Enhance Medical Group Reviews 

3,055
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 448 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and supportive approach throughout their journey, from initial consultation to aftercare. Many highlight the exceptional service, noting the efficiency and seamless process, which made them feel comfortable and well-looked after. People are also very happy with their results, often describing them as amazing and precisely what they desired. However, some customers noted concerns regarding pre-operative communication, citing a lack of empathy or delayed information, and staff being unable to answer questions. A few also felt aftercare was occasionally rushed or less thorough, with some reviewers feeling dismissed or that financial aspects overshadowed clinical concerns. Additionally, some experienced unsatisfactory results or felt surgeons were dismissive or made them feel insecure during consultations.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their kindness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting exceptional care, professionalism, and... See more

User experience

People report overwhelmingly positive experiences with the user experience, often describing it as... See more

Customer service

Users describe positive interactions with customer service, highlighting the kindness, support, and detailed... See more

Product

Clients share positive opinions on product, with many expressing extreme satisfaction with their results,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The last few months have flown by. No question to my PCC was too much and always answered promptly. All staff at Hammersmith hospital were so kind and lovely and made the experience much less worrying... See more

Company replied

Rated 5 out of 5 stars

Uplift and Implants 345cc Great initial meeting and consultation in Manchester. The hospital/Operation staffing Birmingham A* and Dr Koda was phenomenal in explaining everything in a no nonsens... See more

Company replied

Rated 5 out of 5 stars

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. I... See more

Company replied

Rated 5 out of 5 stars

From my very visit for my consultation through to my after care I can not compliment Enhance enough. The helpful staff with their professionalism and care are abundant. The wonderful staff at St Josep... See more

Company replied


Company details

  1. #14 of 67 best companies in Cosmetics Industry
  2. #4 of 8 best companies in Plastic Surgeon
  3. #7 of 14 best companies in Plastic surgery clinic
  4. #6 of 16 best companies in Private hospital
  5. #3 of 9 best companies in Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(3,055)

438 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyone was so professional

Everyone was so professional. No such thing as a silly question. From initial appointment to operation was just over a month. Everyone along the way was so helpful and the staff on the day of my op were amazing.

6 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Charlotte! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Have a very good experience with Ben khoda

Have a very good experience with enhance, everyone I spoke too or seen was very friendly and nothing I asked was too much! Thankyou for changing my life

27 May 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Samantha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Breast reduction - Bristol / Birmingham

The team at Enhance are amazing!

The whole process has been smooth from start to finish. My PCC was Melanie, she responded quickly to any emails or concerns I had and it was always a pleasure talking to her during consultations.

I had my breast reduction surgery last week. My surgeon was Reza Arya. He really listened to what I wanted during consultations and made me feel completely at ease on the day, along with the other wonderful doctors and nurses at Enhance.

I arrived at 9am. The receptionist was lovely and really settled my nerves. The admission process was fairly quick and easy. I was then taken to my bed on the ward and waited for maybe an hour / hour and a half whilst having the necessary conversations before surgery.

Tony was fantastic, he made me feel comfortable. He talked to me and held my hand whilst I was put to sleep - I was really nervous about this so that helped a lot. Especially since it’s pretty quick once you’re told to go to theatre. I really needed that otherwise i would have freaked out.

I stayed overnight and had a lovely nurse and doctor stay with me. They really took care of me and made me feel comfortable. Nothing was too much trouble!

I’m now one week post op, the recovery process has been smooth so far and I’ve just had my first wound care appointment at the Bristol Clinic. This was with Naomi and she was super helpful and made me feel great about my results!

Couldn’t recommend Enhance enough for a breast reduction and lift, the team are absolutely fantastic and the results so far are amazing! Thank you for changing my life ♥️

30 May 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jade! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

It's been an amazing journey from the…

It's been an amazing journey from the start. I am so grateful for the support and care during this time.

1 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Kamila! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

WOW, WOW & WOW

Wow wow & wow! I cannot fault my experience at Enhance medical group Birmingham. The staff were incredible!
My surgeon Mohamed Shalabi was fantastic start to finish, really listened to what I wanted factored in with his expert experience the results are incredible!
Wendy my nurse was fantastic, so caring and helpful throughout my experience.
Tony the anaesthetist was brilliant! Put me at ease we had a few jokes! Couldn’t have wished for a smoother op day with outstanding staff. Highly recommend

4 June 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Samantha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

5 plus plus service and patient experience

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. It is the only time the anethistic didnt make me feel sick! My whole experience has been amazing so far. I had my follow up call today and check up next week. Highly recommended and i did shop around a bit first. Cant fault them😍

3 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Steve! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I was mainly impressed with my surgeon…

I was mainly impressed with my surgeon and nurse carer Wendy at the hospital, both put me at ease and were extremely lovely. Nothing was too much trouble.

