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Epipla1.gr Reviews 

554
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff, smooth order processes, and the impressive variety of quality items available for quick online purchase. Consumer reviews also point out the fast delivery service and the wonderful, protective packaging that ensures products arrive safely and securely in pristine mint condition. However, some people mentioned difficulties with assembly, noting that the instructions were unclear or essential parts were missing from their packages. Conversely, a small portion of consumers felt that delivery times were occasionally delayed or that the overall product quality simply did not fully meet their personal expectations.

What people talk about most

Product

Customers report general satisfaction with the product offerings, highlighting fair prices and a wide variety... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the solid materials and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting fast shipping times and orders arriving... See more

Service

Consumers find service to be positive, highlighting smooth and professional interactions from start to... See more

Staff

People report positive experiences with staff, highlighting friendly communication and quick responses by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Satisfied with the service. Good communication, nice staff,, quick responces by phone, email and Viber. Big variety of products for every taste and needs Fair prices, generaly, the quality of the... See more

Company replied

Rated 5 out of 5 stars

we ordered a beautiful new sofa for our new sitting room .This company is very unusual They take care of you, we got Regular updates from them on our order They make it very easy for you to afford nic... See more

Company replied

Rated 5 out of 5 stars

Products were delivered before deadline. They were delivered in a good condition. They were packaged in a good protective way. Employees were very helpful and polite, and answered any question I had.... See more

Company replied

Rated 5 out of 5 stars

It was more than satisfying my experience scrolling your site...I ordered a couch and a TV table and both were more than my expectations. The quality was awesome...the service was more than great and... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. E-commerce service
  4. Living room shop

Written by the company

Επιλέξτε έπιπλα online με ευκολία στο Epipla1.gr Είμαστε ένα αξιόπιστο ηλεκτρονικό κατάστημα που προσφέρει μεγάλη ποικιλία επίπλων για κάθε χώρο του σπιτιού σας. Από κλασικά έως μοντέρνα στυλ, έχουμε επιλογές για κάθε χώρο - είτε ψάχνετε για έναν άνετο καναπέ, είτε για ένα πρακτικό γραφείο, είτε για μια ντουλάπα για το διάδρομο. Απολαύστε γρήγορη παράδοση, προσεγμένη εξυπηρέτηση πελατών και μια άνετη εμπειρία αγορών. Βρείτε όλα όσα χρειάζεστε για το σπίτι των ονείρων σας στο Epipla1.gr


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

554 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(554)

447 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As the last time we made a purchase we…

As the last time we made a purchase we were satisfied, this time as well, we were not disappointed. The service immediate, the product came in excellent condition and it is as pictured in photos. We love it.

11 June 2026
Epipla1.gr logo

Reply from Epipla1.gr

Thank you so much for your kind words and for choosing us again! We are happy to know that we met your expectations once more time. It means a lot to know that you were satisfied with our service, the condition of the product, and that it matched the photos perfectly. We truly appreciate your trust and look forward to serving you again in the future!

Rated 5 out of 5 stars

Very good!!

19 June 2026
Unprompted review
Epipla1.gr logo

Reply from Epipla1.gr

Thank you very much for your kind review! We are happy that you had a positive experience. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

It was more than satisfying my…

It was more than satisfying my experience scrolling your site...I ordered a couch and a TV table and both were more than my expectations. The quality was awesome...the service was more than great and how can I forget about the delivery service, the guys helped me a lot. Thank you so much for making my first time so joyful. I recommended you to everyone.

18 June 2026
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Reply from Epipla1.gr

Thank you so much for your wonderful review and for choosing us for your purchase. We are really happy to know that both the couch and TV table exceeded your expectations and that you were pleased with the quality, service, and delivery experience. Thank you as well for your recommendation and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Assistance

Service , quality , communication, assistance.

9 June 2026
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Reply from Epipla1.gr

Thank you for your kind words. We are glad you were happy with our service, quality, communication, and support. We appreciate your trust and look forward to working with you again!

Rated 5 out of 5 stars

Good and informative website

Good and informative website, excellent and fast feedback!
We are also satisfied with the ordered goods!

19 May 2026
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Reply from Epipla1.gr

Thank you very much for your kind words! We are happy to know that you found our website informative and that you were satisfied with both our service and the products you ordered. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Great communication, professionalism

Even when some things went wrong, company admitted it and materialized its responsibility.

24 May 2026
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Reply from Epipla1.gr

We appreciate your honest feedback and are glad our actions met your expectations. Thank you for recognizing our efforts and we look forward to welcoming you back!

