Energy Solutions Reviews 23

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Extremely professional in every way. From initial call with Gemma (very knowledgeable and helpful) to electrics by Michael, interior insulation by Davy and Paul, the guys are experienced and highly... See more

Rated 5 out of 5 stars

Just had new boiler,radiator valves,loft top up, window vents,all fitted to very high standard and all workmen were polite and helpful and kept me informed of the work needed doing, minimum disruptio... See more

Rated 5 out of 5 stars

Had them out in January to replace the boiler and add installation to the attic. Everyone who came were professional and friendly. The job they did was fantastic and completed only in a few days with... See more

Rated 5 out of 5 stars

Absolutely Top Notch! Huge shout out to Envo employees Paul and Davie who decked our house out with insulation! What a fantastic job you did! (Django misses you both!) Massive thanks to Paul McLea... See more

Company details

  1. Gas company
  2. Energy supplier

About Energy Solutions

Information provided by various external sources

We're brokers in electricity, gas and water giving you a professional, efficient service that can save you money and increase your profits

Save time and Save money

Each year, you will be looking to save money on your businesses' utility bills, which can be a minefield and take you countless hours to research. With so many different suppliers and products on the market, it takes literally days and weeks to sift through all the different options.

Let us take the hassle away from you...

At Energy Solutions, we will:

  • Scrutinise your existing contract looking for problems
  • Renew your contract at the right time - at the lowest prices
  • Find you better, flexible utility deals - saving you another 3-5%
  • Discover cheaper suppliers for you
  • Make certain you have the right meters
  • Put you on money-saving tariffs
  • Ensure you are billed correctly
  • Not charge you a penny!

We take 100% of our fee from the supplier


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend Arash

I highly recommend Arash. He is reliable & efficient & communicates very well. We used him for a gas safety certificate & will definitely be using him again.

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Had them out in January to replace the…

Had them out in January to replace the boiler and add installation to the attic. Everyone who came were professional and friendly. The job they did was fantastic and completed only in a few days with little to no disruption. Would trust them to do further work.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Air source pump service

Had these guys out to service our air source pump. These people are extremely pleasant and helpful from speaking to them on the telephone to the guy who came out to do the service. First class service all round. Very much thank you to you all.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Very Very satisfied

Just had new boiler,radiator valves,loft top up, window vents,all fitted to very high standard and all workmen were polite and helpful and kept me informed of the work needed doing, minimum disruption and Davy was very helpful when filling paperwork.
Had small problem few days after installation and I emailed them and they got straight back to help me.Very Very happy with the teams and company

5 January 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLENT 5*****

EXCELLENT 5*****, Andy was more than helpful abd got our new boiler and loft insulation with 2 weeks. I can honestly say it was a pleasure to deal with this company.

3 December 2023
Unprompted review
Rated 1 out of 5 stars

Reviews for different company

I had a phone call on 11 Jul at 17.15 from Energy Solutions. After checking with companies house and Google I found several companies mostly with dubious histories. One of the few that are still in business is Energy Solutions/ Energy Brokers Ltd.
Energy Solutions /Energy Brokers Ltd have complained to Trustpilot that the review is not for their company, this is my reply. Trustpilot gave me 2 days to reply over the a weekend when I was away.

Perusing your TrustPilot web page uk.trustpilot.com -review -energybrokers-co-uk , the verification is no doubt for Energy Solutions /Energy Brokers Ltd - but ALL the reviews appear to be for another company (Envo) in a different line of business. I posted a review pointing this out.
My review pointed out the obvious disparity between the reviews and the verification of the company.
It states Energy Solutions /Energy Brokers Ltd are BROKERS for energy. ALL the reviews are for INSTALLATION of insulation or boilers.
I can only think of 3 possibilities.
1) Trustpilot have somehow got their wires crossed and are putting reviews for a different company on you page.
2) Your company review is not accurate
3) A company posting false reviews have got their script mixed up.
I have sent a screen shot showing your verified data and the first review at that time which is clearly not for an energy broker under separate cover to Trustpilot.
Edit 18/8/22
I have been asked to prove the above called me or I am a cutomer. How can I send this proof? It is a long and boring voice recording.

