Enhance Medical Group Reviews 

3,055
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 448 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and supportive approach throughout their journey, from initial consultation to aftercare. Many highlight the exceptional service, noting the efficiency and seamless process, which made them feel comfortable and well-looked after. People are also very happy with their results, often describing them as amazing and precisely what they desired. However, some customers noted concerns regarding pre-operative communication, citing a lack of empathy or delayed information, and staff being unable to answer questions. A few also felt aftercare was occasionally rushed or less thorough, with some reviewers feeling dismissed or that financial aspects overshadowed clinical concerns. Additionally, some experienced unsatisfactory results or felt surgeons were dismissive or made them feel insecure during consultations.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their kindness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, highlighting exceptional care, professionalism, and... See more

User experience

People report overwhelmingly positive experiences with the user experience, often describing it as... See more

Customer service

Users describe positive interactions with customer service, highlighting the kindness, support, and detailed... See more

Product

Clients share positive opinions on product, with many expressing extreme satisfaction with their results,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The last few months have flown by. No question to my PCC was too much and always answered promptly. All staff at Hammersmith hospital were so kind and lovely and made the experience much less worrying... See more

Company replied

Rated 5 out of 5 stars

Uplift and Implants 345cc Great initial meeting and consultation in Manchester. The hospital/Operation staffing Birmingham A* and Dr Koda was phenomenal in explaining everything in a no nonsens... See more

Company replied

Rated 5 out of 5 stars

From the initial xontact Enhance have listened and heard what i wanted to achieve. All staff are professial and welcoming and immwdiately made me feel relaxed. Admission and surgery is beyond 5*. I... See more

Company replied

Rated 5 out of 5 stars

From my very visit for my consultation through to my after care I can not compliment Enhance enough. The helpful staff with their professionalism and care are abundant. The wonderful staff at St Josep... See more

Company replied


Company details

  1. #14 of 67 best companies in Cosmetics Industry
  2. #4 of 8 best companies in Plastic Surgeon
  3. #7 of 14 best companies in Plastic surgery clinic
  4. #6 of 16 best companies in Private hospital
  5. #3 of 9 best companies in Surgeon

Written by the company

Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.

Breast Enlargement From £4,250

Written by the company

Book Your Free Consultation Today
Please feel free to call our team on 0800 808 5630 or visit our website for more information

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(3,055)

438 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to finish Enhance excels

From start to finish Enhance excels.
My surgeon Dr Maklad was extremely knowledgeable, he got exactly what I was asking for. And has provided just that! I am absolutely elated with the results and I’m only 7 days post surgery!!
All the nursing staff and my patient care coordinator Becci were fabulous throughout. They were supportive, caring and helpful at all steps.
I would recommend Enhance one million times over!
The hospital is also immaculately clean.
I am so happy with my results, I only wish I’d got it done sooner.
Thank you so much Enhance Solihull.

6 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Rachael! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I had my surgery 2 years ago .

I had my surgery 2 years ago .
Everything was excellent.
I didn't have any issues .

14 April 2025
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Elena! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Breast enlargement.

Everyone i have seen or spoken to pre/post surgery have been amazing and helpful in every way possible.
Great experience.
Couldn't recommend enough.

5 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Abi! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Amazing Experience

Staff have all been 10/10 friendly & helpful. So professional and well organised on lead up to procedure & day of . Would recommend to go with Enhance to anyone thinking about it.

10 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Emily! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Highly recommend

I had my surgery on December 30th, 2025, and recently attended my three-month check-up where I was told everything is perfect.

From my very first consultation, I felt completely comfortable and 100% confident that I was making the right decision. I immediately trusted my surgeon, Mr Maklad, whose professionalism and expertise put me at ease from the start. He knew exactly what he was doing, which gave me complete confidence going into surgery.

The nurses at Hammersmith Hospital were absolutely amazing and made me feel so comfortable from the moment I arrived. Their care and support meant so much throughout the whole experience.

My recovery went very smoothly, and I had no issues whatsoever. I also made sure to look after myself properly, which definitely helped.

I would do it all again in a heartbeat — it’s one of the best decisions I’ve ever made.

30 December 2025
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Emily! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Amazing

From day one enhance have been brilliant, all the staff are so friendly and helpful!
I had my surgery with Dr shalabi last Saturday and I am so happy with my results already! He was amazing as were all the staff on the day!
Thanks so much!!

4 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Katie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Had a great experience

Had a great experience. Highly recommend from my heart to the ones looking forward to getting their surgery done.Secial thanks to the nurse who made me feel safe and she took proper care of me. Dr. Hamza is very professional and made the whole procedure smooth.
Everything was perfect. Again thank you to everyone ❤️

10 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Beata! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Dr shalabi was very reassuring…

Dr shalabi was very reassuring throughout my surgery. He was very thorough in helping me understand the results. I was very nervous despite having surgery many years ago, he calmed me down. I dont think i could of picked a better doctor. He had the most pleasant bedside manner too. Abbie, Rebecca, Cheryl have also been great. Lots of reassurance nothing is too much to ask.
Oxana at Hammersmith hospital especially. Oxana took the time to answer all my questions. The medical team in the theatre at Hammersmith throughout my operation were also really pleasent and made you feel relaxed. Safety checks were paramount throughout.

9 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Sara! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Beyond the Physical: A Truly Life-Enhancing Experience

Choosing to undergo surgery is never just a physical decision—it’s emotional, personal, and, at times, overwhelming. From the moment I had my first consultation with Enhance Medical Group, I felt genuinely cared for, not just as a patient, but as a person.

