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Epipla1.gr Reviews 

555
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff, smooth order processes, and the impressive variety of quality items available for quick online purchase. Consumer reviews also point out the fast delivery service and the wonderful, protective packaging that ensures products arrive safely and securely in pristine mint condition. However, some people mentioned difficulties with assembly, noting that the instructions were unclear or essential parts were missing from their packages. Conversely, a small portion of consumers felt that delivery times were occasionally delayed or that the overall product quality simply did not fully meet their personal expectations.

What people talk about most

Product

Customers report general satisfaction with the product offerings, highlighting fair prices and a wide variety... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the solid materials and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting fast shipping times and orders arriving... See more

Service

Consumers find service to be positive, highlighting smooth and professional interactions from start to... See more

Staff

People report positive experiences with staff, highlighting friendly communication and quick responses by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Satisfied with the service. Good communication, nice staff,, quick responces by phone, email and Viber. Big variety of products for every taste and needs Fair prices, generaly, the quality of the... See more

Company replied

Rated 5 out of 5 stars

we ordered a beautiful new sofa for our new sitting room .This company is very unusual They take care of you, we got Regular updates from them on our order They make it very easy for you to afford nic... See more

Company replied

Rated 5 out of 5 stars

Products were delivered before deadline. They were delivered in a good condition. They were packaged in a good protective way. Employees were very helpful and polite, and answered any question I had.... See more

Company replied

Rated 5 out of 5 stars

It was more than satisfying my experience scrolling your site...I ordered a couch and a TV table and both were more than my expectations. The quality was awesome...the service was more than great and... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. E-commerce service
  4. Living room shop

Written by the company

Επιλέξτε έπιπλα online με ευκολία στο Epipla1.gr Είμαστε ένα αξιόπιστο ηλεκτρονικό κατάστημα που προσφέρει μεγάλη ποικιλία επίπλων για κάθε χώρο του σπιτιού σας. Από κλασικά έως μοντέρνα στυλ, έχουμε επιλογές για κάθε χώρο - είτε ψάχνετε για έναν άνετο καναπέ, είτε για ένα πρακτικό γραφείο, είτε για μια ντουλάπα για το διάδρομο. Απολαύστε γρήγορη παράδοση, προσεγμένη εξυπηρέτηση πελατών και μια άνετη εμπειρία αγορών. Βρείτε όλα όσα χρειάζεστε για το σπίτι των ονείρων σας στο Epipla1.gr


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

555 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(555)

447 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
Epipla1.gr logo

Reply from Epipla1.gr

Thank you very much for your review and your kind words about the quality of our product! We are glad to hear that you were satisfied.
Our goal is to always provide the best possible experience.
If there is anything we could improve to make your experience even better next time, we would be very happy to hear from you.
We are always at your disposal!

Rated 4 out of 5 stars

While the first order was delayed and…

While the first order was delayed and finally canceled, the second one run smoothly.

13 April 2026
Epipla1.gr logo

Reply from Epipla1.gr

We are glad that, despite the slight delay with your first order, the issue was eventually resolved and we were able to meet your expected delivery time with the next product. Thank you for sharing your feedback, and we look forward to seeing you back soon!

Rated 5 out of 5 stars

Credibility

All great ! Quality

13 April 2026
Epipla1.gr logo

Reply from Epipla1.gr

Thank you for your positive feedback and we look forward to serving you again soon!

Rated 4 out of 5 stars

The wardrobe is really nice only one…

The wardrobe is really nice only one problem I found that I didn’t like

The pieces and screws etc don’t have any indication on them so you must undrestand what is what.

For example I would like each piece of would to have a unique distinctive number and or letter

So you know that now you should combine a1 wood with a2 wood using the c3 screw

9 April 2026
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Reply from Epipla1.gr

Thank you very much for your positive feedback on the wardrobe! We are very pleased that you liked the product.
However, we are sorry to hear that you had difficulty identifying the parts and accessories during assembly.
The truth is that manufacturers do not all follow the same practices for labelling parts and accessories. They mainly provide pictures of these in visualized instructions.
Nevertheless, we understand your need for detailed numbering and will forward your comments to the manufacturer in order to improve the instructions and labeling in the future.
Thank you again for your time and valuable feedback!

Rated 5 out of 5 stars

From ordering and having help from the…

From ordering and having help from the customer service to the delivery time was great. Very happy with the dining room table looks and feels very high-quality.

