Epicerie Corner Reviews 

342
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, high-quality products and wide selection of French delicacies, often arriving fresh and well-packed with ice packs. People appreciate the reliable and often trackable delivery service, noting items arrive on time, with many highlighting the excellent service and prompt query responses. However, some customers also noted issues with incorrect or missing items, occasional delivery delays, and problems with tracking information or communication. A few people also experienced specific product quality concerns, such as damaged or mouldy goods, short expiry dates, and inadequate packaging leading to damaged or improperly chilled products.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, taste, and variety of items... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and on-time arrivals,... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the excellent... See more

Order

Consumers generally report positive experiences with the ordering process, finding it straightforward and... See more

Service

Customers consistently note positive experiences with service, often highlighting prompt responses, on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reblouchon is my father’s absolute favourite, but it has become incredibly difficult to find! Findiing Epicerie Corner was a delight! Soo many delicious things! The cheese was beautiful, ripe and... See more

Company replied

Rated 5 out of 5 stars

I have been buying free range and organic chickens from various farms over the years but the one I bought from Epicerie Corner, French Free range have surpassed everyone. The chickens are of finest... See more

Company replied

Rated 5 out of 5 stars

Excellent website. I used to live in Switzerland and France and am happy to find this online shop where I can buy products I used to use. I can now invite friends for a Swiss or French style meal with... See more

Company replied

Rated 5 out of 5 stars

Good price on escargot shells, but what made these stand out from other companies I have used. Is the customer service they brought forward the delivery date for me when i asked with no problems and... See more

Company replied


Company details

  1. Grocery Store
  2. Convenience Store

Written by the company

At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

342 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(342)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been trying to find sheep’s milk…

I've been trying to find sheep’s milk in the UK for ages but no luck. Then I found Epicerie Corner and couldn’t believe my luck that they actually stock it! The delivery was quick and the milk tastes amazing.

4 July 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your wonderful review Melanie! We're absolutely delighted that you found us after such a long search. It means a lot to know we could help you get the sheep’s milk you’d been looking for. We're also pleased to hear that it arrived quickly and that you're enjoying the taste. Thank you for choosing us, we look forward to serving you again soon!

Rated 5 out of 5 stars

A very easy to use web site good prices…

A very easy to use web site good prices and the items were delivered on the day requested. Every product was packed with consideration for its characteristics i.e. disposable packs of ice were used where necessary, plus very good bubble wrapping to absorb any knocks and bumps during transit. A good company, whom we will be definitely using again and again. It is far cheaper using them than driving all the way down to the ferry ports and back!

3 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your lovely review! We're really glad everything arrived safely and on time. It's great to hear we've saved you a trip to the ferry ports too! We truly appreciate your support and look forward to sending you many more tasty treats in the future.

Rated 4 out of 5 stars

I came looking specifically for salted…

I came looking specifically for salted peanuts, vacuum packed. They had them! Delicious!! Of course I then ordered lots of different things- cheese, jams- fantastic selection. Would recommend.
The delivery was slightly disappointing as the company (DHL) failed to notify me when the package was due to be picked up - this meant my cheese , butter, crab was relying on the cool blocks in the packaging for longer than ideal. All was well though :))

22 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thanks so much for your lovely review! We're so glad you found the vacuum-packed salted peanuts you were after, and even better that you treated yourself to a few other goodies too!

Sorry about the lack of notification from carrier,that's frustrating. We're really pleased everything stayed nice and cool and arrived safely in the end. Thanks again for your recommendation, and we hope to see you back again soon!

Rated 5 out of 5 stars

Quick efficient on time

Quick efficient on time. Safely delivered

1 July 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for the five stars Philip! We're so pleased everything arrived safely and on time. We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Good service and I like the products

Good service and I like the products, which are good value

1 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for your kind review Donald! We're so glad you're happy with both our service and our products. It's great to hear you feel they're good value. We really appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish, goods arrived on times, packaged really well and secure. One item was out of stock but I was refunded fast for it. Will 100% be using again! Flawless experience.

30 May 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your outstanding review Amy! We're pleased to hear everything arrived on time and was well packed. It means a lot to hear you'll be ordering from us again. We really appreciate your support!

Rated 5 out of 5 stars

Great Customer Service

I had an issue with my delivery not Epicerie’s fault, Jean quickly sorted the problem and sent a replacement order. Great customer service.

22 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your review Catherine! We’re really glad we could sort everything quickly and get a replacement sent out. Looking forward to prepare your next order !

Rated 4 out of 5 stars

All products

All the products provided are of good quality and as good as in France. Carry on doing a good job and good prices.

24 March 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for your kind words and support! We're pleased to hear that you're happy with the quality of our products and our prices. Thank you for taking the time to share your feedback, and we look forward to welcoming you again soon.

Rated 5 out of 5 stars

Fantastic service from start to…

Fantastic service from start to delivery. Good value and everything turned up exactly when it was supposed to. Items were well wrapped ensuring no damage. Would recommend to anyone.

29 May 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you, Joe, for your wonderful feedback! We're glad to hear everything arrived on time and in perfect condition. It's great to know you found our service good value, and we appreciate your recommendation. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Perfect source of French products

Traditional healthy cheeses have become incredibly difficult to find! Epicerie Corner offers a massive variety & their website is simple to navigate, clear and to the point! The delivery is always spot on and the products exactly what was wanted (not just cheese but so many other delicious French delicacies!). We are so lucky to have a small chunk of La belle France right in London!! Until my next French dinner at our local bowling club, thank you for the excellent service 🙏🙏. Sylvie

3 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for such a lovely review Sylvie ! We're so pleased to hear that you've enjoyed both our selection of traditional cheeses and other French delicacies. It means a lot to know that our website and delivery service have met your expectations. Thank you for bringing a taste of France to your local bowling club, we hope your next French dinner is a great success! We look forward to serving you again soon.

