Swift turnaround from Smart Home Charge. Called them out for a warranty repair Monday, job was done by Wednesday. Want to give a massive thank you to their engineer Ryan! Service was top notch. The gu... See more
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Company details
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UK electricians serving the insurance sector, with expertise in emergency response to fire and flood damaged properties. Over 30,000 instructions successfully completed to-date. With a proven track record of more than 30 years’ experience, EPR prides itself on building lasting client relationships.
Contact info
First Floor 34 & 36 Thorpe Wood, PE3 6SR, Peterborough, United Kingdom
- info@epr-callout.co.uk
- epr-callout.co.uk
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Fantastic experience with the engineer…
Fantastic experience with the engineer (Sam) who attended. He not only resolved but stayed around to check if the solar panel provider did the fix and checked everything before leaving the premises.
Great job
Great job, fitter was quick and on time. Smooth job again by this company. Very reliable.
Pain free experience from initialising…
Pain free experience from initialising discussions with regard to problem through to closure. Technician arrived to time minimising disruption who was extremely helpful and courteous.
Really happy with the service
Really happy with the service. The charger was faulty but the engineer and company did all the organising to sort the repair.
Great Service!
Great communication, friendly and super efficient. Located and fixed an ongoing issue that other electricians from other companies, couldn’t! Highly recommend :)
Great service
Booking process was simple and electrician was great. Unfortunately I was unable to be there at the time so he was really patient whilst we tried to set it up and run checks remotely.
Engineer arrived within the specified…
Engineer arrived within the specified time slot and was very efficient at installing my replacement car charger.
Great service dealing with a glitch…
Great service dealing with a glitch which confused OIG. Thanks for your efforts Sam.
Excellent service
Insurance claim, Epr was company arranged to disconnect my underfloor heating, to make it safe before work starts. Can't believe how well this has been arranged. Never had such excellent service, I'm sorry I don't know the young gentleman's name, I should have asked, but you will know, What a lovely young man, very polite and nice, a credit to EPR. Thank you,
I would recommend to anyone needing a car charger
The engineer was friendly. Got the job done in an efficient manner. Would recommend to anyone needing a car charger installing
Very pleasant guy and my problem was…
Very pleasant guy and my problem was sorted very quickly. Would recommend 100%
Excellent service from all
From reporting fault, through to the friendly electrician who came to check and resolved the issue, I have no complaints at all. I was always kept in the loop about dates and timings throughout. Electrician on the day was very good, polite, professional, helpful and a credit to the company. Well done everyone involved with my issue, I couldn't have asked for any better.
Asif was very professional and…
Asif was very professional and efficient - so much help sorting our issue! Highly recommend
Asif who fitted my device
The person who came to fit the device was brilliant. Thorough and very friendly.
Excellent job and professional attitude
Friendly engineer and soon sorted issue
Friendly engineer and soon sorted issue
Great response and service.
EPR are extremely efficient and understanding towards customers needs. I recently had a major flooding incident at my property and my insurance arranged for them to visit and isolate my electric supply within hours of the call. They provided an alternative supply for another contractor to install drying equipment to begin the long process of the repairs.
The engineer that came was new to the company but showed compassion and consideration to our needs and situation.
Thank you for your service.
Excellent Service
Excellent Service – Highly Recommended!
I recently had an issue with my Easee EV charger and contacted them for help. From the start, the communication was clear and prompt. The engineer Asif arrived on time, quickly diagnosed the fault, and explained everything in a way that was easy to understand.
Not only was the repair carried out efficiently and professionally, but Asif also made sure the system was fully tested and safe before leaving. His knowledge of the Easee charger system was impressive, and he even gave me helpful tips for future use and maintenance.
A friendly, skilled, and trustworthy professional – I wouldn’t hesitate to recommend him to anyone needing EV charger repairs or servicing.
Thank you again for the excellent service!
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