The last few months have flown by. No question to my PCC was too much and always answered promptly. All staff at Hammersmith hospital were so kind and lovely and made the experience much less worrying... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Enhance Medical Group is the UK's leading day case surgery provider. We have 7 clinics and 2 hospitals, all based in key locations and have highly skilled surgeons to complete all cosmetic procedures. All surgery options come with a free consultation for your complete peace of mind. We ensure you are 100% happy with the procedure before it goes ahead. All of our plastic surgery procedures are available on easy to pay monthly finance. We are also happy to take payments in full if this suits your requirements.
Written by the company

Joseph House, 970 stratford Road, Shirley, B90 4ED, Solihull, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really enjoyed my experience with enhanced Medical. From the minute I got there to the minute I left it was run smoothly! All of the nurses and
Doctors were amazing and made
Me feel very comfortable!

Reply from Enhance Medical Group
From start to finish the service exceeded my expectations. All the staff at Joseph House were caring and professional and I was very well looked after. The team at Bristol are also of a high standard and very approachable. I would recommend Enhance highly

Reply from Enhance Medical Group
Mr Awad and the surgery/recovery team were amazing. He made me feel safe and reassured from the very first appointment and I am so pleased with my results. I was looked after post surgery by some great recovery nurses at the Birmingham location that made sure I had everything I needed and got me on my way swiftly! My patient care coordinator Abbie was also great, I honestly have no complaints. I couldn’t recommend Mr Awad enough, he has changed my life. 😊

Reply from Enhance Medical Group
Lovely friendly people very efficient.
From start to finish on the day of operation definitely earn 5 stars and more.
Brilliant service.

Reply from Enhance Medical Group
Amazing company. So supportive and friendly. From my consultation to day of surgery amd after care to remove my old inplants to then have an uplift. I would 10000% would recommend to anyone. They was so patient and friendly Anytime I had questions they where available straight away on the phone or responded quickly via email. I am delighted with my surgery

Reply from Enhance Medical Group
I am extremely satisfied with the service I received. The staff were not only friendly and welcoming, but also highly professional throughout my entire experience. Everything was handled efficiently and with great attention to detail, which made me feel comfortable and well taken care of.
The atmosphere was pleasant, and it was clear that customer satisfaction is a top priority. I truly appreciate the kindness, patience, and professionalism shown, and I would gladly recommend this place to others. Thank you for such a wonderful experience!

Reply from Enhance Medical Group
honest surgeon, great results. professional, high standard hospitals and reception areas.
lots of pre and post op support.

Reply from Enhance Medical Group
Such good care from the moment of arranging a consultation. Everyone was so kind, supportive and helpful.

Reply from Enhance Medical Group
The whole experience from the start to now has been amazing! Couldn’t fault enhance medical , communication has been spot on, the care during surgery and after has been outstanding.

Reply from Enhance Medical Group
My breast augmentation surgery was on March 18th. I was very warmly welcomed at the clinic. Unfortunately, I don't know the names of the people caring for me because none of them introduced themselves, but everyone was very nice, including the anastiologist and Dr. Fallico. Unfortunately, my PCC Melissa wasn't helpful; she didn't respond to my messages, and when she did, it was only after a few days. After the surgery, I felt like I was in an NHS facility, not a private clinic. I was told to get well quickly, even though I was feeling very dizzy. No one informed my husband to pick me up, and I was told to go to the waiting room, still feeling dizzy and uncomfortable sitting among the people who came for the consultation. My husband picked me up after 40 minutes, and no one even said goodbye when we were leaving, and no one asked how I was feeling?I also had two post-op bras in my backpack before the surgery because I didn't know which color to choose first. The nurse advised me to wear a black one, so the beige one stayed in the my backpack. A few hours later, at home, I noticed that only an empty box remained. Someone had taken out the bra – I don't understand why anyone was rummaging through my things. Of course, I asked my PCC Melisse about it, and as always, she wasn't helpful. She replied that she had checked and that I hadn't left anything anywhere, and I'm 100% sure that the bra was in the backpack. Apart from that, I'm very happy with the results of the surgery – my breasts are exactly what I expected.Thank you!

