Only 1 small problem I was left on hold for 15 plus minutes to discuss my renewal. It would have been better to request a callback. Once I got through, lovely staff, professional service.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Received reminder about renewal of policy including policy booklet. Very straight forward and easy to read and understand, price was cheaper than previous year so win win and cover as expected. Phoned... See more
I often forget when my insurance is due, but on this year has a timely reminder by email. I had the option to renew online which looked simple to do. I needed to make a slight change to rang up, spo... See more
Prompt return call after leaving a request for a quote. Advisor was polite, patient and explained everything about the policy and breakdown cover. On a like for like policy they came back £123 chea... See more
Company replied
Company details
- #69 of 223 best companies in Insurance agency
Information provided by various external sources
Equesure has been established since 2011 and are specialists in arranging equine insurance
Contact info
Lancaster House, Meadow Lane, PE27 4ZB, St Ives, United Kingdom
- 0161 425 7015
- enquiries@equesure.co.uk
- equesure.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy quote
Quick and easy quote, very good price. Very straight forward to take out the policy.
Hassle free renewal
Hassle free renewal. All done quickly over the phone. Any queries I had were quickly answered. Friendly staff
Very helpful and knowledgeable
Very helpful and knowledgeable when updating my Horsebox insurance renewal quote
Good experience, easy to speak to.
Good communication, very easy to achieve what I rang up to do. The person on the phone was polite and completed my transaction to my complete satisfaction.
Best quote around!
They are very good. It didn’t take long to renue my insurance. They called me back at the agreed time. Very happy with their service.
Trying hard for the business
Renewal quote was more than a different provider but Equisure worked hard to make sure I had a comparable quote and I subsequently renewed with them.
The sales adviser was pleasant and helpful but needs to be aware of how much noise she made down the phone while on the line. To be honest it was annoying but she was very good in all other ways.
They answered my call quickly and…
They answered my call quickly and promptly. The person who assisted me was polite and efficient.
Helpful customer service agents
Helpful customer service agents. Easy to renew and got me a really good deal for comprehensive cover! Would highly recommend.
Friendly and informative
Friendly and informative conversations with the cover I need.
The company were very professional and…
The company were very professional and made me aware of all that I needed to know.
competative friendly efficient
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