What stood out most was the balance the team brought—professional yet warm, reassuring yet honest. Mr. Maklad was exceptional. He didn’t just focus on the procedure; he took the time to understand me. He spoke openly about the risks specific to my situation, gave me space to think, and never once made me feel rushed or pressured. That level of honesty built a deep sense of trust.

Melanie played such an important role in my journey too. She helped me navigate the emotional side of the process, offering reassurance and perspective at exactly the right moments.

On the day of surgery in Solihull, every single person—from reception to the surgical team—made me feel safe and supported. And post-surgery, Naomi’s care was incredible. Her attention to detail and calm reassurance made such a difference during recovery.

When I finally saw my before and after photos side by side, it hit me: “Why didn’t I do this sooner?” It wasn’t just about the physical result—it was about how I felt within myself. Confident. At ease. Ready to embrace life fully again.

If you’re thinking about taking this step, my advice is simple—start with a consultation. There’s no pressure, just an opportunity to understand your options. For me, the comprehensive aftercare was the ultimate safety net—it provided complete peace of mind on a journey that can otherwise feel daunting.

This experience has truly been life-enhancing in every sense of the word.

10 April 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Gail! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Wish I found them sooner

Can honestly say from start to finish they have been fantastic! I read some reviews what said don't be fooled because of the price.. honestly this is far from the truth! Honest opinions, clear explanations. Constant communications excellent aftercare. Excellent customer service. The surgeon was so professional and very helpful with his advice. I had to have old implants removed and decided to replace, I had an uplift as well i could not be happier with my results. Highly recommend

7 January 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Lisa! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Breast Reduction - Birmingham

I recently had a breast reduction at Enhance Medical (Birmingham).

From my pre-op all the way through to completion of my surgery today, I have felt confident and reassured by the team.

I would specifically like to give a shout out to my nurses Amaal, Patience, Wendy and Dr.David! I felt at ease as soon as I waked through the door and was introduced to the team, they went above and beyond to ensure I was comfortable and had everything I needed throughout my overnight stay.

As far as my results go, I am already over the moon about how I am looking but of course it is too early to confirm. I couldn’t speak highly enough of my surgeon Ben Khoda though.

Thanks so much to Enhance for such a lovely experience.

8 April 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Yasmine! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I had an uplift and implants march 2026…

I had an uplift and implants march 2026 my surgeon was Mohamed maklad from start to finish the process was amazing all the staff have been brilliant and the after care has been very good I was anxious on the day and the team really took care of me any questions iv had have been responded to very quickly I would highly recommend using enhance medical.

25 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Exceptional

I had a breast reduction and lift 3 weeks ago. From initial consult to follow up I have been so happy with the care I have received. Every staff member has been exceptional - I would highly recommend using enhance!

19 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Lauren! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

I recently underwent breast…

I recently underwent breast augmentation with Enhance Medical, and I am extremely satisfied with the care and service I received throughout the entire process.

From my initial consultation to the procedure itself, the team was professional, attentive, and made me feel safe and comfortable at all times. My surgeon, Ben Khoda, was exceptional—knowledgeable, reassuring, and highly skilled in his work.

Although I am still in the healing stage, I am very pleased with the results so far. The clinic maintains a clean, safe, and welcoming environment, and the consultations were thorough and informative.

Overall, I would highly recommend Enhance Medical to anyone considering this procedure.

6 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Nancey! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Would definitely recommend.

3 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Amy! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Breast augmentation

I had my breast augmentation at the end of March and honestly, I couldn’t have asked for a better experience. From the very first consultation right through to the day itself, everything was handled so smoothly and professionally.

The whole team was incredibly kind, welcoming, and supportive. They really took the time to ease my nerves and made me feel comfortable every step of the way. On the day of the procedure, everything ran so calmly and efficiently, and I felt completely looked after.

Communication throughout the entire process was excellent, and I always felt informed and reassured. I’m so grateful for how caring and attentive everyone was — it really made all the difference.

Thank you so much for such a positive experience 💛

27 March 2026
Unprompted review
Enhance Medical Group logo

Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Kiera! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

I thoroughly enjoyed my experince with…

I have thoroughly enjoyed my journey with Enhance. From start to finish it has been seamless! I had a rhinoplasty with Dr Seno and had my cast removal today, I can happily say, despite the swelling, I am really pleased with the result and vision of what it will look like once fully healed.
I had nurse Holly and another lovely nurse (I sadly didn’t get her name) for my aftercare appointments who were also nothing less than amazing. Due to this I will definitely be back to enhance in the future for more enhancements.
Thank you to dr Seno and the team x

6 April 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Danni! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

The staff were so lovely at enhance…

The staff were so lovely at enhance medical Hammersmith clinic I went for breast augmentation and they made me feel so calm and comfortable!! The results are amazing I love my new breasts already and it’s only been 3 weeks !

12 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Bernice! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words!

Rated 5 out of 5 stars

Had my surgery on 25th March(this isn’t…

Had my surgery on 25th March(this isn’t my first time) I’m so pleased with how it all went mr maklad is just the best at what he does and really makes sure your happy, I had implants and I’m so happy with the results, also my nurse that looked after me I think it was xona (not sure I’ve spelt it correctly)she was so Lovley and caring, would highly recommend mr maklad everytime! Fay x

25 March 2026
Unprompted review
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Fay! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

Rated 5 out of 5 stars

Had rhinoplasty with enhance

Had rhinoplasty with enhance. It was a very nice experience very easy and everyone is friendly. Would recommend

28 March 2026
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Reply from Enhance Medical Group

Thank you for your wonderful 5 star review Natalie! We are so pleased to hear how highly you speak of your Enhance Journey and our team! Thank you for choosing Enhance as your trusted surgery providers and thank you for your very kind words & recommendations!

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