Epicerie Corner Reviews 

342
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, high-quality products and wide selection of French delicacies, often arriving fresh and well-packed with ice packs. People appreciate the reliable and often trackable delivery service, noting items arrive on time, with many highlighting the excellent service and prompt query responses. However, some customers also noted issues with incorrect or missing items, occasional delivery delays, and problems with tracking information or communication. A few people also experienced specific product quality concerns, such as damaged or mouldy goods, short expiry dates, and inadequate packaging leading to damaged or improperly chilled products.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, taste, and variety of items... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and on-time arrivals,... See more

Quality

People report positive experiences with quality, with many reviewers consistently praising the excellent... See more

Order

Consumers generally report positive experiences with the ordering process, finding it straightforward and... See more

Service

Customers consistently note positive experiences with service, often highlighting prompt responses, on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reblouchon is my father’s absolute favourite, but it has become incredibly difficult to find! Findiing Epicerie Corner was a delight! Soo many delicious things! The cheese was beautiful, ripe and... See more

Company replied

Rated 5 out of 5 stars

I have been buying free range and organic chickens from various farms over the years but the one I bought from Epicerie Corner, French Free range have surpassed everyone. The chickens are of finest... See more

Company replied

Rated 5 out of 5 stars

Excellent website. I used to live in Switzerland and France and am happy to find this online shop where I can buy products I used to use. I can now invite friends for a Swiss or French style meal with... See more

Company replied

Rated 5 out of 5 stars

Good price on escargot shells, but what made these stand out from other companies I have used. Is the customer service they brought forward the delivery date for me when i asked with no problems and... See more

Company replied


Company details

  1. Grocery Store
  2. Convenience Store

Written by the company

At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

342 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(342)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I made an error in my order, and the Epicerie Corner team were understanding and super-helpful in sorting it out. Great service, thanks!

5 June 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for the 5 Stars! We're delighted we could help resolve the issue with your order quickly and smoothly. Our team always aims to provide the best possible service, so it's wonderful to hear that your experience was a positive one. Thank you for your support, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Finally got my hands on Vergeoise sugar!

Easy shopping, expected delivery dates are accurate, items are well packaged, affordable.

18 April 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for your wonderful review! We're so pleased to hear that you found the shopping experience easy and convenient. It's great to know that your order arrived on time, was well packaged. We truly appreciate your support and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Always great food in perfect condition

Always great food in perfect condition. Well packed and with temperature controlling packs to ensure the food as fresh on delivery

20 May 2026
Unprompted review
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Reply from Epicerie Corner

Thanks so much for your feedback Angela! It's great to know that our packaging and chilled delivery service are doing their job. We're delighted you enjoyed the quality of the products and look forward to serving you again soon!

Rated 5 out of 5 stars

Prompt service

Prompt service, and the 5 ingredients mayonnaise is so good I had previously had to go to France to get it.

27 May 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for your kind review ! We're so pleased to hear you enjoyed the mayonnaise. It's one of our favourites too, and we're delighted that you can now get it delivered without having to travel to France. Thank you for your support!

Rated 5 out of 5 stars

Lovely coffee

Lovely coffee. Reasonably priced. Delivered promptly

26 May 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for your lovely review Sally! We're delighted to hear you enjoyed the coffee and found it good value. We're also glad it reached you quickly. We hope you enjoy your next cup just as much!

Rated 5 out of 5 stars

Excellent product and all went well…

Excellent product and all went well with the delivery

1 May 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for your kind words Richards! We're so pleased everything arrived as expected and that you enjoyed the product. We really appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Excellent products deeivered on time

11 May 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for your kind review Ann! We're pleased to hear that your products arrived on time and met your expectations. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Top grade French products.

This company sells top grade French food and operates a first rate servicr. No complaints at all.

11 May 2026
Unprompted review
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Reply from Epicerie Corner

Thank you for your wonderful feedback Mark! We're delighted to hear you enjoyed both our products and service. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Exactly what i was looking for and…

Exactly what i was looking for and arrived in great packaging. I'll be ordering again!

26 April 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your lovely review Stevo! We're delighted to hear you found exactly what you were looking for and that everything arrived safely packaged. We truly appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Good product

I know confit very well. That is a very good confit and plenty in the tin. Would recommend.

17 May 2026
Unprompted review
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Reply from Epicerie Corner

Thanks for the five stars Danielle, glad to hear it met expectations! Thanks for taking the time to share your thoughts.

Rated 5 out of 5 stars

trying something different

not heard of this place before ,decided to be adventurous and ordered some ready meals that can be kept in a cupboard,,have had one up to date,,a veal blanquette with mushrooms,,,absolutely delicious,,,hoping the rest of them are as good

6 May 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for giving us a try and for your lovely review Patricia! We’re delighted to hear that your first experience was such a success.

We’re very happy you enjoyed our products and hope the rest of your cupboard-ready meals are just as delicious and bring you a little taste of France at home.