6 April 2026
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Reply from Epipla1.gr

Thank you for your kind words, and we are glad that you were satisfied with both the delivery times and the service you received from our team. We hope you enjoy your new furniture, and we look forward to seeing you again soon!

Rated 4 out of 5 stars

In terms of communication all went…

In terms of communication all went great but the product we received missed a crucial part that made it hard to function.

1 April 2026
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Reply from Epipla1.gr

Thank you for taking the time to review us! We’re very sorry to hear about the issue with the product, and our team will contact you as soon as possible so we can send you the correct part or find the best solution for you.

Rated 5 out of 5 stars

Excellent communication and delivery

Excellent communication and delivery. The option to pay on delivery also very helpfull.

27 March 2026
Epipla1.gr logo

Reply from Epipla1.gr

Thank you so much for your positive feedback! We are pleased to hear that you were satisfied with our communication, delivery, and payment options. We look forward to serving you again soon!

Rated 3 out of 5 stars

Most of the furniture was not like the…

Most of the furniture was not like the photos. Also the assembly for some was reallt hard

18 March 2026
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Reply from Epipla1.gr

Thank you for your feedback regarding your purchase from our online store, Epipla1.gr. Your opinion means a lot to us, and we work hard to ensure all our customers are satisfied.
We’re sorry that the furniture didn’t meet your expectations. Our team will contact you, as it is important for us to receive detailed photos of what did not meet your expectations. This will allow us to improve our services.
We are always here to assist you with whatever you need!

Rated 5 out of 5 stars

Quick service / quality product

Quick service, on time and good quality product

17 March 2026
Unprompted review
Epipla1.gr logo

Reply from Epipla1.gr

Thank you very much for your kind words! We are glad you are satisfied with our quick service and the quality of our product. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great customer care

Great customer care. They took all responsibilities

16 March 2026
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Reply from Epipla1.gr

Thank you for your kind words! We are glad we could help and take care of everything for you. We truly appreciate your support and hope to serve you again in the future!

Rated 3 out of 5 stars

Quality of product

Very nice website with a wide variety of furniture for all budgets. There are many pieces with unique designs that really stand out.
In my case, although I liked the design, I am not completely satisfied with the quality of the furniture. Considering the price was quite affordable, it is understandable, but from the photos I expected it to be a bit sturdier.

12 March 2026
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Reply from Epipla1.gr

Thank you for your kind words about our store and our range of furniture!
We are sorry that the quality did not meet your expectations. Our priority is the satisfaction of our customers, so our team will contact you. It is important that you provide us with pictures and details of the poor quality you mention. This will enable us to assist you and improve what is necessary.

Rated 5 out of 5 stars

After sale support

Good after sales support

10 March 2026
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Reply from Epipla1.gr

Thank you for your kind feedback! We are glad you were satisfied with our after-sales support and look forward to assisting you with your future orders.

Rated 5 out of 5 stars

The sofa bed is got is great!

The sofa bed i got is great!

11 March 2026
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Reply from Epipla1.gr

We are really glad that you are so excited about your new furniture and look forward to seeing you again soon!

Rated 5 out of 5 stars

I purchased a dinning table

I purchased a dinning table.
I’m pleased it’s very good 👍🏻

9 March 2026
Unprompted review
Epipla1.gr logo

Reply from Epipla1.gr

Thank you very much for your review! We are really happy to hear that you are pleased with your dining table. We hope to serve you again in the future!

Rated 1 out of 5 stars

It was really difficult to assemply..

It was really difficult to assemply..

The instructions were very uncertain & the hours we needed to assemply were more than 10 and not 3 that the manual was reffering.. If I knew that, I would take some professors to donthe job or I would choose another company where I could buy it ready.

3 March 2026
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Reply from Epipla1.gr

Thank you for your feedback. We’re sorry to hear that the assembly process was more difficult and time-consuming than expected. Your comments about the instructions are very important to us and will help us improve them in the future. If you still need any assistance with the product, please feel free to contact our customer support team and we will be happy to help. We truly appreciate your feedback.

Rated 5 out of 5 stars

Professionals !

Very cooperative! Trustworthy company with professional emploees who serve you effectively and in time

5 March 2026
Unprompted review
Epipla1.gr logo

Reply from Epipla1.gr

Thank you very much for your kind review! We truly appreciate your trust and your positive words about our team. We’re always here to provide the best possible service. We look forward to serving you again!

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