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be careful about their kindness! They answered your questions but after getting you signing the contract, you found no one to track the status. They hang up the phone at the second when they persua... See more
Company replied
I asked the colleague for a confirmation on the monthly price I have to pay for this service. he did not give me one and just went ahead and finalized my contract. I would like to see a confirmation o... See more
Being a newcomer to switching energy supplier, I stumbled across this website from a posting in a FB support group. Just amazing that I had believed I had to keep the the supplier that was alread... See more
Company replied
Company details
Information provided by various external sources
Comparateur-Energie.be compares the prices of electricity and gas suppliers in Belgium. Free comparator certified by the CREG, our energy experts will support you in your change of energy supplier.
Contact info
Rue Natalis, 2 , 4020, Liège, Belgium
- 080037456
- info@energyprice.be
- energyprice.be
1.6
Bad
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Energyprice.be
Dear madam Suleman,
Sorry to read you aren't satisfied.
As far as the switch of supplier is concerned, we will gladly help you. You can contact our customer service every weekday between 9 AM and 6 PM on th efollowing phone-number: 0800 37 456.
However, once the switch is completed. Services related to yoru contract are handled by the supplier's customer service.
Sincerely,
- The Energyprice team
The customer service was great
The customer service was great! Incredibly helpful and gave me great advice. As an expat here, it’s really helpful when someone speaks English!
8 October 2020
Reply from Energyprice.be
Super. Thank you very much for the positive feedback!
Reply from Energyprice.be
That's nice to hear, thank you very much Michele!
Not trustworthy! Don't sign the contract via telephone
be careful about their kindness!
They answered your questions but after getting you signing the contract, you found no one to track the status. They hang up the phone at the second when they persuaded me to sign the contract via telephone.
Don't sign the contract via the telephone, because it'll be different from what you've expected.
11 September 2020
Unprompted review
Reply from Energyprice.be
Dear Solange,
We regret reading you aren't happy with the service.
As we are overseen by the CREG, we are obligated to offer you the exact contract we proposed to you. If anything went wrong, you can always contact us on our phone number: 0800 37 456, between 9 AM and 6 PM on weekdays and we'll gladly help you.
Sincerely,
The Energyprice team
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