16 August 2022
Unprompted review
Energy Solutions logo

Reply from Energy Solutions

Colin, no one called you from Energy Solutions, we don't do outbound calling. Maybe call them and ask them what the company name and website is.
You are writing reviews of another company on our profile, this has been pointed out to you more than once. Look at point 1 on your own list.
I have highlighted this fact to both yourself and Trustpilot, but neither of you want to see the obvious.
We had problems with a Colin leaving fake reviews before, maybe it you?
I've flagged your review again, so you'll have another 3 days to prove you're a customer or we called you. Good luck.
Edit 18/8/22
Colin, first you could look at the number that called you and see if it matches the number on this profile?
You could call the number and ask the name of the company, the company website and the directors name.
Or you can email the call to me nick@energybrokers.co.uk

Rated 5 out of 5 stars

Very satisfied customer

Hi
I had cavity wall insulation put in yesterday
And I can recommend the two boys that installed this they where very efficient and friendly and just wanted to to let you know how very pleased we were one of the boys was called David but not sure of the other boys name .
Annmarie K. G64 1DP

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

Extremely professional in every way. From initial call with Gemma (very knowledgeable and helpful) to electrics by Michael, interior insulation by Davy and Paul, the guys are experienced and highly competent..not to mention friendly. I have been 30yrs in the construction industry and can safely say that Envo should be proud of their workforce..thanks guys!

16 February 2022
Unprompted review
Rated 1 out of 5 stars

Waited in all week on someone to fit a…

Waited in all week on someone to fit a boiler they never turned up. Then agreed price changed 3 times before someone turned. Advertising free boilers for elderly people when in reality it's far from the case.

So you don't offer boiler replacement on your website must have the wrong place right enough.

27 January 2022
Unprompted review
Energy Solutions logo

Reply from Energy Solutions

Hi Gordon. We are commercial energy brokers, so we only deal with businesses and we don't supply boilers. Please can you check that you're reviewing the right company?

Rated 5 out of 5 stars

Efficient and extremely professional - house is very warm

Amazing work! I truly recommend this company.
Paul did the insulation refill all by himself in a meticulous and professional way. He was very accommodating, completing the job in no time, leaving everything where it was and no mess. What a difference; the house feels very warm. I only have to keep heatings on for 2 hours a day, as opposed to all day, before the work. Big energy savings! All the other guys who carried out other work, from start to finish, were very professional and friendly. I have been let down by a lot of joiners and various companies lately, who did a terrible job and/or left it unfinished.
This company is by far the best I’ve ever dealt with! They really kept to their promise to do an excellent job! Customer service seems to be their top priority. 100% recommend.
Sara

11 December 2021
Unprompted review
Rated 2 out of 5 stars

Warmer but not worth it.

I had written a review based solely on half the job being done. Now that it is complete, I am left with stained carpets that no longer fit. Some parts have become trip hazards.

I had to buy paint to paint over walls where the plaster could not be cleaned off.

I was quoted 5 days for the job. All in all it took 14 days over almost a month.

Yes it is slightly warmer, but in my opinion, not worth the damage.

15 November 2021
Unprompted review
Energy Solutions logo

Reply from Energy Solutions

Hi, we have no record of you as a customer. Do you have the right Energy Solutions?

Rated 5 out of 5 stars

A Cracking Pair

Just had Jim and John in to do internal insulation work on my house. They were brilliant! easy to talk to, carefull in covid safety and very professional in their work. Definitely would recommend them and have, for anyone thinking on getting this work done. Cheers lads. Charlie

16 April 2021
Unprompted review
Rated 5 out of 5 stars

Property, Oban

Jim and John from envo insulated my property. Top guys, friendly, polite.
I would highly recommend envo and Jim and John for their great work. Absolutely amazing from start to finish

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely Top Notch

Absolutely Top Notch!
Huge shout out to Envo employees Paul and Davie who decked our house out with insulation! What a fantastic job you did! (Django misses you both!)
Massive thanks to Paul McLean for organising the teams. It's been a pleasure from start to finish to have worked with the company. Highly recommend!

5 February 2021
Unprompted review
Rated 5 out of 5 stars

Had governments grant for insulation…

Had governments grant for insulation and Boiler. Great service from start to finish. workers very tidy and put covers down to protect my new carpets. Also Ricky sales Representative was brilliant in explaining everything..

5 March 2020
Unprompted review
Rated 5 out of 5 stars

nice people

I have got top notch support. Thanks for your great service

3 August 2016
Unprompted review
Energy Solutions logo

Reply from Energy Solutions

Glad you found what you were looking for Curtis.

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