This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more
Company replied
Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this i... See more
Company replied
Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.
Company replied
Company details
Written by the company
We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.
Contact info
36 High Street, CO9 2AQ, Halstead, United Kingdom
- hello@eracco.co.uk
- eracco.co.uk
4.7
Excellent
507 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very disappointed
After reading the reviews I had high hopes from this company. They sent me the wrong product and then blamed it on the suppliers not updating picture on website. Product was poorly packaged. Arranged it to be returned and they only refunded me the the item returned not delivery cost. I understand if the item I actually ordered was sent and I didn’t like it but to send me the wrong product and not refund me £6.00 delivery is not good. They said it’s because I had ordered a £3.00 apron roll with it but that was only ordered because of the other product I ordered. The apron roll has no use without the original order. Also, paying £6.00 delivery for a £3.00 product is not worth it. I would never do that. When I questioned the company, they ignored my emails. It’s not about the £6.00 it’s more about the principles this company holds. Very dissatisfied.
1 April 2025
Unprompted review
Reply from Eracco
Hello, we have looked into this for you and have issued a refund for your delivery as well as the refund for the trolley we collected. I apologies for the inconvenience this has caused.
Reply from Eracco
Thank you for your review Radha. We're pleased to hear that you were happy with the service!
Fast and efficient delivery
Fast and efficient delivery, good quality product.
10 March 2025
Unprompted review
Reply from Eracco
Thank you for the positive review. We hope to have your custom again soon :)
Easy process
Easy to order.
Order arrived in a timely fashion.
Delivery was good and packaging was great.
All 20 bottles in great condition.
5 March 2025
Unprompted review
Reply from Eracco
Hi Sharon 👋 thanks for leaving your kind review, we hope to see you back soon!
Ordered and it was delivered within 24…
Ordered and it was delivered within 24 hours. Very good product and great customer service.
24 February 2025
Unprompted review
Reply from Eracco
Thanks for your kind review Hollie, we're pleased to hear that you were happy with everything! 🙌
the driver made the effort of finding…
the driver made the effort of finding us, as we are off grid and have just moved - very impressed so give him a pay rise !
24 February 2025
Unprompted review
Reply from Eracco
Thank you for leaving a review Phil! We will pass the message on to the couriers regarding the driver :)
Eracco great service
Eracco
I ordered a boot cleaning station, having looked around at similar products, all of which were much more expensive, and have to say the delivery came the following day and the product is great, well made and not in anyway inferior to the dearer competition.
Well done guys.
10 February 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Jason, we are glad to hear your happy and appreciate your custom!
Very efficient service
Very efficient service, very please and will use again
14 February 2025
Unprompted review
Reply from Eracco
Great to hear Darren, thank you for your order and for leaving a review for us! 🤝
Tables and benches
I ordered tables and benches for my Explorer Scout group on line on the Sunday, they arrived quickly on the Wednesday.
Benches and tables all good, customer service was good and quick and the quality of the tables and benches is good. I’m very happy with the service.
12 February 2025
Unprompted review
Reply from Eracco
Thank you for leaving a fantastic review Douglas. We are glad to hear you were impressed by the whole service and look forward to your custom again :)
Very good customer service
Very good customer service, fast delivery. Thank you.
10 February 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Veronique. We are happy to hear all was good :)
From start to finish in ordering this…
From start to finish in ordering this product was simple and easy.
Product arrived on time and the product itself was more than expected in quality.
10 February 2025
Unprompted review
Reply from Eracco
Thank you for leaving a brilliant review William! We are pleased to hear you were happy with your order and the whole service from start to finish. We hope to have your custom again!
Fantastic customer service
Fantastic customer service. My order arrived well within the delivery time and I will definitely do business again.. A ++ from me
28 January 2025
Unprompted review
Reply from Eracco
Thank you for leaving such a positive and kind review Peter. We are happy to hear you were please with the whole service and look forward to your custom again soon :)
Arrived promptly and accurately
Arrived promptly and accurately
Thankyou
3 February 2025
Unprompted review
Reply from Eracco
Great to hear Ingrid, thanks for your order and leaving a review for us!
Eraccp Window protection film
Item received when stated.
Good comms. Item competitively priced.
4 February 2025
Unprompted review
Reply from Eracco
Thank you for taking the time to write a kind review :)
good product great price fast delivery…
good product great price fast delivery will use again and recomend
29 January 2025
Unprompted review
Reply from Eracco
Thank you for taking the time to leave a great review Dean! We hope to have your customer again soon!
Super fast delivery
Super fast delivery, great value and great communication. Would purchase from them again. Thanks!
23 January 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review John. We are pleased to hear you were happy with the whole service!
Delivered when they said they would
Delivered when they said they would. Goods where top quality
22 January 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review Terry. We hope to have your custom again!
Reply from Eracco
Thank you for your kind review! We are happy to hear you are pleased with everything!
Excellent product, customer service and delivery
Got my chair delivered today, exactly what I ordered , and delivery was swift and smooth.
13 January 2025
Unprompted review
Reply from Eracco
Thank you for leaving a positive review! We are glad to hear your happy with the product and service :)
Reply from Eracco
Thank you for taking the time to leave a positive review Wayne. We are pleased to hear your order arrived quickly and you are happy :)
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