Engage Reviews 

389
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptionally friendly staff, delicious food and drinks, and the seamless organization provided across various high-profile sporting and entertainment events. People note that dedicated account managers and hosts go above and beyond to ensure that every single detail is handled with professionalism from start to finish. Some reviewers were not happy with occasional communication hurdles, mentioning persistent unwanted phone calls, unexpected automated chatbot interactions, or minor background noise issues during guest speaker presentations. Despite these specific communication and environmental drawbacks, the vast majority of visitors highlight the incredible atmosphere, wonderful seats, and overall exceptional hospitality.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professional, welcoming,... See more

Service

Customers consistently note positive experiences with service, highlighting professional staff and seamless... See more

User experience

Clients share positive opinions on user experience, describing it as top-tier and well-organised from start... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing widespread appreciation for the... See more

Location

Reviewers express high satisfaction and appreciation regarding the wonderful locations and fantastic viewing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Icon at the Ignition Club. What a fantastic way to have a great time with friends and colleagues. Eat drink and be merry. An excellent vantage point to watch the racing. Insightful interviews in... See more

Company replied

Rated 5 out of 5 stars

We spend a fabulous day at Ascot with Engage! It couldn’t be better organised. What we had to do is to eat, to drink and enjoy. The staff was friendly and very knowledgeable about racing, we had the b... See more

Company replied

Rated 5 out of 5 stars

I spent Friday at the Spa GP through a booking with Engage . I am now spoilt for life and am enjoying telling friends about my experience. Ashley from Engage could not have been more helpful and wa... See more

Rated 5 out of 5 stars

Another really enjoyable day at Henley 2026 with Engage. Food, drink and staff were all superb. We have been going to Henley with Engage for many years, and whether we have taken a private tent for 50... See more

Company replied


Company details

  1. #12 of 22 best companies in Event management company
  2. #12 of 21 best companies in Event Planning Service
  3. #13 of 39 best companies in Event ticket seller

About Engage

Written by the company

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Company Description

We’re ENGAGE, the sports and entertainment experts. We create, deliver and find high-quality hospitality, events and travel experiences. Our experiences aren’t just about the event itself, but about incredible occasions and unforgettable moments, exceptional hospitality and excellent personal service. They’re about bringing people together, creating connections and building lasting bonds. Engage Calendar

Official Partnerships

Our Official Partnerships spread widely across the sporting and entertainment opportunities, including contracts with Twickenham, Wembley Stadium, Lord's, The Kia Oval, Silverstone, The BRIT Awards and many more. Explore Partnerships

ICON

ICON is our premium brand offering, giving you the ultimate hospitality experience. Experience world-class hospitality at the best venues around the world with ICON. EXPLORE ICON

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(389)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Royal Ascot day 5

Royal Ascot day 5 - Nothing shy of 5/5 . Everything for the day was as smooth and stress free as possible. Incredible staff from being welcomed in all the way through to the gracious goodbye. Fabulous food and drink served promptly throughout the day with comfortable amenities all within an ideal distance. Absolutely would recommend booking with Engage for the ultimate sporting day out in style

20 June 2026
Unprompted review
Engage logo

Reply from Engage

Thanks Harvey for a brilliant review. Our ICON by Engage Royal Ascot hospitality delivered and we're really happy. Hope to see you at an event in the near future.

Rated 5 out of 5 stars

extremely high standard of service

host and full team was extremely personable, making sure everyone received a high standard of service

18 June 2026
Unprompted review
Engage logo

Reply from Engage

Thanks Gemma, glad you had a brilliant team at an ICON event by Engage. Hope to see you at an event in the near future

Rated 5 out of 5 stars

A great day at the races.

Great atmosphere and delicious food served by very friendly and efficient staff ... really a good day at the races.

19 June 2026
Unprompted review
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Reply from Engage

Thanks very much for the review Joaquim, glad you had a great day at Ascot. Look forward to seeing you at an event in the near future.

Rated 5 out of 5 stars

Amazing time at Ascot

I had an amazing time at Ascot yesterday! Thank you Engage for the outstanding service!

20 June 2026
Unprompted review
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Reply from Engage

Thanks so much for the great review. Brilliant to here you had a fantastic time at ICON by Engage for Ascot. Hope to see you at an event soon!

Rated 5 out of 5 stars

The India room at the Oval

The India room at the Oval is a brilliant space to watch cricket and socialise. Food and drinks were good and plentiful. Staff on hand were all helpful, attentive and polite, very well trained and set up. The Ex pros were good, Finn especially. Ryan told the same story on both days I was there! They didn't do an afternoon resume of the match on Friday like they did on Thursday which was a shame. Overall highly recommend...if you can afford it.

19 June 2026
Unprompted review
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Reply from Engage

Thanks so much for the great review. Brilliant to hear you had a fantastic time at the Kia Oval. Hope to see you at an event soon!

