EQ Bank Reverse Mortgages Reviews 

I had the pleasure of working with Steve Snider, who was AMAZING!
His help ,guidance, and support throughout the entire process of getting me approved was greatly appreciated. Steve made the experience a positive one, and I truly grateful for all his assistance.

I highly recommend EQ if you are considering a reverse mortgage. Be sure to ask for Steve Snider! He was fantastic to deal with.

Charlene was understanding, patient and very helpful.
She explained the process very well and always got back to me answering my many questions.
I would definitely recommend her.

Stephanie Caero, mortgage specialist, provided a very pleasant and professional service as well as prompt explanations to my queries. I’d also like to commend the efficient follow-up from Chrissie Kerl, FCT Title Officer. Both specialists made the reverse mortgage process more pleasant and less onerous for me. Thank you.

We dealt with Glenda Neill to receive our reverse mortgage and she was professional, helpful and answered all questions. Her responses were fast and informative and we highly recommend her to anyone who wants a stress free experience.

stephenie caero was so helpful she was with me every step of the way.if i didnt understand something she was oinly a phone call away im 85 so patience on her part is a virture she aways took all the time reqd. to explain every thing to me. thanks steph.

Steve Snider kept us informed and walked us through our many questions. He was professional and engaging which lead us to what we feel was the best rate and term.

I had the pleasure of working with Glenda Neill on a reverse mortgage. She guided me from our initial conversation to finalizing. She was extremely knowledgeable and professional. I have never dealt with a banking representative that made you feel so calm. Would definitely recommend her and the EQ team.
Thank you Glenda, TOP KNOTCH.

I was working through out this process with Charlene Moore. From the beginning it was easy to connect with her. Very professional, knowledgeable, efficient and patient with all my questions, in this totally unknown process. I highly recommend her.
The choice of the second lawyer, was expensive.
All together, I.m happy is over, and one big load off my shoulders.

Crappy bank wouldn’t recommend

Steve was just fantastic. He was with me every step of the way.

Steve is the best, I would recommend to anyone he is very very good. Keep me updated on everything. Tell's me what to do and who's coming do what. Steve He's top notch.
Thanks very much
Paulette Stewart

Stephanie was very helpful guiding me through the reverse mortgage process.

We are very impressed how Equitable Bank handled our business,answered all of our questions and made the whole process smoothly and promply. We really enjoyed working with Glenda Neill. She helped us in going through the whole process without any glitches. Thank you Glenda.

I had an appointment for a representative to call me, which was confirmed by email from EQ bank. When no one had called 15 minutes after the agreed time I called customer service and they put me on hold while they checked and when they returned they said that the representative was tied up on another call but would call me back shortly. I waited one hour and nothing happened and I never received an explanation. Left a bad feeling abut their customer service representatives.

I found it a little confusing learning about reverse mortgages. Glenda Neill was very helpful explaining the policies and procedures I would highly recommend her and this company.

Top Class Professional & Courteous.

Easy to setup an account and no issues using them.

I dealt with Glenda who was very professional, thoughtful and made sure I understood everything that was happening. Thank you Glenda!!

A huge decision, back & forth, to step into a Reverse Mortgage with Equitable Bank made all the easier with Mitch & Charlene who guided me along the way. Calls were always returned in quick time & I never felt rushed wading through the endless paperwork required.
I have no hesitation in saying this has been the right decision to work with Charlene at Equitable Bank.