I rented a flat assisted by Annah Gee❤️ She helped me with a few viewings and worked to find what was best for my situation. Then it took a bit more time than usual to get my documents approved,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Enfields Lettings are a specialist residential lettings agency offering houses and flats for rent.
Contact info
345 Shirley Road, SO15 3JD, Southampton, United Kingdom
- 023 8070 6011
- lettings-southampton@enfields.co.uk
- enfields-southampton.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Great, friendly, professional service. Worked hard for us during a difficult completion process. Would highly recommend them
Enfields was very helpful when…
Enfields was very helpful when representing the seller of a property I purchased. The transaction was part of a larger chain, and the team at Enfields did an excellent job in managing all links of the chain.

Reply from Enfields Lettings
We have used Enfields to manage our…
We have used Enfields to manage our rental property and then to sell it. We have been very impressed with the service we received for both transactions. We have always been kept informed about letting and selling issues. The staff are friendly, approachable, professional and very knowledgeable. They are a local firm who know the market extremely well. We would always use Enfields in the future and have no hesitation in recommending them highly to others.

Reply from Enfields Lettings
Enfield's were brilliant from start to…
Enfield's were brilliant from start to finish. Their agents give honest advice but also respect your privacy and aren't to intrusive. Other companies we viewed houses through force you to fill out forms after every house you visit which we found very time-consuming and extremely tedious. Enfield's only contact us when they thought they had a new property that we'd be interested in. The two people who we dealt with, Sam Binnington, and Shaun Jordan were extremely professional as well very understanding about our needs. They provide help throughout the process and were able to talk us through the jargon as first time buyers.

Reply from Enfields Lettings
Professional estate agent who get the job done
A very professional estate agent who know their stuff without being overly salesy. They were clear and upfront with the process and costs from the start, and used data to help me decide the right price to pitch my house at. They kept me updated with viewings and feedback. They advised well during the bidding process, so I felt I got the best possible offer. From offer to sale they kept me updated regularly, communicated well with the other estate agent in the chain and kept the solictors moving.
Overall, they did everything a good estate agent should do. Thanks to Sam and Shaun's hard work, my house was on the market for about a month before offer accepted, and about 10 weeks from offer to completion. I'd definitely recommend them again.

Reply from Enfields Lettings
Excellent !
These guys in Enfields are absolutely excellent. Communication was really good. They were updating us with progress every week always with polite and professional manners. There was some issues with the selling process but they put lots of afford to make the property ours. 5 star company!

Reply from Enfields Lettings
Would highly recommend this company was …terry and Nathan
Would highly recommend this company was very polite and professional thankyou guys

Reply from Enfields Lettings
Thank you!
Thank you, Enfields, for your prompt and professional approach to assisting us with the sale of our house.
Donna

Reply from Enfields Lettings
Personal service that exceeded our expectations.
We were very impressed with everything that Enfields did for us. We took our time to decide who we were going to go with but we decided to use them because they were a smaller agency that were local to us. We started talking to Paul, the manager, but we have spoken to many of the sales team, who have all been efficient and helpful. That is something that we really liked as it was a whole team effort and we felt that we worked really well with everyone and built a great relationship with them. We were very impressed with their knowledge and the fact that they listened to what we wanted and the process was led by us and our needs. They always rang on a Tuesday to give us updates about what was happening. Thanks to all of the great service, we sold our property within days and completed more quickly than predicted.

Reply from Enfields Lettings
"Jack was absolutely brilliant
"Jack was absolutely brilliant! He understood my situation and was there to support me and calm me down when needed. I was in a very hard situation and I was very impressed and relieved when Jack helped me and got me sorted. There is absolutely no improvements that can be made."

Reply from Enfields Lettings
Quick response from support team
The turn around time for the issues raised was really good. It was a quick response from support team

Reply from Enfields Lettings
Enfields are excellent
Enfields are excellent! They are so much better than the agency I was with before. I have both of my properties on with them and I could not be happier. They are great both ways, with us and with the tenants. Georgia and Jack are our main points of contact and they are both very good, helpful and professional.

Reply from Enfields Lettings
Flat sale
Communication- 10/10 Friendliness- 10/10 Professionalism- 10/10 From the valuation to the sale I cannot fault Enfields one little bit, all the staff were fantastic and it made moving much, much easier. I cannot recommend Enfields higher. First class!

Reply from Enfields Lettings
Enfields were very professional during …
Enfields were very professional during our house sale with excellent communication and advice throughout the process. Thanks in particular to Sam and Shaun at the Shirley branch. Recommended.

Reply from Enfields Lettings
"Enfields are absolutely brilliant …
"Enfields are absolutely brilliant compared to other agents in Southampton. Shaun was brilliant, he kept me involved in every stage. He did loads more than he should have done which was very much appreciated. He went well and truly above and beyond. Overall the service is fast and efficient, the agents are open and honest with everything. Also their local knowledge is outstanding. "

Reply from Enfields Lettings
Great experience
Great experience with Sam, Will and Sean. Professional service and gave me useful advice throughout the process.

Reply from Enfields Lettings
Generally speaking I have enjoyed high …
Generally speaking I have enjoyed high levels of service, including regular feedback and sound advice from a friendly and professional team.

Reply from Enfields Lettings
Excellent service with our rental …
Excellent service with our rental property. Faultless ! thank you to Jack and team at Oxford Street - can't recommend highly enough.

Reply from Enfields Lettings
A fantastic team!
A fantastic team, sold our flat in two days, only problem was with the property we bought from a different agent.
Brilliant team would highly recommend them.
Pat and Martin

Reply from Enfields Lettings
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