Rated 5 out of 5 stars

It was reliable and everything was us…

It was reliable and everything was us supposed to be every part of the bed that I order it was completely as shown in the pictures and it was very easy to assemble the quality it was perfect

25 May 2026
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Reply from Epipla1.gr

Thank you so much for your kind words!
We are really happy to hear that you were satisfied with the quality of the bed and that everything arrived exactly as expected. It’s also great to know the assembly process was easy for you. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Professional , friendly efficient service

Easy , efficient communication.
Kept informed
Good product
Delivery on date agreed

20 May 2026
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Reply from Epipla1.gr

Thank you very much for your kind feedback! We are happy to know that you were satisfied with our professional and friendly service, as well as the clear and efficient communication throughout your order. It’s great to hear that you felt well informed at every stage and that the product and delivery met your expectations. We truly appreciate your trust and look forward to serving you again in the future!

Rated 5 out of 5 stars

Everything was great

Everything was great, the communication on the behalf of the company, the delivery was on time and the delivery guy was very nice and helpful. The sofa i ordered was exactly like the pictures , great quality as well. Will definitely suggest epipla1 to everyone.

18 May 2026
Unprompted review
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Reply from Epipla1.gr

Thank you so much for your wonderful review and recommendation! We are truly happy to hear that you were satisfied with every part of your experience, from the communication and on-time delivery to the quality of your sofa. It means a lot to us that the product met your expectations. Thank you for choosing Epipla1, and we hope to serve you again in the future.

Rated 5 out of 5 stars

Very good quality

Very good quality, fast delivery service

17 May 2026
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Reply from Epipla1.gr

Thank you very much for your kind words and your trust!
We are happy to hear that you were satisfied with the quality of our furniture and our fast delivery service. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Iam really oleased good quality fast…

Iam really oleased good quality fast delivery only problem the manual was not so clear took hours to assemble

8 December 2025
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Reply from Epipla1.gr

Thank you very much for your feedback! We are really glad to hear that you are pleased with the quality and the fast delivery.
We appreciate your comment regarding the assembly manual and understand that it may not have been as clear as expected. We will forward your feedback to the manufacturer so that the assembly instructions can be improved in the future.
If you ever need any assistance, please don’t hesitate to contact us, we’ll be happy to help!

Rated 5 out of 5 stars

Beautiful, Comfortable Couch with Great Service

I recently ordered Corner sofa Comfivo Laurus III (Velo 621) for my country house and overall I’m very happy with the purchase. The service from the online store was very good from start to finish—everything felt smooth and well handled. From the time I placed the order to delivery, it took about 4 weeks, which was reasonable.
The couch itself was easy to assemble and fits perfectly in the space I had in mind. It’s comfortable, well-made, and looks very close to the pictures online. The only small difference is the color—it leans more toward a very light grey rather than ecru, but it still works beautifully in the room.
The delivery service was also great overall. The only downside was that they contacted me just 20 minutes before arrival, which was a bit short notice. Luckily, my mother-in-law was at the house to receive it, as I was in Athens at the time.
All in all, a great experience and a lovely addition to our home!

27 April 2026
Unprompted review
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Reply from Epipla1.gr

Thank you very much for your kind words and for your trust! We are glad that the sofa met your expectations and that your overall experience with our store was positive.
Regarding the fabric color, please note that color representation may vary slightly from device to device, while the lighting in each space can also affect the final appearance. Nevertheless, we truly appreciate your feedback.
As for the delivery notification, it is sent when the driver is in close distance, in order to provide a more accurate estimated arrival time. We understand, however, that an earlier notification could be helpful, and we will certainly take this into consideration.
Thank you once again for your time, and we look forward to serving you again!

Rated 5 out of 5 stars

Good professionals

Fast delivery. Good quality furniture. A lot of options

24 April 2026
Unprompted review
Epipla1.gr logo

Reply from Epipla1.gr

Thank you very much for your kind words! We are glad to know that you were satisfied with the fast delivery, the quality of our furniture, and the variety of options. We look forward to serving you again!

Rated 5 out of 5 stars

Very good quality!

Very good quality!

13 April 2026
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Reply from Epipla1.gr

We are really glad that the quality of the furniture met your expectations. We look forward to seeing you back soon with new purchases! Thank you for your time to rate us!

Rated 5 out of 5 stars

1st experience and definitely not the last

The decision to buy my two new furniture - one bed and one sofa - at your shop, was a real good one. Good quality, easy to build and perfect packaging.

16 April 2026
Epipla1.gr logo

Reply from Epipla1.gr

Thank you very much for your kind words!
We are really happy to hear that you were satisfied with your new bed and sofa, and that the quality and assembly met your expectations.
We truly appreciate your support and look forward to serving you again in the future!

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