They promise you will save money when they switch you but once switched the new supplier almost doubled my monthly direct debit for that whole year , gas prices have gone up buy not doubled , rath... See more
Company replied
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See what reviewers are saying
Energy Helpline unlike before your service has been deteriorated compared with a few years ago, i.e. when I talked to Brian over the phone he was always very evasive to his customer which I found ve... See more
Company replied
Plagues my company with cold sales calls and won't stop - we've had three calls in a single hour and are registered with Telephone Preference Service. Keeps asking for information which would allow th... See more
I went into the Energywise email. Put in details of current energy provider and usage per year plus postcode. They suggested relevant tariffs. You simply clicked on the one you wanted then confirm, ad... See more
Company replied
Company details
Written by the company
A quick and easy energy price comparison service, look no further than energyhelpline! We compare all major UK energy companies, process your switch swiftly and ensure there is no interruption to your supply for maximum peace of mind. Switch with us by phone or online, and save up to £461 on your energy bills! We don't just do electricity and gas, we also have a team of experts who can get you a new meter.
Energy Helpline
Written by the company
- Save up to £461 on your energy bills!
Contact info
Comparison Technologies Ltd, Ground & Lower Ground, One Valentine Place , SE1 8QH, London, United Kingdom
- energyhelpline.com
3.3
Average
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Very easy to compare and switch over
6 September 2021
Reply from Energy Helpline
Hello Paul Mearns,
Thank you for your feedback and the 5 star review.
We are happy to read that you found our service easy to use.
Kind regards,
The Energy Helpline Customer Services Team
So far so good but can’t really say as…
So far so good but can’t really say as I haven’t quite changed over yet still a bit to go
6 September 2021
Reply from Energy Helpline
Hello Mrs Hackett,
We would like to thank you for your feedback.
If you have any questions or problems with the switch over process, please do not hesitate to contact us.
We hope to assist you with switching suppliers again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Easy to fill in and did a wide sweep of…
Easy to fill in and did a wide sweep of energy providers.
6 September 2021
Reply from Energy Helpline
Hello Robert,
Thank you for your feedback on our service.
We are pleased to read that you found our service easy to use and that you were happy with the range of suppliers available to sign up to.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
All easy with no problems encountered
6 September 2021
Reply from Energy Helpline
Hello Robert Craig,
Thank you for your feedback.
We are pleased to read that you found our service easy to use and that you did not come across any problems.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Easy peasy
Easy peasy - lemon squeezy. Everyone should use this energy comparison website when their contract is due for renewal or if they are dissatisfied with their current energy provider =]
6 September 2021
Reply from Energy Helpline
Hello Jennifer Pritchard,
We would like to thank you for your wonderful feedback!
It is lovely to read that you are very happy with the service we provided and that you would recommend us to others.
We hope to be able to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Quick and easy.
5 September 2021
Reply from Energy Helpline
Hello Julianna,
We would like to thank you for your feedback on our service and for the 5 star review!
We hope to help you switch your energy suppliers again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Barry,
Thank you for your feedback on our service.
We are happy to read that you found the information clear and easy to read on our website.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Ann Kill,
We would like to thank you for your feedback and are pleased to read that you are happy with the service that you received from us.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Speedy response
Great help to me finding the best energy deal , it took seconds. Thank you
4 September 2021
Reply from Energy Helpline
Hello Sally McLean,
Thank you for your lovely feedback.
We are happy to read that you found our service easy to use to find the best energy deal for you!
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
It was easy to change
4 September 2021
Reply from Energy Helpline
Hello Gary,
We would like to thank you for your feedback and the 5 star review.
We are pleased to read that you found our service easy to use and hope that we can assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
went very well.
4 September 2021
Reply from Energy Helpline
Hello Janet Greenwood,
Thank you for your feedback. We are pleased to read that your switch process went well for you.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
So easy and simple to switch.
4 September 2021
Reply from Energy Helpline
Dear Mr D Lee,
Thank you for your feedback and the 5 star review.
We hope that we can assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Very quick and easy with well explained…
Very quick and easy with well explained and completely trouble free.
4 September 2021
Reply from Energy Helpline
Hello Clive Poole,
We would like to thank you for your feedback on our service, we really appreciate it!
It's lovely to know that you found our service quick and easy to use.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Paul Croston,
Thank you for your lovely feedback and the 5 star review.
We are pleased that you found our website quick and easy to use.
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello John,
We would like to thank you for your feedback and the 5 star review.
We hope to be able to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Deborah,
Thank you for your feedback on our service.
We are pleased to read that you found our website easy to use, we aim to make the switching process as easy as possible for customers.
Kind regards,
The Energy Helpline Customer Services
Energy helpline have been working n…
Energy helpline have been working n hand over the last two changes I have made an got me great deal over the last 5 yrs great service from them thanks
3 September 2021
Reply from Energy Helpline
Hello Melvin,
We would like to thank you for your lovely feedback, and we are very pleased to read that you have been using our service for the last 5 years!
We hope to assist you with switching suppliers again in the future!
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Wayne,
Thank you for your feedback and 5 star review!
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
Reply from Energy Helpline
Hello Alec,
Thank you for your lovely feedback.
We are very pleased to read that you found our service simple to use, as we aim to make the switching process as easy as possible for customers.
Kind regards,
The Energy Helpline Customer Services Team
The switch appears to be going through…
The switch appears to be going through smoothly and a good 2 year fixed deal has been chosen.
3 September 2021
Reply from Energy Helpline
Hello Carolyn Bones,
We would like to thank you for your feedback and 5 star review.
We are pleased to read that you found a suitable tariff for you!
We hope to assist you again in the future.
Kind regards,
The Energy Helpline Customer Services Team
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