Thank you again for being adventurous and supporting us, we look forward to serving you again

Rated 5 out of 5 stars

Mineral water delivered on time and in…

Mineral water delivered on time and in good order.
Great water

7 May 2026
Unprompted review
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Reply from Epicerie Corner

Thank you so much for your review Philip! We’re delighted to hear you enjoyed the water. mWe really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Good selection of products & easy to use website

Founds the website from a specific food item search. It was very surprising (in a good way) that they offered two different brands with two different sizes of the flammkuchen. Appreciating you're paying for a product that comes from France and postage, you can not expect to pay a local supermarket price.
Ordering was straight forward, you're provided a deliver/despatch date.
I wondered how fresh food would be delivered from down south (London-ish area to Scotland) and be 'preserved'. The items were wrapped attached to frozen packs in insulated envelopes then boxed. Were still cold when they arrived.
I would have preferred a little more communication in the despatch process, however, it didn't impact my overall experience perception.
I'd purchase again, and recommend to others.

1 April 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you for such a detailed and thoughtful review Shirley! We're really pleased to hear about our products selection, ordering process, and chilled packaging all met your expectations, even all the way up to Scotland

We also appreciate your feedback regarding dispatch communication, and we’ll certainly take that on board as we continue improving our service.

Thanks again for your recommendation and support, we look forward to your next order!

Rated 5 out of 5 stars

Having the French supermarché aisles at…

Having the French supermarché aisles at our door!

15 May 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

That’s exactly what we love to hear ! Thank you so much Allison, bringing a little taste of the French supermarket experience to your door is what we’re all about! Looking forward to prepare your next order !

Rated 5 out of 5 stars

Favourite French Coconut Yoghurts!

So delighted to find my husband's favourite french yoghurts which I ordered for a birthday treat. Very easy to order and they were packed brilliantly and delivered on time. Very glad to have found Epicerie and will definitely be ordering again.

1 April 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your lovely review Lucy! We’re delighted we could help make your husband’s birthday treat extra special ! Great to hear the yoghurts arrived well packed and on time. We really appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Great selection of goods

Great selection of goods, not all in stock but found some excellent alternatives. Will use Epicerie Corner again. It's cheaper than going to France!

1 May 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you, Susan! Glad you found some great alternatives and enjoyed the selection . We’re always working to keep as many favourites in stock as possible. And we love your last line — definitely easier than the ferry trip to France! Hope to see you again soon.

Rated 5 out of 5 stars

Great service!

8 May 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much Corrine! We really appreciate your trust and support ! Hope to see you again soon.

Rated 5 out of 5 stars

To Get a Real Taste of France try this site

I have been using this website for over 12 months now. The service is excellent and the choice of goods is expanding all the time. Having lived in France its good to be able to get a taste of France over here as well. Worth every penny.

23 April 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your kind words and continued support ! We’re truly delighted to hear that our products bring back a taste of France for you.

Our team works hard to keep expanding our range and providing the best possible service, so your feedback means a lot to us. We look forward to continuing to bring a little piece of France to your doorstep

Merci again for your trust and support!

Rated 1 out of 5 stars

Bio Village Organic Chipolatas TERRIBLE

Order #33840
I am writing to complain about these sausages, which were absolutely terrible.

On many visits to France, I would go into any supermarket (branch of Intermarche etc) and find delicious sausages piled high, readily available. I had thought that buying from a specialist supplier of French food would result in my receiving something similar. Instead, the only way I can describe them is that they were like bogstandard British sausages, which I avoid buying because they are rubbish.

These 'Bio Village Organic Chipolatas (x5)' cannot do your reputation any good, they are truly terrible.

8 May 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

We are very sorry to hear that you were disappointed with this product. We understand your expectations, especially after enjoying authentic French sausages in France, and we regret that these chipolatas did not meet them.

Your feedback is very important to us, and we will share your comments with our supplier for review. We sincerely apologise for the disappointment caused and appreciate you taking the time to let us know.

Rated 5 out of 5 stars

Easy website to use when ordering and…

Easy website to use when ordering and ability to choose the day of delivery. Parcel arrives on the day chosen.
Excellent packaging with small ice packs amongst the products.
The large pack of 3 types of raclette cheese is excellent and all the Swiss and French cold meats very fresh and well presented.
Everything I have ordered from this company has been delivered on time and well packed. All excellent products.

30 April 2026
Unprompted review
Epicerie Corner logo

Reply from Epicerie Corner

Thank you so much for your wonderful review Corinna! We are delighted to hear that you are happy with both our service and our products.

It’s fantastic to know that you enjoyed our products. We also truly appreciate your kind comments about our packaging and delivery service — our team works hard to ensure products arrive fresh, well packed, and on time.

Thank you again for your trust and support. We look forward to bringing you many more delicious French favourites in the future!

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