You put us in touch with a financial advisor who was absolutely brilliant. He listened to what we wanted, explained thoroughly everything and gave us multiple options based on our needs and individual... See more
Company replied
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Review summary
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Reviews shaping this summary
Very quick response. Ashley very friendly. Asked questions and explained how it worked. Was always available if I had any questions . I would recommend him to anyone looking for advice for Later Li... See more
Company replied
Rachel was professional, friendly and knowledgeable. She took time to listen to me and explained the process throughly. I am glad I chose this company for the advice I needed and would definitel... See more
Company replied
Very prompt at getting in contact and then putting me in touch and setting up with a financial advisor who has lots of experience in this area. Very satisfied thank you 😊
Company replied
Company details
About Equity Release Advice
Written by the company
Equity Release Advice is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresContact info
Unit 5 Airport West, Lancaster Way, Yeadon, LS19 7ZA, Leeds, United Kingdom
- 0800 008 6257
- enquiries@equityreleaseadvice.co.uk
- equityreleaseadvice.co.uk
4.9
Excellent
507 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Had a productive chat over the phone…
Had a productive chat over the phone with a very helpful and cheerful lady. I now have a call booked with their recommended provider.
19 June 2026
Reply from Equity Release Advice
Hi Nicholas,
Thank you for your review. It's great to hear the call felt productive and that your appointment was arranged.
We appreciate you sharing your feedback.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Peter,
Thank you for leaving a review. We're glad to hear you found the conversation helpful and knowledgeable.
Many thanks,
The Equity Release Advice Team
Professional and helpful
A very professional and helpful first conversation regarding equity release. Looking forward to tomorrow’s video call to go into more detail.
18 June 2026
Reply from Equity Release Advice
Hi Viv,
Thank you for your review. It's great to hear the first conversation felt professional and helpful.
We hope the video call with the adviser went well and that everything was clear throughout.
Best wishes,
The Equity Release Advice Team
The adviser was excellent
The adviser was excellent, very helpful, was polite and listened when I spoke. I didn't feel rushed. He reread my responses back to me and allowed me to check they were accurate.
15 June 2026
Reply from Equity Release Advice
Hi Maria,
Thank you for such a detailed review. We're delighted to hear you had such a positive experience and that everything was explained clearly, you felt listened to and never felt rushed.
We're pleased we could help arrange your appointment and appreciate you taking the time to share your feedback.
Many thanks,
The Equity Release Advice Team
Polite and clear advice
10 June 2026
Reply from Equity Release Advice
Hi Ray,
Thank you for taking the time to leave a review. We're glad the conversation felt polite and clear.
Best wishes,
The Equity Release Advice Team
Very helpful…
Very helpful and directly me to the help I needed and phoned to see if I needed any other assistance
9 June 2026
Reply from Equity Release Advice
Hi Margaret,
Thank you for your review. It's great to hear you were directed to the help you needed and that we followed up to see if you need any further assistance.
If there's anything else we can help with, please don't hesitate to reach out to us at enquiries@equityreleaseadvice.co.uk or on 0800 008 6257
Many thanks,
The Equity Release Advice Team
Thank you very much for the gentleman…
Thank you very much for the gentleman was very helpful very fast and very effective. Thank you very much.
8 June 2026
Reply from Equity Release Advice
Good afternoon,
Thank you for taking the time to leave a review. We're delighted to hear that you found our service helpful, efficient, and effective. Providing a positive experience for our customers is exactly what we strive for.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Tracey,
Thank you for taking the time to leave a review. We're pleased to hear that you found our service helpful. We appreciate your feedback and are glad we could assist you.
Many thanks,
The Equity Release Advice Team
Equity release information
The initial contact was good & clear. Explanation was given & further contact,as required,arranged.
2 June 2026
Reply from Equity Release Advice
Hi Kev,
Thank you for taking the time to leave a review.
We're delighted to hear that the initial contact was clear and informative, and that the process was explained well. Providing clear and straightforward information whilst connecting customers with an adviser is exactly what we aim for.
All the best,
The Equity Release Advice Team
Was very kind as telephone line was not…
Was very kind as telephone line was not good. We persevered! Explained everything very happy with experience
26 May 2026
Reply from Equity Release Advice
Hi Lorraine,
Thank you for your kind review. We’re pleased to hear that, despite the telephone line difficulties, the experience remained positive and everything was explained clearly. Providing patient, supportive, and professional customer service is always our goal.
Warm regards,
The Equity Release Advice Team
Would highly recommend this organisation
We made a general enquiry in order to speak with someone who could help with a particular financial enquiry and were met with nothing but professionalism and good advice. The person who was recommended to us spoke to us as length about our specific questions and we very much appreciated his independent advice, which ultimately made us decide that now was not the right time to pursue this.
2 April 2026
Unprompted review
Reply from Equity Release Advice
Hi Sharon,
We appreciate you taking the time to leave such detailed feedback. We’re pleased to hear that your experience was professional and helpful, and that you were able to speak with someone to discuss your enquiry in detail. Ensuring customers are connected with an appropriate financial specialist and feel informed throughout the process is very important to us.
Warm regards,
The Equity Release Advice Team
Was a quick call
22 May 2026
Reply from Equity Release Advice
Good afternoon,
Thank you for your review. We’re pleased to hear that the process was quick and straightforward. Making things simple and efficient for our customers is always our priority.
Warm regards,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Robert,
Thank you for taking the time to leave a review. We’re delighted to hear that you found the service helpful and supportive. Providing a clear and positive experience during the initial call is exactly what we aim for.
Warm regards,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Paul,
Thank you for your 5* review.
We’re pleased to hear you found the information helpful and informative, and that the service felt clear and unbiased. It’s great to know this was your experience.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Lisa,
Thank you for taking the time to leave a review.
We’re really pleased to hear that Ellen was friendly and helpful throughout your experience. Providing clear, supportive service is something we always aim for, and it’s great to know this came across.
All the best,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Dave,
We’re pleased to hear that you found the service friendly and helpful, as that’s exactly the level of support we strive to provide for all our customers.
Kind regards,
The Equity Release Advice Team
Very helpful and friendly.
23 April 2026
Reply from Equity Release Advice
Hi Deborah,
Thank you for your kind words. We’re really pleased to hear you found the service helpful and friendly. That’s exactly what we aim to deliver on every call.
Best regards,
The Equity Release Advice Team
The personal and dedicated and caring…
The personal and dedicated and caring service received from Joe is supreme and outstanding throughout.
Jenny
21 April 2026
Reply from Equity Release Advice
Hi Jenny,
Thank you for your kind review. We’re really pleased to hear you felt well looked after and that the service was personal and attentive. Supporting you and connecting you with the right adviser is always our priority.
Many thanks,
The Equity Release Advice Team
Reply from Equity Release Advice
Good morning,
We appreciate your comments. It’s great to know the process felt quick and straightforward from the outset.
Best wishes,
The Equity Release Advice Team
Reply from Equity Release Advice
Hi Sarah,
Thank you for your feedback. We’re pleased the explanation was clear and easy to understand. Making things simple while guiding you towards an appropriate adviser is exactly what we strive for.
Many thanks,
The Equity Release Advice Team
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