Rated 5 out of 5 stars

Our best F1 experience to date

This was our second F1 GP outside the UK and we wanted it to be special. We knew we wanted to go to the Barcelona Catalonia GP (used to be the Spanish GP before it was given to Madrid) but nothing else. Engage helped us pick the F1 Experience package, selected and booked the hotel, and arranged transport to and from the track. All we needed to do was book the flights and enjoy – which we did!

It was a well organised and memorable experience.

14 June 2026
Unprompted review
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Reply from Engage

Thanks David for a fantastic review of the service. We're proud of our F1 team and the experience and knowledge they provide. Hope to see you at another race soon!

Rated 5 out of 5 stars

Incredible experience at Paddock Club in Barcelona!

I had a "once in a lifetime" experience recently at the Paddock Club in Barcelona for the 2026 F1 race. Everything went so great, the food on offer was superb, the service was just outstanding - you were never left with less than half a glass of anything!

Couldn't recommend highly enough, Engage were simply fantastic throughout.

12 June 2026
Unprompted review
Engage logo

Reply from Engage

Thanks Nick, fantastic review of the Paddock Club in Barcelona and glad you had an excellent time. Look forward to seeing you at an event in the future

Rated 5 out of 5 stars

Excellent

Excellent - the Engage team made sure that me and my lad had the best experience at the F1. Couldn't recommend them highly enough.

12 June 2026
Unprompted review
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Reply from Engage

Thanks a lot for the review Adil, great to hear you had a great experience at the F1. Look forward to seeing you at an event in the near future.

Rated 5 out of 5 stars

generally a lovely day

generally a lovely day, well organised and professional staff

16 June 2026
Unprompted review
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Reply from Engage

Thanks Lee, great to here you enjoyed the service provide with our ICON events. Hope to see you at an event in the near future.

Rated 1 out of 5 stars

Cold calling relenlessly

I would agree with the previous review on being a menace, no matter how many times I ask them to remove me from their database or add me to their do not call list, they continue to spam my mobile throughout the day.

16 June 2026
Unprompted review
Engage logo

Reply from Engage

Hi Rupert, thanks for the message.

Could you send through your details to info@engage.co.uk please so we can investigate what happened, check our processes and ensure you are removed from our system.

Kind Regards,
Engage

Rated 1 out of 5 stars

This company is a menace

This company is a menace. They have endlessly pestered me with unsolicited calls on my mobile, trying to sell hospitality packages. I have repeatedly told them that I am not involved in purchasing hospitality and asked them to remove me from their call list. But the calls keep coming. Am at the end of my tether with it.

20 May 2026
Unprompted review
Engage logo

Reply from Engage

Hi there, thanks for sharing your review.

Can you please send your details through to info@engage.co.uk and I will ensure you are removed from our system whilst reviewing our records to check on whether our correct procedure is followed.

Rated 5 out of 5 stars

Incredible day

7 May 2026
Unprompted review
Engage logo

Reply from Engage

Thanks John, glad you enjoyed our ICON Golf Day. Hope to see you at an event in the near future.

Rated 5 out of 5 stars

the Grove - managed to excellence

Engage hosted a fantastic golfing event, of which I was so grateful to be a part of. Massive shoutout to Joe Horne, part of the engage team.

7 May 2026
Unprompted review
Engage logo

Reply from Engage

Thanks Jacob, great to hear you enjoyed our ICON Golf day at The Grove and we hope to see you soon.

Rated 5 out of 5 stars

ICON golf day at the Grove

We had a great experience being hosted by Engage at the Grove, the food and drink stations on the tee boxes were unbelievable, especially the scallops! The course was also in immaculate condition.

6 May 2026
Unprompted review
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Reply from Engage

Thanks Christos, brilliant to hear you enjoyed the food and the venue and I hope to see you at another ICON Golf Day at The Grove date in the future

Rated 5 out of 5 stars

Great course and great food

Great golf day. Fantastic food and the venue was superb.

7 May 2026
Unprompted review
Engage logo

Reply from Engage

Thanks Ian, brilliant to hear you enjoyed the food and the venue and I hope to see you at another ICON Golf Day at The Grove date in the future

Rated 5 out of 5 stars

Great Football experience organise by Icon

Great experience organise by Icon - Daisy and the team took great care of us at Sumsub and we are happy to partner on Future events!

27 March 2026
Unprompted review
Engage logo

Reply from Engage

Thanks Thomas, we're deligthed to hear that you had a great experience. We appreciate your kind words and are thrilled about the prospect of partnering on future events! We'll let Daisy know the good news as well.

Rated 4 out of 5 stars

The staff were very friendly and…

The staff were very friendly and professional.
Great view of the race course.
Would have preferred 2 less people per table as not enough space. Main course rather bland and arrived cold.
Good fun day out.

10 March 2026
Unprompted review
Engage logo

Reply from Engage

Thanks Cindy. We're glad you enjoyed the friendly service and race course view. We appreciate your feedback about the table space and the main course and I have fed that back to the events team to review. We'll consider this to improve our guests' experience.

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