Rated 5 out of 5 stars

Great thank you

Great thank you

11 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for the five stars Linda! Looking forward to prepare your next order !

Rated 5 out of 5 stars

Ordered for french partner and he was very happy

Ordered for my partner who misses having certain foods from home. Service was amazing, choice is wide, response to my query was prompt and delivery was on time.

Can't fault my experience at all and I am sure myself and my partner will be ordering again.

4 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for your lovely feedback Jade! We're so happy to hear that you were able to find the foods your partner was missing from home. We're glad our service, selection, and delivery helped make your experience a good one.
We look forward to your next order and hope to bring you both more favourites soon!

Rated 4 out of 5 stars

Product ordering and quality fantastic…

Product ordering and quality fantastic however delivery agent is abysmal. Always at least a day late, parcel dropped on doorstep in full view of road and the delivery man literally runs away!

1 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for your feedback Valerie. We're pleased to hear that you’re happy with our products and their quality. We’re sorry to hear about your experience with the delivery service, as this is not the level of service we expect for our customers. We will share your comments with the carrier to help improve this. Thank you for bringing it to our attention.

Rated 5 out of 5 stars

Absolutely delicious organic pastry.

Absolutely delicious organic pastry.

20 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for your lovely feedback Carolyn ! We're so pleased to hear you enjoyed our organic pastry. We hope you’ll enjoy more of our delicious products again soon.

Rated 1 out of 5 stars

Bad faith

Placed an order 10 days ago. It was immediately marked as dispatched despite no tracking details being added. The order is due for delivery today yet there are still no tracking details. They don't answer the phone or respond to emails so I am going to have to claim a refund from my credit card company. I don't understand what this business is.

Update 1: The response from the business is disconnected from reality. The delivery date is today, not tomorrow. It is comical to respond to reviews but not to emails or calls. I will be reporting this.

Update 2: the company tried to have my review removed. If only this company worked as hard providing reasonable customer service as it does on the reviews process.

17 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for your review Justine, and we're sorry to hear about your concerns.

Order is scheduled for delivery tomorrow, which is the delivery date selected at checkout.

Tracking information is provided by the carrier once the parcel is out for delivery, and you should receive an email notification directly from them.

We apologise for any confusion caused and appreciate your patience. If you have any questions or need any assistance, please don't hesitate to contact us.

Update 1 and 2 :

Thank you for taking the time to review our services.

As mentioned in our previous email, to which we have not received a response, orders are delivered on the date selected by the customer during checkout. Upon checking your order, we can confirm that it was delivered as scheduled.

We welcome customer feedback and actively encourage reviews, as they help us improve our service. However, we cannot accept reviews that contain inaccurate or misleading information, as they do not fairly reflect the service provided.

We wish you all the best and hope that you will at least enjoy the products you ordered.

Kind regards,
Epicerie Corner

Rated 1 out of 5 stars

Missing items and no communication

Placed my first order, got an immediate notification that the order had been shipped, which was clearly wrong. When the order did arrive six days later, the box was ripped down one edge, the cold packs were soaked and completely thawed, with the cold products feeling not very cold any more. Four items (about a third of the order) were missing (and were shown on the packing slip as not having been included). Haven't received any order updates from épicerie corner, no response to an email I sent them last week asking for an update, and no response to phonecalls.

12 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

We are sorry to hear about your experience Eyre. Upon checking your order, we can confirm that it was delivered on Friday 12/06, which was the delivery date selected at checkout.

We have also reviewed our records and could not find any email from you regarding this issue. Please feel free to contact us as soon as possible with your order details so we can investigate the missing items and delivery concerns and resolve the matter for you.

We look forward to hearing from you.

Rated 5 out of 5 stars

Happy Customer

I am very pleased to say that whatever I ordered from Épicerie Corner has always been very good. Épicerie Corner allows me to purchase items that remind me of my years in France: brandade de morue, filets de harengs fûmés, to name just a few. Always very good. Thank you.

4 June 2026
Unprompted review
Rated 4 out of 5 stars

Great selection of products available…

Great selection of products available on the website. They communication is great and you're kept up to date with your package all along.

The only issue I've had is that some items don't turn up because they are now out of stock. But the refunds are automatically transferred quickly.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb Quality Free Range Chickens

I have been buying free range and organic chickens from various farms over the years but the one I bought from Epicerie Corner, French Free range have surpassed everyone. The chickens are of finest quality, really free range, you can taste the difference in every bite! succulent and delicious. I placed another order within a week. Highly recommend to anyone. I can assure you you will not be disappointed. Nicely packed, arrived on time.

10 June 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for this wonderful review! We're absolutely delighted to hear how much you enjoyed our products!

It's especially great to hear that you could taste the difference in the quality, We're also pleased that your order arrived on time and was carefully packed.
Thank you for your recommendation and support. We look forward to bringing you more exceptional French products in the future!

Rated 5 out of 5 stars

Good delivery service

Good delivery service, good products.

8 May 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for your review Elizabeth! We're delighted to hear that you were happy with both our products and delivery service. Your support means a lot to us, and we look forward to bringing you more of your favourite products again soon!

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