Equity Residential Reviews 

1,093
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Horrid customer service! I was asked to make an extra $150 payment. I did. Equity rejected the payment. I tried again. Equity rejected the payment again. I called the landlord and was t... See more

Rated 5 out of 5 stars

Enjoy living here. Helpful staff. Panoramic view from rooftop deck, where there is a firepit, barbecue, as well as gardening bins available to rent. Grocery store a block away. Perfect location for th... See more

Rated 1 out of 5 stars

Equity residential is the 3rd largest rental corporation in the country owned by Billionare Zelle who's a tyrant and a crook. They charge late fees even if you're on time there are 15 concurrent major... See more

Rated 1 out of 5 stars

This BILLION dollar company does not help people during this terrible pandemic. They are still charging rent, charging fees for using credits even though that’s all someone has to pay and setting up r... See more

Company details

  1. Estate Agent
  2. Home Furniture Shop

Information provided by various external sources

Apartments for rent. Search for apartments by city, neighborhood and number of bedrooms. Find an apartment that fits. We have more than more than 160,000 apartments available nationwide.


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1.5

Bad

TrustScore 1.5 out of 5

1k reviews

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1.5

All reviews

(1,093)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A Sanctuary

Park Place is in a great location which is a huge draw. The mature landscaping, relaxing and quiet surroundings render a nice sanctuary in the middle of San Mateo. Since the buildings are older, the units can use some upgrades.

30 April 2019
Unprompted review
Rated 5 out of 5 stars

Beachlife at the Gallery

I have enjoyed living in the Gallery, Hermosa Beach for 4 years. The building is well maintained and the staff members are friendly and eager to help with any issues residents may have. The location is amazing, 3 blocks from the sands of Hermosa Beach!

30 April 2019
Unprompted review
Rated 4 out of 5 stars

Great location

Great location; almost everything is within walking distance. However, rent keeps going up and I don't really understand why.

30 April 2019
Unprompted review
Rated 5 out of 5 stars

Summerset Life

Whenever I have a problem, management is quick to respond and correct it. The staff is friendly and do everything they can to make living here comfortable. It's a beautiful and safe environment.

30 April 2019
Unprompted review
Rated 5 out of 5 stars

Pristine grounds open up this Beautiful…

Pristine grounds open up this Beautiful Community to a Secure feeling of well-being!
Jennifer is always available at a moments notice to handle any of your concerns!
As a very progressive community Montierra is ahead of the curve always looking for the next project to improve our surroundings!
Try it you will love it here!!

30 April 2019
Unprompted review
Rated 4 out of 5 stars

Decent apartment

Decent apartment. The size is nice but the walls are thin. The gym is a really nice perk, as is the pool. There were a bunch of car jackings when I first moved in but they seem to have rectified that issues

30 April 2019
Unprompted review
Rated 5 out of 5 stars

The Manager, maintenance and stff

The manager and rental staff, along with the maintenance staff are excellent. They are always available and ready to assist and resolve any concerns. I would highly recommend. They take pride in their work.

30 April 2019
Unprompted review
Rated 4 out of 5 stars

This is a great apartment residence

This is a great apartment residence. There are times that an elevator is inoperable but they are quick to fix it. Also, for the few items I have needed attention to in the apartment, again they are quick to answer the call and a fix is done.
The concierge and rental agent(s) have been very responsive to our needs. Great spot in the city and very close to the metro.

30 April 2019
Unprompted review
Rated 5 out of 5 stars

The manager and staff onsite are…

The manager and staff onsite are wonderful and respect your time. Service requests are promptly processed in a professional and efficient manner and property looks well kept.

29 April 2019
Unprompted review
Rated 5 out of 5 stars

Very Professionally Managed

Very Professionally Managed. Management and Staff are always available and respond very quickly to any maintenance concern. Friendly and very consistent

29 April 2019
Unprompted review
Rated 5 out of 5 stars

Worth it!

My boyfriend and I have lived here for a few months now, and we absolutely love it. The leasing team has been helpful from when we first took a tour to anything we've needed since then. The neighborhood is well-kept and pretty quiet, but it might be louder in summer with the kids. Overall, it's well worth it.

29 April 2019
Unprompted review
Rated 4 out of 5 stars

My stay at Skycrest has been very good

My stay at Skycrest has been very good. I’ve found the completion of service requests to be the best out of the several communities I have lived. The community is quiet and well kept. I would recommend Skycrest to my friends.

29 April 2019
Unprompted review
Rated 5 out of 5 stars

Very satisfied, would recommend

I've been living at Pegasus for 10 months now and I love being a part of the community. Equity Residential provides an excellent service, very nice staff, quick response times and maintenance and they do all they can do to solve your day to day problems.

29 April 2019
Unprompted review

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