Swift turnaround from Smart Home Charge. Called them out for a warranty repair Monday, job was done by Wednesday. Want to give a massive thank you to their engineer Ryan! Service was top notch. The gu... See more
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Company details
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UK electricians serving the insurance sector, with expertise in emergency response to fire and flood damaged properties. Over 30,000 instructions successfully completed to-date. With a proven track record of more than 30 years’ experience, EPR prides itself on building lasting client relationships.
Contact info
First Floor 34 & 36 Thorpe Wood, PE3 6SR, Peterborough, United Kingdom
- info@epr-callout.co.uk
- epr-callout.co.uk
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Great customer service and updates…
Great customer service and updates throughout the process.
Friendly, efficient engineer
Despite being stuck on a motorway and…
Despite being stuck on a motorway and having to wait for help with his van,the electrician turned up on Sunday very cheerful and helpful. He said he knew were stuck with no lights and would try his best to get here. He did and did a great job
Excellent service!
Electrician was sent by my Insurance…
Electrician was sent by my Insurance Provider to carry out checks, he was polite, courteous and professional, did a thorough job and explained everything. I was informed of the visit time slot before hand. Excellent service. Thank you.
Syed was fantastic sorted the problem…
Syed was fantastic sorted the problem out in no time excellent work 👍
Great experience with a friendly, professional and flexible technician
Great experience with my installer Sam. He kept me updated and informed, was flexible and took the time to answer my questions and make sure I was happy with everything before he left.
The job was done fast and to a high standard.
The guy waa really lovely and polite.
Fantastic Service and Technician
Fantastic Service and great technician. Really worth the price for peace of mind and expertise. I highly recommend EPR Callout and would use again in the future.
Very helpful
Very helpful , fixed my fault and managed to fit me in as an emergency. All now working. Thank you
Original RFID card was missing when…
Original RFID card was missing when charger was installed, so a new one was delivered to me Friday.
Luckily there was a cancellation today so Ollie was able to return and finish the installation.
He set everything up on the app on my phone and explained everything in a language a 70 year could understand. He also did a fabulous job overall.
Very happy with the finished product.
Job was first class
The visit was early in the morning and really quickly I had light switches again after over 3 weeks. Couldn't have wished for more.
Great service
Great service from text confirming arrival to getting the Charger fixed very quickly.
Highly recommended Thank you
Great service by juber Khan 👌
superb service
superb service , tracker showed when the electrician would arrive , also the chap who arrived was brilliant his name was andrew he was very friendly and welcoming and did a quick fix on my charger was wonderful
Arrived on time
Arrived on time, very helpful, happy to chat answer questions
Excellent call-out
Excellent call-out. Made it quick and easy, very courteous and considerate and hardly noticed whilst work being done. Great job from a happy customer!
Fantastic
The engineer was quick and efficient - polite and mindful - great service and would highly recommend
Arrived on time
Arrived on time. Clear descriptions of what he was doing and needed. No time pressure Very happy with this engineer
Terrible experience
Terrible experience
The engineer was rude and had loads of attitude.
He arrived 1,30 hours early and was in the way on me doing my morning routine and run. Very pushy when I told him I’m busy and when challenged he started giving me attitude.
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