sumanth Gurramkonda helped me move to Energia
Sumanth Gurramkonda helped me moved to Energia for Gas and Electric. He was v helpful.
22 June 2026
Unprompted review
Reply from Energia
Hi Kevin,
Thanks so much for taking the time to leave your review. I'm so glad to hear that Sumanth was able to help with your registration! I hope you continue to enjoy your time as our customer.
Kind Regards,
Rachel
Ananya Manjunath came near my door…
Ananya Manjunath came near my door ,Extremely effiency and kind. Impressed with the service excellent customer service.timing with ananya is very good thanks ananya
19 June 2026
Unprompted review
Reply from Energia
Hi Eugene
We are so pleased to hear about your excellent experience with Ananya! Your kind words about our service are truly appreciated.
We hope you continue to enjoy your time as an Energia customer.
Kind Regards,
Sarah
signing up contract
All the process of signing up to Energia.ie for Dual Fuel plan was smooth and professional by the staff member named Sofia Vijayakumar. Great company good staff highly recommended.
19 June 2026
Unprompted review
Reply from Energia
Hi Ibad,
We're so pleased to hear your sign-up process for our Dual Fuel plan was smooth and professional with the help of Sofia. Thank you for taking the time to leave your review and for the recommendation!
We hope you continue to enjoy your time as an Energia customer.
Kind Regards
Sarah
I recently switched to Energia with Ananya
I recently switched to Energia with Ananya’s help at my door. She was very professional, friendly, and answered all of my questions. I had just moved into a new house and wasn’t sure which energy provider to choose. Ananya explained everything clearly and convinced me that Energia was the right choice.
Excellent service!
17 June 2026
Unprompted review
Reply from Energia
Hi Ana,
We are so happy to hear about your positive experience! It's wonderful that Ananya could assist you so effectively with your energy needs during your move. Thank you for sharing your kind words.
We hope you continue to enjoy your time as an Energia Customer.
Kind Regards,
Sarah
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