3 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Becky! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Uplift and implants - Fab!

Had an uplift with breast implants and couldn’t be happier. I met with Abbie one of the care coordinators who was just fab. She was thorough and did everything possible to make me feel comfortable. Everything was explained to me in depth. The surgeon was precise and measured my whole chest giving me his honest opinion on what would suit my body type and chest size. On the day my surgeon, Mr Khoda, was brilliant, he checked to see how I was feeling and to confirm what we had discussed before showing me the implants which had been ordered ready for the surgery. The nurses were also brilliant on the day of the surgery. The following days from surgery I received calls from enhance to check on my progress as well as my care coordinator, Abbie, checking on how I was feeling and giving advice on things to help. Couldn’t recommend enhance enough. Thank you

1 June 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Mollie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

My procedure

I have been anxious over my procedure and on entering hospital at Hammersmith the staff were so kind and understanding they couldn't have been nicer.
My ward roomies were lovely too
My surgeon was very professional and listened to exactly what I wanted from my procedure he was great.

2 June 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sandra! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Auto augmentation uplift

I’m on week 1 of my auto augmentation uplift no implants, I’m so pleased with them at the moment 🤞🏻 they look brilliant better than I thought my surgeon would achieve just using my own tissue. I’ve had a great experience touch wood 🪵 my surgeon Mohammad Maher gave me his opinion of an option other than implants on my consultation as I didn’t know what I wanted and never even really heard of this procedure. But I think he’s done an amazing job. Everyone at Solihull was lovely from the nurses before my surgery and the anesthetists especially Tony who instantly put me at ease when I arrived and to going under. Had my dressings changed yesterday by a lovely nurse and I’m so happy look forward to seeing the results further along.

26 May 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sianey! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

10/10

10/10 experience. All the staff are so warm and supportive. Melissa and Dr Fallico made the whole experience smooth and I got the results I wanted.

Even the receptionists were super lovely! Would only ever use enhance and the team I used ❤️

20 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review JB! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing

I am 2 days post op from having breast augmentation surgery. The whole process has been flawless The surgical and nursing team were so kind, considerate and professional From what I can see so far the results are just what I wanted

30 May 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sarah! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, all staff in Hammersmith centre were so friendly and patient with me… all of Mr Maklads surgical team were very reassuring and calming keeping my modesty at all times, post op in recovery was very calming nurse Okhana was amazing and supportive with me getting back up on my feet. I would highly recommend anyone to use enhance medical centre as my experience having my surgery was top tier with everything from greeting me, prepping for surgery and post op bed side care.

29 January 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Poppy! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

The staff are all very professional and…

The staff are all very professional and also genuinely friendly and caring. The whole journey with them was well informed, felt very much tailored to me and my individual needs. I had a really good experience and can thoroughly recommend them.

28 May 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Marilyn! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Efficient good standard of care

Efficient good standard of care
Very happy with my post op result so far highly recommended

20 May 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Jessica! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Love Them ❤️ From start to finish they…

Love Them ❤️ From start to finish they have changed my life for the better!
The nurses are amazing and looked after me so well post surgery.
The whole team are absolutely flawless & I cant wait to be back for Part 2!!☺️☺️☺️
#gamechangers 🤗

18 May 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review SM! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I had the best experience with Enhance…

I had the best experience with Enhance Medical, Dr Ottaviani is the sweetest man!
I was completely comfortable through out, after surgery i had the most loveliest nurse.
Recovery was great, aftercare was fantastic!
Thankyou Enhance Medical for my new puppies❤️

1 November 2025
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Rebecca! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Nefer Fallico is an amazing

Nefer Fallico is an amazing, outstanding and extremely skillful surgeon. My recovery from breast uplift and implants was virtually pain free and quick and the results compared to what my breast looked like before is close to miraculous, such a massive improvement. I am extremely happy that Nefer was my surgeon and I cannot thank her enough. Also thank you to the whole team that helped me you are magnificent.

6 February 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natasha! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Highly recommend

I had such a positive experience with enhance medical from the very beginning. Everyone was very welcoming and made the whole process feel really smooth and reassuring. A special thank you to Nefer Fallico who I can’t recommend enough. I’m so happy with the results and so glad I chose to go with Enhance. Thank you again to everyone.

13 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Bethany! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & reccomendations!

Rated 5 out of 5 stars

Amazing results

Amazing results! Absolutely love my boobs they have made me feel so much more confident. Thankyou to enhance and my lovely surgeon Dr Nefer Fallico.
Thanks again! Xxx

13 March 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Caitlan! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

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