Reply from Enhance Medical Group
I had my breast augmentation surgery on the 13th March at Enhance Solihull, I am now 11 days post op and feeling great! My surgeon was Mr Seno and I couldn’t fault my experience so far (375cc & 400cc High profile, smooth, round dual plane). My admission time was 7am, and I was out from my surgery at around 9:15 am, and discharged at 11:30! The process was so smooth and everyone there was very kind and helpful. I was also worried as I had never been under anaesthetic before and was nervous about being sick post surgery, I explained this to the anaesthetist and he made sure to give me anti sickness. I had no nausea coming round from surgery!
My recovery has also been smooth and have had no issues and minimal pain or discomfort, it’s definitely not been as bad as I thought!
At my first post op appointment the nurse Chloe looked at my incisions, which are so tiny, and informed me they were healing well enough for me to be able to shower 1 week post op!
Currently I’m happy with my surgery. I understand it’s a long process to see final results as they are still sitting high, but so far so good!
I would definitely recommend enhance medical Solihull and Mr Seno.

Reply from Enhance Medical Group
I had blepharoplasty march 9th 2026 with Mr Sano (enhance medical group)
Perfect throughout,staff were kind ,friendly and supportive and Mr Sano was extremely kind ,thorough and his work on me was immaculate.would highly recommend and would certainly go back .ny 1st experience and I’m so glad I chose Enhance medical group

Reply from Enhance Medical Group
The staff were so amazing and kind, helped me with everything I needed no matter what it was, kept me calm the entire time, couldn’t have asked for a more smooth and relaxed experience

Reply from Enhance Medical Group
If you’re looking for a review to decide on the positive and negative ones on whether or not to go ahead with your surgery, keep reading!
I had my surgery at the start of March and I cannot fault Enhance on my experience, the only issue I had was the first evening after having my surgery done was getting ahold of someone on the emergency line, but other than that I would give a 9.8/10 on my experience with the hospital.
I had my surgery done by Dr Ottaviani and the lovely nurse Oliwa and my recovery team was nurse Tony and Ron who helped me to recovery after coming round.
It was a very inviting and helpful team, clean and friendly environment

Reply from Enhance Medical Group
Amazing.
From start to finish it was a professional experience. All made me feel in safe hands

Reply from Enhance Medical Group
If you are looking for a skilled surgeon, I highly recommend Dr Mudera . She was very professional and patient with my questions regarding implant placement. The staff made me feel comfortable and secure throughout the process.They really care about their patients.

Reply from Enhance Medical Group
I had surgery yesterday uplift with implants and I couldn’t have asked for better care. Enhanced medical staff are professional, kind and caring. My surgeon Mohamed shalabi was amazing. So thorough with everything from the consultation to seeing me before surgery on the day for more measurements and confirming I was happy with our decisions. He comes through after surgery to check how you are and lets you know how surgery went. The nurses/HCA are just wonderful and so kind. I’m so happy with the service.

Reply from Enhance Medical Group
Couldn’t be more pleased with the care and efficiency at enhance Hammersmith. Shoutouts to Melissa L PCC, Benjamin who checked me in on day of surgery, the pleasant anaesthetist, Dr Ottaviani and Oxana for her care post surgery day… I was put at ease and greeted beautifully by reception when I arrived at 7am and from then on it was a pleasant efficient experience. I can’t wait for my check up next week to see how I’m looking. Thank you Enhance. Superb team ❤️

Reply from Enhance Medical Group
8 weeks post op from breast augmentation, love my results and the after care has been great. My surgeon was Dr Bilal Rafique, he was great I would definitely recommend him! Big thank you to Tony on the day of my surgery who calmed me down a lot! Been a positive experience for me. Thank you to all at enhanced medical group

Reply from Enhance Medical Group
Really good experience and aftercare was good. Heard mixed reviews about enhance but I can assure you this was such a good experience, professional, good aftercare. Highly recommend.

Reply from Enhance Medical Group
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.