While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very professional, experienced staff. At last minute mini-digger delivery was a problem due to overhead wires. This did not faze the workforce at all. Extra hands were provided. Any optio... See more

Company replied

Rated 5 out of 5 stars

The office and on-site team communicated effectively. Nathan and Callum were excellent on-site, and although the task took slightly longer than anticipated, I was comfortable leaving them to wrap up t... See more

Company replied

Rated 5 out of 5 stars

We had an area of bamboo travelling under the garden wall from next door. As next door were not cooperative we decided to bite the bullet and have an area of the patio dug-up, roots removed and a... See more

Company replied

Rated 4 out of 5 stars

The two day contract was completed early, but some large pieces of concrete were left buried quite near to the surface. These took some effort, on our behalf, to remove them a few days later. Hopef... See more

Company replied

Company details

  1. Environmental consultant
  2. Contractor
  3. Environmental Service
  4. Garden
  5. Grounds Maintenance Service
  6. Surveyor

Written by the company

Environet is the UK’s leading specialist in the removal of Japanese knotweed, bamboo and other invasive plants. The company, which is 100% owned by its employees, has over two decades of experience helping homeowners and homebuyers, developers and contractors to remove invasive plants from gardens and development sites. We invest heavily in research and development to find the most effective and environmentally-friendly ways to deal with Japanese knotweed, such as the development of our unique, patented Xtract™ machine, hailed as the most natural and eco-friendly method of removing knotweed rhizome from the ground. Environet was named 'Contractor of the Year 2020' by our industry trade body the Property Care Association (PCA). Visit Environet at www.environetuk.com or call 01932 868700 to speak to one of our experts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communication from office and on…

Good communication from office and on site team.
Nathan and Callum were great to have on site - the job took a little longer than planned but I felt confident leaving the guys to finish off without us on the extra morning. They were careful not to damage the garden and left everything very tidy. Thank you

10 March 2025
Environet UK logo

Reply from Environet UK

Thank you for your lovely feedback! We’re so pleased to hear that Nathan and Callum took great care with your garden and kept everything tidy. We really appreciate your trust in the team to finish the job — and your kind words mean a lot to us!

Rated 5 out of 5 stars

Great service, would recommend

Team arrived on time and did a great job leaving the site tidy. They dealt with an (unreasonably) grumpy neighbour with great tact and diplomacy. Very happy customer.

10 March 2025
Environet UK logo

Reply from Environet UK

Thank you for your kind review! We’re really pleased to hear the team handled everything so professionally, even in tricky circumstances. It’s wonderful to know you’re happy with the work — your feedback is greatly appreciated!

Rated 5 out of 5 stars

Excellent work

I cannot recommend this company highly enough. They were extremely professional and set about the difficult work of removing the extensive areas of bamboo in our garden with the utmost skill. We are very pleased with the result.

3 March 2025
Environet UK logo

Reply from Environet UK

Thank you for your wonderful review! We’re thrilled to hear you’re so pleased with the result and that the team’s skill and professionalism made a difference. Your recommendation truly means a lot to us!

Rated 5 out of 5 stars

Very professional

Very professional, experienced staff.

At last minute mini-digger delivery was a problem due to overhead wires.

This did not faze the workforce at all. Extra hands were provided.

Any options or issues were discussed before proceeding on that section of the job.

Great clean-up job especially as it was in poor weather.

Nice guys as well to have around the house.

26 February 2025
Environet UK logo

Reply from Environet UK

Thank you for your feedback! We’re delighted to hear that our team’s professionalism and experience shone through, even with the last-minute challenges. It’s great to know they kept you informed, adapted smoothly, and left everything tidy despite the poor weather. We really appreciate your kind words!

Rated 5 out of 5 stars

The team was friendly and approachable…

The team was friendly and approachable and kept us informed of the work scope, they cleaned up when the work was completed.

10 February 2025
Environet UK logo

Reply from Environet UK

Thank you for your kind review! We’re pleased to hear that the team kept you informed throughout and left everything clean and tidy. Your feedback is much appreciated!

Rated 4 out of 5 stars

Successful Bamboo Removal

All of the members of the team worked well and efficiently and were polite. The leader - Joe kept me informed about what they were doing and the progress of the job.

10 February 2025
Environet UK logo

Reply from Environet UK

Thank you for your feedback! We’re delighted to hear that Joe and the team kept you informed and worked efficiently. Your kind words are much appreciated!

Rated 5 out of 5 stars

Good job done by experts

From first contact with Richard, the survey from Mat and the actual removal work done by Gavin I always felt reassured that I was dealing with a reputable company of experts.

I bought a house and had no idea that there was bamboo in the garden and even if I had, I initially had no idea that bamboo was invasive. It all came as a very nasty surprise!

While the problem was not that extensive I wanted it dealt with. Gavin did an incredible job in cold February weather and was so easy to deal with. He kept me updated on everything that was going on and left the garden very tidy.

Having this type of work done isn't cheap but it was worth it to me to use a specialist company, who will return to monitor the situation in the next few years (as I also took an extra guarantee).

3 February 2025
Environet UK logo

Reply from Environet UK

Thank you for your thoughtful review! We’re so glad Richard, Mat, and Gavin were able to provide the reassurance and expertise you needed. Discovering invasive bamboo can be an unwelcome surprise, but it’s great to hear that Gavin made the process smooth and kept you informed throughout. We appreciate you recognising the value of specialist removal, and with the extra guarantee in place, we hope you have complete peace of mind. Thank you for choosing us!

Rated 4 out of 5 stars

Quite pricey but we wanted a company…

Quite pricey but we wanted a company that could deal with the bamboo roots that we had , the guys that came were respectful and polite and did the job

10 February 2025
Environet UK logo

Reply from Environet UK

Thank you for your feedback! We understand that bamboo removal is an investment, and we hope it was well worth it for the peace of mind that comes with an expert job. It’s great to hear our team was respectful and got the job done properly. We truly appreciate you choosing us!

Rated 5 out of 5 stars

Excellent service

Excellent service - efficient, site left tidy afterwards, good comms throughout.

3 February 2025
Environet UK logo

Reply from Environet UK

Thank you so much for your feedback, we're so glad we could help solve your problem! Bye bye bamboo!

Rated 5 out of 5 stars

Can’t fault Environet- communication…

Can’t fault Environet- communication was brilliant from start to finish. Whole thing very quick and painless.

7 February 2025
Environet UK logo

Reply from Environet UK

Thank you for your kind words! We’re delighted to hear that you found the process smooth and communication excellent throughout. Your feedback is greatly appreciated!

Rated 3 out of 5 stars

I had an overall mixed experience with…

I had an overall mixed experience with Environet UK, so I’m giving 3 stars. The free identification service was helpful and quick, which was a good start. Communication was generally decent, but there were some issues, like delays in scheduling and the contractors not being fully prepared. The removal team worked hard, and I appreciated their effort, but the process could have been smoother. It’s a bit pricey, and while the guarantee is reassuring, I feel the service could use more attention to detail. Decent, but room for improvement.

17 January 2025
Unprompted review
Environet UK logo

Reply from Environet UK

Thank you for your honest feedback. We’re glad you found our identification service helpful and appreciated the team’s hard work. We’re sorry to hear that some aspects of your experience didn’t meet expectations, and we take your comments seriously. We’ll be in touch to discuss your concerns and see how we can improve. Your feedback is invaluable to us, and we truly appreciate it.

Rated 5 out of 5 stars

A very positive experience

We had a very positive experience with Environet. Both the surveyor and the team who dealt with the removal of bamboo from our garden, were professional, friendly and very helpful. They were punctual, worked extremely hard in cold January weather and left the garden tidy on completion. It is a huge relief to now have a bamboo free garden and we strongly recommend Environet.

24 January 2025
Environet UK logo

Reply from Environet UK

Thank you for your wonderful review! We’re delighted to hear that you had such a positive experience with our team. It’s great to know they provided professional and friendly service, even in the cold January weather! We’re so pleased you can now enjoy your bamboo-free garden, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, polite and very efficient.

21 January 2025
Environet UK logo

Reply from Environet UK

Thank you so much for your feedback, we're really pleased to have been able to help you.

Rated 5 out of 5 stars

Good time keeping

Good time keeping
Efficient at clearing bamboo
Friendly and informative

20 January 2025
Environet UK logo

Reply from Environet UK

Thank you for your feedback! We’re glad to hear you were happy with the team’s efficiency, punctuality, and clear communication. It means a lot to us! We'll be sure to pass on your comments to Gavin and the rest of the team.

Rated 4 out of 5 stars

Excellent service

On site team arrived promptly, were well organised and explained all aspects of the clearance. Were clean, tidy, well mannered and exceedingly efficient.

Office team were efficient, polite, helpful and professional.

20 January 2025
Environet UK logo

Reply from Environet UK

Thank you for your lovely review! We’re so pleased both the on-site and office teams left such a positive impression. It’s great to hear that the process was smooth and well-managed from start to finish. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Positive experience

Good communication prior to and during the work. The team arrived punctually and removed the bamboo efficiently. All left tidy

14 January 2025
Environet UK logo

Reply from Environet UK

Thank you for your feedback, we really appreciate it. We look forward to seeing you again for the monitoring visit.

Rated 5 out of 5 stars

Excellent service

The Environet operative arrived punctually and got down to work immediately, despite the appalling weather. The work was completed early on the same afternoon.

6 January 2025
Environet UK logo

Reply from Environet UK

Unfortunately we do end up working in all weathers! We're glad Scott managed to pull out all the stops to get it done! Thanks for your kind review.

Rated 5 out of 5 stars

Great company with great people

I got in touch with Environet about a potential weed issue identified at a property that we are in the process of purchasing. Their employee Carlene Rollinson was extremely helpful in answering all my queries, I felt that her advice was extremely helpful in our particular case and would really recommend both her and the company others. Thank you once again!

16 December 2024
Environet UK logo

Reply from Environet UK

Thank you for your wonderful review! We’re so glad Carlene could assist you and provide helpful advice. Your recommendation means a lot to us, and we’re happy we could support you during your property purchase. Thank you again!

Rated 5 out of 5 stars

Bamboo removal

Turned up on time. Got on with the job. Left the site clean and tidy. Pleasant people to deal with.

12 December 2024
Environet UK logo

Reply from Environet UK

Thank you for your review! We’re pleased to hear everything went smoothly and that you found the team reliable and easy to work with. Your feedback is much appreciated!

Rated 5 out of 5 stars

Just got on with the job

Just got on with the job, no fuss, no bother. Minimal mess.

18 December 2024
Environet UK logo

Reply from Environet UK

We're so glad to hear you had a great experience! Thanks very much for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look